WHSmith image

WHSmith

Convenience store Book store Stationery store Craft store Kiosk

😐 Newspapers, magazines and books etc plus all you your stationery needs are met. The staff are not the politest I've met, but you can use the self service till instead. Handy as it is in the Grosvenor Center. People often mention store,


Address

14 Newland, Northampton NN1 2EW, United Kingdom

Website

www.whsmith.co.uk

Contact

+44 1604 621822

Price rating

$$ $$

Rating on Google Maps

4.00 (201 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 5:30 pm
  • Sunday: 10:30 am to 4:30 pm
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Justin M. 5 years ago on Google • 91 reviews
    Newspapers, magazines and books etc plus all you your stationery needs are met. The staff are not the politest I've met, but you can use the self service till instead. Handy as it is in the Grosvenor Center.
    2 people found this review helpful 👍

  • 2/5 Matt S. 5 years ago on Google • 89 reviews
    Boring store with poor layout. Unfriendly, unhelpful staff. Prices are way over inflated. Can get same products from other stores for less than half the price. They have a good selection of magazines which is about the only good thing I can say about it. Never any customers in there yet it takes an eternity to get served.
    1 person found this review helpful 👍

  • 4/5 Phillip 5 years ago on Google • 681 reviews
    A small WHSmith's store with limited choices. However, it has that nostalgic newsagents feel that I like about this store. Great offers on books and helpful staff are always on hand.

  • 3/5 Tashan P. 10 months ago on Google • 263 reviews
    Very helpful staff to sort out my DHL package return, because DHL section in the WHS shop was a bit confused has I never use DHL return

  • 4/5 Leonides Q. 5 years ago on Google • 67 reviews
    Bought the sharpie electro-pop pens at a value price. I was looking for A4-size transparent plastic sheets. Staff were very helpful but unfortunately they do not have it.

  • 3/5 Ariele 3 years ago on Google • 22 reviews
    It's a regular shop. Containing food, basic supplies, stationary, books and more. It's got what you need expect they don't sell sewing thread.

  • 4/5 Deepali M. 5 years ago on Google • 16 reviews
    Quite big compared to some small WHSmiths with a variety of different products. It is a more expensive stationary store but they do have great deals and sales items are always worth looking out for. A few tills which means that when it's been busy, it takes longer to check out. Clean store. All on one floor so good for people with accessibility needs. All in all, a good WHSmiths.

  • 1/5 Oli O. 2 years ago on Google • 8 reviews
    Avoid Any costs! It's the worst company ever! After i purchase a item and it didn't work, then i went to this local retailer to exchange it whit the receipt but they refused to exchange it! And the funny thing is that they suggested me to contact the manufacturer because it's not made from WhSmith! And when i asked that if you selling the product and if it's faulty then they are responsible and they have to contact the manufacturer! Obviously after the supervisor contacted her manager and the area manager they still didn't exchange it or refund it!

  • 5/5 Chloe T. 8 months ago on Google • 8 reviews
    I’m a regular customer who shops at this whsmith. I’ve just about been able to find everything I need, apart from when I need to collect an order from here. But all else is good, staff are lovely and attentive to needs if be.

  • 1/5 Anthony O. 1 year ago on Google
    Extortionate prices , books are literally 3 times more expensive here than on amazon

  • 1/5 Liliana S. 2 years ago on Google • 1 review
    Been there to use the drop-off DHL service, at around 10.00 AM. The elderly gentleman wearing a WHSmith t-shirt/uniform got "spooked" by the country of destination - "Romania", and immediately: - I had to PRINT the barcode that I had received on email and was presenting to him on the phone. He added that he cannot print anything there (but he has a big printer&scanner right next to the till, and everybody knows barcodes on phone screens are being scanned every second on this planet) - then, he decided he CAN type in the numbers under the barcode, which he did, on a nearby computer. - I asked if the documents will arrive to the destination the next day, and he immediately said I DOUBT IT, and added that the collection time from his store is at around 4.00 PM. I went online afterwards, and read black on white that IF THE COLLECTION DIDN'T HAPPEN YET, THE NEXT DAY DELIVERY APPLIES. - I concluded his attitude is deeply unprofesional and definitely non-helpful, and went home and used the pick-up from home service. Now, this is my oppinion, and I could use some strong words in it, but I'm a lady so I won't. Definitely not going back in that store, never ever ever.
    1 person found this review helpful 👍


Call +44 1604 621822 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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