Park's Ford Inverness image

Park's Ford Inverness

Used car dealer Ford dealer

😠 Absolutely useless bunch in the front desk of ford service. Gave a vehicle I had in to get a key coded away to some random person. If I could leave no stars I would. Shocking service. People often mention service, Ford,


Address

66 Harbour Rd, Inverness IV1 1UF, United Kingdom

Website

www.parks.uk.com

Contact

+44 1463 230430

Rating on Google Maps

4.30 (245 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 11 am to 5 pm
  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: service (13) Ford (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Colin S. 1 year ago on Google
    Absolutely useless bunch in the front desk of ford service. Gave a vehicle I had in to get a key coded away to some random person. If I could leave no stars I would. Shocking service.
    2 people found this review helpful 👍

  • 5/5 Alex 1 year ago on Google
    Andrew from Parks helped me with my Motability order. The order process itself was seamless and throughout the wait Andrew called me personally to update progress. The handover day went very well, as has the follow up. All staff I interacted with have been amazing. Highly recommend this dealership.
    2 people found this review helpful 👍

  • 5/5 South Skye Sea K. 7 months ago on Google
    Really pleased with both the vehicle and service received from the team at Park's Ford Inverness. Keep an eye out for us on the road
    1 person found this review helpful 👍

  • 5/5 W d. 1 year ago on Google
    Amazing shop! Very professional.Staff very nice . I have nothing more to say for them . I would like to give 10 star for the service. Mechanic staff ,customer service staff . thank you very much .

  • 5/5 Duncan C. 1 year ago on Google
    10 out of 10 for service. Well what can I say about Jody O’Brien. What an absolute delight to deal with from the moment she asked if I was okay to the moment of handover. Above and beyond with her professionalism and looking after her customer. 3 days of constant updates on how things were going which I have never received in any of the cars I have bought over the years. An absolute asset to Park’s Ford Inverness

  • 5/5 susan88 g. 1 year ago on Google
    Excellent service and didn't feel pushed into buying a car. Everything explained to us in every detail

  • 5/5 Margaret W. 1 year ago on Google
    It was a wonderful experience purchasing my new Ford Kuga at Parks Inverness. Kenny MacKenzie was great to deal with. He didn’t make me feel pressured to buy but was very supportive when I did decide to buy and guided us through the finance options in a clear to understand manner. He kept me informed at every step and car was ready to collect as organised. I’m really very pleased with the overall experience my husband and I experienced at Parks Ford dealership in Inverness

  • 5/5 ewan s. 1 year ago on Google
    Arrived at Parks Ford at 7.50 dropped off my car, received key for courtesy/hire car went and had breakfast. I got a call to come and get my car as the air conditioning was now working, upon arrival I was given an in-depth report and bill, paid up and left, great service

  • 5/5 Mary T. 1 year ago on Google
    Collected new Ford puma on Friday salesman Kenny MacKenzie was absolutely brilliant everything was done over the phone and only met him on the day of collection we are just delighted with service received well done Parks Inverness

  • 5/5 Sarah M. 6 months ago on Google
    Quick getting back to me from initial enquiry, had a test drive that week, and the truck two weeks later - though I was lucky due to someone cancelling their order! The staff are very friendly, my dealer was Craig, he was very nice and helpful. I went in with a good idea of what I wanted and he was very clear going through the benefits associated with that truck and the older model. Definitely recommend Ford.

  • 5/5 Jon B. 8 months ago on Google
    Our sales advisor Nicky was brilliant from start to finish highly recommend him and parks ford

  • 5/5 Wendy S. 5 months ago on Google
    Must admit had problems in past at this garage, since change of management today was a great start to the week our vehicle Ford torino custom had an oil change as well as new windscreen wiper service polite even arranged for us a courtesy car, lastly finished off taking our vehicle back to our home address in which is pretty far ! Overall we are absolutely delighted with this outstanding service especially from the new manager 'Travis' now you dont get that in many garages in todays society..highly recommended place to take a visit if looking for advice or just a chat maybe change of vehicle end by saying thankyou !

  • 5/5 Sharon N. 7 months ago on Google
    The staff are friendly, helpful and welcoming. They are knowledgeable and explain everything so you fully understand all the options available to you. The service I recieved was second to none. Highly recommended!

  • 1/5 Shayne M. 4 months ago on Google
    I phoned the parts number and asked for information on a part for a motor home. The parts adviser's sounded very unenthusiastic and was no help what's so ever. He said he would call back and like I thought I never got a call back. I was actually trying to help French tourist who stopped me at the side of the road who were in a bit of a panic.

  • 5/5 David C. 8 months ago on Google
    Great service. Highly recommended for speed, quality, communication and cost of work done. No hidden extras so knew exactly what to expect.


Call +44 1463 230430 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

Trends



Last updated:

Similar Used car dealers nearby

Park's Mazda Inverness image
1
Park's Mazda Inverness
Car dealer
😠 After purchasing a 2019 Mazda 6, less than a year ago, approx 8 months ago I noticed rust spots coming through on the roof. Upon contacting Park's Mazda my vehicle was thoroughly inspected by the dealer, then after a long wait they responded saying that the rust spots were stone chips. However other...
4.60 (109 reviews)
Park's Toyota Inverness image
2
Park's Toyota Inverness
Toyota dealer
👍👍 Dropped car off for service, staff friendly and helpful and no unexpected surprises. Also organised a test drive for drop off time which was ready and waiting for when we arrived.
4.60 (98 reviews)
Park's Land Rover Inverness image
3
Park's Land Rover Inverness
Land Rover dealer
😠 Our Land Rover Discovery broke down and we used Land Rover Recovery. If they can't fix the car by the road they take you to a garage which aims to fix it in 4 hours, worst case they give you a courtesy car to complete your journey. It took 2.5 hours for the AA to turn up and they took us to Park's...
3.80 (87 reviews)
Last updated:
()