Featured Reviews


Frequently mentioned in reviews: watch (19) service (9) watches (8) working (7) John (7) clock (7) time (7) repair (6) work (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nigel J. 3 years ago on Google
    I left a broken pocket watch in, it had been dropped and the glass was broken, casing hinges bent and it wasn't working. This watch was my grandfather's watch and was originally bought in America many years ago. This was of sentimental value and I had no real details of it. Jon was able to repair this to working condition and replace the glass for a very fair and reasonable price, he also gave an honest and comprehensive valuation and was very helpful and professional in his business with me. Would recommend for any repairs or servicing needed, in fact he blew me away with his knowledge of clocks and watches and antiques.
    1 person found this review helpful 👍

  • 5/5 Callum H. 1 year ago on Google
    Jon is a pleasure to deal with. My watch had stopped running and I brought it to Orchard Watch and Clock Repair, Jon had it fixed and back working flawlessly extremely quickly. Jon provided me with photos of the watch disassembled and a video connected to a timegrapher which was a really nice touch. My watch came back working as good as new with a guarantee on the work performed. Overall, i would wholly recommend Orchard Watch and Clock repair. You get detailed, professional service, great communication, all at a very reasonable price and you can really tell Jon is passionate and loves working on watches. Many thanks!

  • 5/5 john w. 1 year ago on Google
    John repaired my wife's Gucci watch. He was very knowledgable and kept us up to date with progress. The watch needed more work than anticipated but John still insisted on keeping to the same cost to repair it. My wife is delighted to get her watch back as good as new. A great job all round.

  • 5/5 Helen M. 1 year ago on Google
    Highly recommend Orchard Clocks. First class service, we were delighted to see our clock back to its original condition. John could not be more helpful and the after care service is just as excellent as his workmanship. So glad we received John's recommendation, would not hesitate to use again.

  • 5/5 deborah j. 1 year ago on Google
    It’s always a real pleasure dealing with Jon. He has mended numerous watches / clocks for me and has been a great source of advice. I always look forward to our chats - he has a good story or two from a lifetime of doing what he loves! I highly recommend his service.

  • 5/5 Aoife M. 1 year ago on Google
    Can’t recommend Jon enough for his excellent service. I left my dads watch in to be repaired as it was off great sentimental value to him. Jon done an a amazing job my dad couldn’t be more happy with it. Thank you again.

  • 5/5 Alexander R. 1 year ago on Google
    Jon repaired and serviced a Rolex of mine that was in much need of his expertise . He personally guarantees all work for a 5 year period . Phenomenal value for money given the amount of time invested and level of skill required.

  • 5/5 john d. 1 year ago on Google
    Great service left old watch in for repair and after a complete strip down and rebuild it’s working as well as it did when it was new. The watch was around 40 years old 👍 well done Jon.

  • 5/5 James C. 2 years ago on Google
    Jon is a true horologist and a master of his métier! I have used Orchard watch and clock repair to recondition and restore old watches, handed down the family, that had been thought beyond economical repair. But, thanks to Jon, they will now be keeping time for years to come. He worked a new lease of life into these cherished timepieces! Confidant in his work, Jon also offers a lengthy guarantee on the watches I have had restored with him. This is very reassuring and speaks to the years of experience and skill he has in this profession. Jon also creates a very pleasant customer experience, talking time to talk and build rapport. Going forward, from grandfather clocks to high end watches (restoration and servicing), I will look no further than to this man. James (First Officer - Airline Pilot)

  • 5/5 Doreen J. 11 months ago on Google
    1st class service, Jon went out his way to put a new battery in my Breitling watch and service it at the same time. I love my watches and wouldn’t go to anyone else!! Thank-you Jon 👍

  • 5/5 Kenneth M. 11 months ago on Google
    John is a very personable and obviously knowledgeable individual. He carried out repairs to a Grandfather clock and a Vienna wall clock which had both stopped working and had them both performing perfectly in short order. Unfortunately the Grandfather stopped chiming and striking following a period of time and, although John was unable to address the problem at the time because of Covid, he has recently repaired it again. When I visited his workshop I saw an old school clock which I just had to purchase and it is now hanging in my kitchen where it has been greatly admired.

  • 5/5 David M. 1 year ago on Google
    Jon did a great job of rebuilding my somewhat neglected wall clock. Really pleased to have it back on the wall, running without stopping and keeping good time.

  • 5/5 Deidre S. 11 months ago on Google
    What a joy to find someone passionate about timepieces and art and who actually knows what they are doing. Sorry Jon, I'll be coming to you forevermore. Brilliant service and professional touch. 2 watches lovingly restored and both now in full-time use. Delighted.

  • 5/5 Nigel H. 10 months ago on Google
    Asked John to refurbish old Certina watch which was badly corroded internally and had a defaced dial due to moisture.John successfully cleaned and renewed the watch and sent the dial to London to have the dial lettering to be be reconstructed to its original specification. Very pleased with the result,got back my fathers watch in an almost new looking condition,a watch that I will now wear.Orchard Watches are a very professional operation and himself is very attentive to detail and his customers needs.

  • 5/5 Luke H. 1 year ago on Google
    Repair work is top quality. Turnaround was nearly 3 months faster than the jeweller the watch was purchased from was quoting, and for a significantly better price. Great work, fully documented, kept informed every step of the way - all for a fair price and completed at impressive speed; can't beat that.

  • 5/5 simon b. 1 year ago on Google
    I am greatful to Jon for rescuing my old wall clock. It has little value but incredibly sentimental. Jon was courteous throughout and apologised when the job overran. His aftercare is brilliant and I believe he loves doing what he does. Thanks jon.


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