1/5 thehub b. 1 year ago on Google
No
one
to
greet/seat
on
arrival.
Staff
member
disappeared
after
we
asked
him
about
our
table.
Plenty
of
staff
on...not
overly
busy.
We
moved
on
inside,
got
a
table.
After
10
minutes
I
had
to
"Ask"
for
drinks
order
to
be
taken...normally
first
thing
waiting
staff
do
normally
as
it's
a
good
earner?
Were
told
there
hadn't
been
a
Sunday
carvery
for
some
time,
even
though
we
were
told
it
was
when
we
booked?
Starters:
we
ordered
7
soup,
2
cold
and
3
not
what
we
ordered,
2
didn't
arrive?
Apologies
accepted,
we
ordered
mains.
Roast
beef
thick,rubbery
under
done,
not
well
done
as
we
had
ordered,steak
sandwich
too
tough,
turkey
dry
tasteless,
gravy
terrible.
Some
staff
may
need
re-
training,
communication
with
kitchen
may
need
improvement,
I'm
sorry
chef
but
Sunday
lunch
isn't
rocket
science,
very
poor
fare!
This
was
a
family
lunch
nightmare...
we
didn't
stay
for
dessert
or
more
drinks,
sales
that
were
needlessly
lost
by
this
establishment
as
we
would
have
moved
into
the
bar
area
later.
Very
dissatisfied,
angry,
felt
sorry
for
staff
who
have
to
hear
complaints,
although
some
seemed
already
aware
and
weary
of
the
poor
standards
tolerated
by
the
management.
2 people found this review helpful 👍