Hockley Jewellers image

Hockley Jewellers

Jewelry store Jewelry designer Jewelry repair service Jewelry buyer Jewelry engraver Jewelry appraiser Jewelry manufacturer

One of the Top rateds in Birmingham


Address

103-104 Vyse St, Birmingham B18 6LP, United Kingdom

Website

hockleyjewellers.com

Contact

+44 121 728 8345

Rating on Google Maps

5.00 (853 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9:30 AM to 4:30 PM
  • Thursday: 9:30 AM to 4:30 PM
  • Friday: 9:30 AM to 4:30 PM
  • Saturday: 9:30 AM to 4:30 PM
  • Sunday: 10 AM to 2:30 PM
  • Monday: 9:30 AM to 4:30 PM
  • Tuesday: 9:30 AM to 4:30 PM

Featured Reviews


Frequently mentioned in reviews: ring (40) service (16) wanted (16) rings (12) wedding (12) Mike (11) engagement (10) recommend (10) Jewellers (9) experience (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Leslie H. 1 year ago on Google
    Went to purchase rings for our Golden Wedding Anniversary and could not fault the service we received from Michael. My husband knew exactly what he wanted but could not find what he was looking for. Michael was so professional and helpful that he made exactly what my husband wanted. We have just returned to pick up the rings and we are beyond pleased. Mine was so lovely and want to thank you for helping us to make our Anniversary more special
    3 people found this review helpful 👍

  • 5/5 Megan S. 2 years ago on Google
    My fiance purchased my engagement ring from here 3 years ago and as it's just a few weeks until our big day I popped in to get my ring re dipped and cleaned. Expecting to pay full price, obviously! Especially as chains charge £50+ and take weeks. They did it within 15 minutes and said as we bought my ring there initially, the clean and dip is a wedding gift to us. What amazing service! Thankyou :)
    2 people found this review helpful 👍

  • 5/5 James C. 1 year ago on Google
    We went to the jewellery Quarter in search of an engagement ring. What we found elsewhere could not come close to the feeling we had at Hockley's. Matt specifically was kind, attentive and allowed us to choose what we wanted with some expert guidance. We decided on a custom design with a Ruby that Louise had ordered & was delivered the same day. The ring is simply stunning, elegant and extremely well crafted. We will definitely be going back for our wedding bands. Thanks very much to Matt & Louise.
    1 person found this review helpful 👍

  • 5/5 Paul B. 1 year ago on Google
    The team at Hockley Jewellers were amazing, especially Libby. The ring that Libby helped me and my partner choose looks amazing, I was left speechless when I saw it and my partner loves it. Libby was brilliant when she helped us, and we left not wanting to go anywhere else. She was so knowledgeable and passionate, she truly inspired us. Last weekend I presented the beautiful ring to my partner and your inspiration will be part of our lives forever. When we are choosing our wedding rings for sure you and Hockley Jewellers will be the first choice for us so we hope to see you again. In the meantime, take care and thank you so very much. Paul & Emma. 😃
    1 person found this review helpful 👍

  • 5/5 Jenny C. 9 months ago on Google
    Selina was very friendly and extremely helpful, she took the time to get to know us and what we wanted. She guided us to what was best for us, rather than the more expensive options. She was incredibly knowledgeable, able to answer all our questions and made the experience and thoroughly enjoyable one! Would highly recommend this jewellery store- particularly if you are jewellery newbies like us!

  • 5/5 Josh A. 6 months ago on Google
    Unbelievable service. Brilliant quality. Unbeatable Price. Me and my Fiancé Suzie went in with very little knowledge about rings or what we really wanted for our wedding rings. Mike took care of us and by the end we felt like experts on it all. Great customer service and a brilliant price for such great quality. Lovely family run business. You can literally see inside the workshop and see the care that goes into the rings. I have recommended this place to my best friend that is also getting married.

  • 5/5 Victoria P. 5 months ago on Google
    Amazing customer service today from Selina whilst shopping for wedding rings. We went in without an appointment and she took the time to show us both loads of choices and was very knowledgeable explaining the differences and what might suit us. Prices very reasonable and they will find something for each budget. All of the staff were lovely and we can’t wait to pick the rings up next year! Would definitely recommend.

  • 5/5 Hannah W. 5 months ago on Google
    Yesterday I had the pleasure of purchasing my wedding ring from this incredible jewellery shop. From the moment I walked in, I knew I was in safe hands and it was clear that all the staff members had a passion for the trade and helping customers find exactly what they were after. Mike served us and guided me through a process of finding a ring that was perfect for me. He could tell exactly what I was after, without me even telling him, just from looking at my engagement ring. His expertise was phenomenal and made the process stress free. Thank you all for a wonderful experience, I can’t wait to pick up my ring!

  • 5/5 Madison R. 5 months ago on Google
    I visited the store yesterday and wasn’t disappointed. I was provided with exceptional customer service from Matt and he really looked after us. I fell in love with the first ring he got out! Thank you so much for helping us out so much. We will definitely be customers for life.

  • 5/5 Sam T. 6 months ago on Google
    Fantastic service. Sue was absolutely amazing. She was so informative, friendly and helpful. She altered my ring the same day and gave fantastic advice. My engagement ring is everything I've wanted and more. Thank you so much, highly recommend.

  • 5/5 Joe T. 4 months ago on Google
    We got our wedding bands from Hockey Jewellers and had a great experience. We booked an appointment online which meant we didn't have to wait around at all. Sandra, the manager, was extremely helpful in showing us both the variety of styles and materials. Sandra wasn't pushy at all, focused purely on what was right for each of us. We chose there and then what we wanted. We were able to take a quick walk to Costa whilst the bands were adjusted to fit us perfectly. Great service, highly recommended.

  • 5/5 Lizzie G. 8 months ago on Google
    My finance bought my engagement ring from here a year and half ago now and always said how good the service was. I went back yesterday to get my ring cleaned ready for our wedding in a weeks time. Mike greeted and served me and promised he would ensure my ring looked as good as new. It only took half an hour to fully clean and was amazed by the results. Not to mention the service is free! We also bought our wedding rings from here back in December and again had great service all the way through. Would highly recommend this shop to all!!

  • 5/5 Sophie W. 7 months ago on Google
    Amazing experience purchasing my partners Engagement and soon to be wedding band. He was after something simple and comfortable and the owner found the perfect ring! Such a lovely atmosphere in the store with it being a family run business as well I’m really happy we found this store. All their advice , pricing and experience really made it a perfect choice for something special. Thank you!

  • 5/5 Mark J. 9 months ago on Google
    We wanted a gold signet ring for our son for his 25th birthday. We didn't want anything too garish but he did want his initials and a little diamond on it. Sue could not have been more helpful. We are really happy with how the ring turned out and more importantly so is he!

  • 5/5 Rosie B. 10 months ago on Google
    This is a fabulous jewellers. Louise looked after us really well, listened to our ideas and was very patient. Her colleague went to fetch stones from their other store to show us. Nothing was too much trouble. We felt we got a really good price. It was such a bonus to be able to have the rings sized and made up with the diamond of our choice within about an hour. Highly recommend!

  • 5/5 Tim M. 10 months ago on Google
    Fabulous repair to my wife’s engagement ring. Top quality job completed at a very reasonable price. Whilst collecting the ring, took 2 more pieces of jewellery which were repaired to the highest standard before I could finish my cup of coffee! Highly recommend this jewellery store, not just for repairs but for the quality of the service the colleagues provide. Truly excellent

  • 5/5 D R. 9 months ago on Google
    Just received my masonic ring and it is absolutely perfect. The quality is very good and the fit is true to size. I will be passing on the details of this jeweler to my fellow brothers. Thank you so much.

  • 5/5 Harry L. 9 months ago on Google
    Went here back in November 2021 to look at engagement rings and so glad I did! Fantastic service from start to finish from very knowledgeable staff. Went back at the beginning of 2023 for wedding rings and a personalised necklace for the wedding and the service was still first class. Complimentary ring shining for the engagement ring and even when the necklace design didn’t come back as we wanted (difference between our ideas and the artists ideas) they happily remade it within a few days. Incredibly happy with everything we’ve had and will be using Hockley Jewellers for the foreseeable future!

  • 5/5 Lesley D. 10 months ago on Google
    We recently went to Mike at Hockleys jewelers to buy a ring We decided to have the ring made to exactly what we had wanted when we went into the store. Mike helped us through choosing the design and then choosing the diamonds for the ring Mike was fantastic on every visit , helping us to decide exactly what we wanted, helping us to choose beautiful diamonds and making sure we were happy with every stage of the ring being created It is a beautiful 5 stone diamond platinum ring , it is a beautiful sparkling ring , absolutely perfect and exactly what we wanted. Thank you Hockleys and especially thank you to Mike. We would definitely recommend and certainly return again. Lesley and Tristan

  • 5/5 Leajade D. 1 year ago on Google
    Can’t recommend Hockley Jewellers enough. From the first initial meeting with Mike until receiving my bespoke ash memory ring for my grandad, everything has been perfect. You knew exactly what to do to suit my style and you listened to everything I wanted and gave the best advice, and suggesting adding my grandads handwriting on the inside of the ring really just tops it. Thank you for creating such a precious item that is STUNNING and I’ll cherish forever.

  • 5/5 Christopher H. 1 year ago on Google
    My experience at Hockley Jewellers has always been great. Always very attentive staff, genuine advise, never pushy and in my experience very competitive prices. On my last visit Michael went out of his way to assist. Very much appreciated. I will return.. thanks again all. Chris

  • 5/5 Beth 1 year ago on Google
    We visited the Jewellery Quarter and visited Hockley Jewellers as my partner got my engagement ring from here. The service was fabulous. Mike could not do enough for us! His knowledge was second to none and genuinely cared about the customers. It was a lovely experience and even though I came with not knowing what I wanted, Mike showed me lots of options that suited my engagement ring and hand size. Cannot recommend this family run business enough!!

  • 5/5 Anastasiia A. 1 year ago on Google
    We were in Birmingham only for several days and visited Hockley Jewellers because my husband wanted to make me a present. We spent a lot of time there because I was looking for something interesting and when I found the ring it happened that the size was bigger than I needed, so we started discussing delivery options because it was our last day in England. A few minutes later we met the owner, the real professional and I already knew I could not leave the store without my ring. The jeweller made the ring of my size while we enjoyed our coffee in the nearest cafe. It was a unique customer experience and I highly recommend this place. Thank you again, Mike and the team, you made my day special!

  • 5/5 Julie H. 1 year ago on Google
    Wonderful 🤩 service from this amazing Jewellers. The staff are very experienced and passionate. My son wanted a ring for his 21st and the ladies and Sandra helped him design the ring. He absolutely loves it. An easy 5 star ⭐️.


Call +44 121 728 8345 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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