Optical Express Laser Eye Surgery, Cataract Surgery, & Opticians: Bolton

Eye care center Optician Optometrist Ophthalmologist Lasik surgeon

One of the Top rated Opticians in Bolton


Address

77-79 Knowsley St, Bolton BL1 2BJ, United Kingdom

Website

www.opticalexpress.co.uk

Contact

+44 800 023 2020

Rating on Google Maps

4.90 (73 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: 10 am to 5 pm
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: Closed

Featured Reviews


Frequently mentioned in reviews: surgery (19) appointment (11) service (10) staff (9) experience (8) eyes (7) start (7) recommend (7) laser (7) finish (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Deborah M. 3 years ago on Google
    I had complete lens replacement in both eyes and its the best disicion iv ever made. From start to finish optical express have been fantastic my visions is now reading at the line above 20/20 vision and gets better week by week. I would highly recommend optical express to anyone.
    1 person found this review helpful 👍

  • 5/5 Katie W. 1 year ago on Google
    I’ve just had laser eye surgery (LASIK) and it’s the best thing I’ve ever done, I’m very squeamish when it comes to eyes but they re assured me the whole time, they looked after me and I felt nothing during the surgery, after the surgery it stung a bit but I just went to sleep and when I woke up I felt better and could see so clearly! I can’t believe it, thank you, you’ve changed my life!!
    1 person found this review helpful 👍

  • 5/5 David W. 5 months ago on Google • 22 reviews
    After a thorough examination I was advised against having any surgery on my eyes. They could have booked me in for a minimal improvement surgery but opted for honest advice and chose not to take my hard earned money. That's what I call EXCELLENT

  • 5/5 Eddie T. 7 months ago on Google • 4 reviews
    I spent a couple of hours undergoing a very through and professional assessment regarding Lens replacement surgery and was impressed by the friendly professionalism shown to me by both Shanaz and Juneid. They answered all my questions throughly and checked my understanding and were both patient and very pleasant to deal with. The tech used was comprehensive and impressive to see in action. Was a very positive, educational and enjoyable experience all round. Great to have received such a positive experience all round and would thoroughly recommend them to anyone in need of any optical assistance.

  • 5/5 Duncan S. 1 year ago on Google • 4 reviews
    Really enjoyed my time at Optical Express and was made extremely welcome and at ease. I feel more informed and involved in my eye health than I have before. Love the I-scan data you receive afterwards. Terrific support to find frames that really suited me too, ones I would never have ordinarily selected to try on myself.

  • 5/5 Carla D. 7 months ago on Google • 3 reviews
    Very thorough with my eye test and gave me lots of information that I didn't already know. Fabulous service. Well done

  • 5/5 patel s. 1 year ago on Google
    Excellent service and friendly staff specially junaid patel also Naeem patel very helpful , Bolton Knowsley street branch no 1 , thax junaid and staff

  • 5/5 Kas A. 2 years ago on Google
    I have found the staff great and open with all my treatment, I have had laser eye surgery and can see fantastically well after my surgery! I have better than 20/20 vision they have been on my journey every step of the way, thank you for everything ! Especially the staff at Bolton

  • 5/5 Sue R. 3 years ago on Google
    I had my lens replacement surgery a month ago and it's the best thing I ever did ! Although I was nervous about it at the start I was put at ease by the staff straight away. Everything was explained clearly by professional,friendly people and it all went smoothly from start to finish and the aftercare is superb. I would highly recommend anybody to use Optical Express,you won't regret it.

  • 5/5 Ebrahim P. 2 years ago on Google
    Both Junaid and Naeem were brilliant with the customer service level, projection of confidence and were very knowledgable. Made me feel at ease knowing I'm being looked after. I went for a laser eye initial consultation. Thank you

  • 5/5 Juanma C. 1 year ago on Google
    Absolutely amazing clinic. I've been today and they did a great job checking my eyes. Very honest and professional. All staff is nice and helpful. 10 over 10 experience.

  • 5/5 JWG 1 year ago on Google
    Amazing staff that are super helpful and extremely happy with the results of my laser eye surgery

  • 5/5 Gillian M. 3 years ago on Google
    Attended the Bolton branch today for a Consultation on Replacement Lens and feeling very nervous. The receptionist Ikra was very welcoming. I was guided through the process by Nyan and was then examined by the Clinician Aung. Both their care and attention to detail was excellent. They carefully explained everything involved with the procedure and answered all my queries. I have now booked my Lens surgery in April and looking forward to a clearer future. Thank you .

  • 5/5 Graham B. 10 months ago on Google
    Very professional service and very caring all around. I wouldn’t hesitate to use them again. Thank you for bringing my wife’s site back. You have changed her life for the better and now she can see again. Graham and Marina Brannan

  • 3/5 Aliya A. 2 years ago on Google
    The whole experience from the consultation to the surgery to my first aftercare was great. The staff were great nice and patient and knowledgeable. Then I had my 3 month consultation and was advised to book another aftercare for my dry eyes. My appointment was all over the place I was getting calls to say I've missed my appointment or it was booked at different times and was told to then on the day come now when I was out. I got to the appointment and I was horrified with my experience. I saw an optom called usmaan butt for that aftercare. First got a look of disgust that I didn't have a mask on but was rushed into the appointment as if it was a chore to be seen. He was horrible with the advice, as I am a training optom, gave some advice and said didn't you learn this in uni. Told me with disgust that I wouldn't get the full effect of the ointment because I wasn't using it like I should yet I was using it how I was advised. He basically was saying I shouldn't have even come for an appointment. Got some more standard drops and on my way. I was very taken aback it was a horrible experience. Its annoying as it ruined the experience of the entire surgery. I'd say if an appointment doesn't wanna be seen, don't book it.

  • 5/5 Chloe W. 1 year ago on Google
    Absolutely 100% would recommend optical express! Had RLE and it's changed my world: My life long dream of being able to wake up and see finally came true after 42 years! Big thanks to Juneid and Huvara and all the team who made my wish come true. I've gone from a reading prescription of +6.5 down to a +1 and am over the moon with my treatment from start to finish. 👍

  • 5/5 katie h. 1 year ago on Google
    Booked an appointment for the following morning. I was seen right away and from start to finish the appointment was extremely thorough, no stone left unturned with regards to assessing my sight and the health of my eyes. Junaid explained everything to me and ensured I understood and had contact details to get back in touch if I had any further concerns. A professional and friendly appointment, I would recommend.

  • 5/5 Anne S. 1 year ago on Google
    Delighted with both my surgery (lens replacement) and with my optometrist Juneid who patiently guided me through the procedure and has continued to give excellent aftercare.

  • 5/5 Gem A. 1 year ago on Google
    I don’t think I’ve ever had as good of an experience at any other company, ever. Not only was they caring, understanding and very polite, but they were very knowledgable in their area. This time last week we was stuck on a never ending waiting list with the NHS and today my mum is in recovery post surgery, it’s safe to say they have are quick and efficient. Just want to say a massive thankyou to Naim who was very welcoming and polite, the other lovely lady at the desk (sorry I didn’t catch your name) and Juneid the optician who was knowledgable and very reassuring after previous experiences. If I could rate 100000/5 I would.

  • 5/5 Muhammad N. 1 year ago on Google
    Good service. I went for an eye consultation for laser surgery. The team were clear, helpful and informative. Recommend.

  • 5/5 Gerard E. 3 months ago on Google • 2 reviews New
    Great service everyone was very informative and reassuring easy process from booking in the first appointment till the operation and subsequent appointment the following day

  • 5/5 Sheila T. 8 months ago on Google • 2 reviews
    Fantastic. Life changing for me.Juneio & Ikna were professional, knowledgeable and extremely good from start to finish, I was made to feel at ease about everything thanks to them. I would highly recommend. All staff at Manchester were very good. From blurred sight to 20/20 vision. Thank you you were amazing. .

  • 1/5 Hamza K. 7 months ago on Google • 2 reviews
    Completely shocking service from Optical Express. Do not believe their lies.. it is not 20/20 vision or money back at all. I had my laser eye surgery in October 2022 and at first I thought there was a slight improvement but as time passed I clearly noticed it has made no difference to my eyesight at all. So I have had a few appointments to see if they’re willing to fix it further or refund but they just keep saying your eye sight is fine and no refund because I signed all the documents to do this surgery. £5000 gone to complete waste! If they are telling lies about the 20/20 vision or refund, then they are obviously telling lies about the over 99% of people get 20/20. Go to cloughs down the road in Bolton, heard many success stories of their laser eye surgeries and I have been recommending many people to go there and I’m sure they would be faithful to their promises of any refunds. Shocked with this service. I would have expected another surgery to try to correct it or a refund but I guess Optical Express are just about robbing money, and not providing proper service and healthcare.

  • 5/5 Heather W. 8 months ago on Google • 2 reviews
    Excellent service from start to finish. I've struggled with dry eyes for years with no solutions offered until today. Juneid offered me fantastic advice and he also took the time to write a letter for my GP and employer with some recommendations. Ikra was also very helpful, advising me on glasses to suit me. I highly recommend and so happy i visited today. Many thanks


Call +44 800 023 2020 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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