Been on the shop couple of times. Agust is very helpful and gives you very honest advice you can get from a pet shop owner especially if you are a first time pet owner. He even allowed us to loan a bird for my son Alistair to have a good start while were waiting for the bird we like just to please him and not to feel disappointed. That’s what a business should be creating good relationship with your customers making extra effort to help you in anyway they can. Thank you Agust we really appreciate it!!!. You got one loyal customer here. 😀😀😀.

I took my mums dog here this morning for the first time, so was a little nervous, but there was no need. Louis went in happy as larry and was just as happy when I picked him up. The lady was lovely who groomed him and explained some things she did, for example removing a small stone from in between his toes, his cut was lovely and they also did his nails. Really pleased with this experience and he his booked in for his next groom x

Gave out plenty of bird based advice.father and son both very personable snd knowledgeable,even though i was only after a very small purchase..

Good service, after browsing the net for a couple of replacement cage fronts that fit my gehu cages I came across Newport pets….quality cage fronts I wouldn’t hesitate to use them again for anything bird related

Thank you so much for my fish absolutely stunning and very good prices and the staff were amazing couldn't do enough for me. I will be returning for sure

We recently purchased 2 young budgies from here, very knowledgeable staff, gave us brilliant advice and our birds are doing really well as a result. Highly recommend this pet shop above any other.

I ordered gouldian nestboxes from here.Very quick delivery,well packed,reasonably priced,well made nestboxes.What more can I say.Would order from Newport Pets again without hesitation.Great service.

Picked up a lovely hand reared conure yesterday very informative and she's settled in so quickly and im in love with her. Will be coming here for advice in the future

I have brought 2 pet birds and fish from Newport Pets. All the animals they sell are healthy and well loomed after very knowledgeable staff and very friendly. I wouldn't shop anywhere else for any let supplies. Highly recommended

Great shop for fish and my 6ft tank

I should give 0 starts, but I needed to review this. This is the second time when I’ve been using this groomer. The cut was fine, but the lady was upset because I dared to let her know that last time she left too much hair on his head and looked as if he had a hat on. She told me she didn’t want to see my dog because I wanted to be groomed the way I wanted. Ridiculous attitude and very rudimentary behaviour from someone that wants to pose as ‘the greatest’ around. I will take this further as I find it discriminatory, this shouldn’t run a business. I’m sure the trade act & licensing will love my complaint. If I go and have a haircut, I ask the barber how I want to be cut, not how he wants to cut me. Ridiculous.

Aquarium section is awesome, picked up 6 cordydoras, 5 glass bloodfin tetra and an apple snail. Friendly, knowledgeable and we also go to the shop for peanuts, millet spray etc any snacks for small animals/birds. 5/5 :)

Great shop and customer service. Had my dog Bear groomed here and he came out smelling and looking amazing, he was so excited and loved all the people in there. He had an ear irritation and they offered me advice as to help clear it and prevent it coming back. Highly recommended!!!

Poppy had a great groom looking better than ever

Bought some fish today. Really nice helpful people Recommend taking a look

Can’t fault the place! Customer service is excellent! Highly recommend this.we’re happy

Friendly and knowledge. Happy to take time with their customers ensuring they choose correctly. No hard sell at all. Highly recommended.

Purchased a number of bird keeping products including a number of Multi Bird Baths, a product l have been trying to find to for sometime. A first class seamless service with all items available and received within 3 days, one very pleased and satisfied customer! I will certainly return to buy again . ( I live near the South Coast of England) Thank you.

Used a few times online shop great service. Purchased cage fronts 2019 and replacement parts for fronts 2022 . Spoke on phone they can’t do enough to help you great run small business. Would recommend to anyone.