F.Hinds the Jewellers image

F.Hinds the Jewellers

Jewelry store Jeweler Gift shop Jewelry designer Watch store Jewelry repair service Jewelry buyer Jewelry engraver Watch repair service Jewelry appraiser

One of the Top rated Jewelry stores in Cherwell District


Address

Castle Quay, Shopping Centre, 11 Castle St, Banbury OX16 5UH, United Kingdom

Website

www.fhinds.co.uk

Contact

+44 1295 256200

Price rating

$$ $$

Rating on Google Maps

5.00 (73 reviews)

Open on Google Maps

Working Hours

  • Monday: 9:15 am to 5:15 pm
  • Tuesday: 9:15 am to 5:15 pm
  • Wednesday: 9:15 am to 5:15 pm
  • Thursday: 9:15 am to 5:15 pm
  • Friday: 9:15 am to 5:15 pm
  • Saturday: 9 am to 5:30 pm
  • Sunday: (Christmas Eve), 9:30 am to 4:30 pm, Holiday hours

Featured Reviews


Frequently mentioned in reviews: helpful (8) staff (8) service (8) watch (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Wai-Ming W. 7 months ago on Google
    Very helpful and friendly staff. A massive thank you to Katie for her help, assistance and knowledge regarding my inoperative watch. Excellent customer service. Highly recommended.

  • 5/5 Elizabeth T. 7 months ago on Google
    You have amazing front line staff- dealt with my purchases very professionally

  • 5/5 Oli H. 8 months ago on Google
    Brought a new watch yesterday from here and the lady working in the shop, (Helen) was very helpful

  • 5/5 Isobel S. 4 months ago on Google
    Excellent service. Took time to discuss the watch and really knowledgeable. Perfect

  • 5/5 Helen L. 7 months ago on Google
    We went into the store looking for an ankle chain for our daughter. We were served by Rebecca B who was amazing. She was really helpful as we pondered on what was best. Had great advice and was keen to help us get exactly what we were looking for. She was even a match for my husband’s sense of humour which is no mean feat!!! We did look in the other jewellers in the precinct but her helpfulness took us back to buy. Thank you Rebecca :)

  • 4/5 Leon T. 9 months ago on Google
    My experience here has always been great, staff are brilliant and I’ve been a returning customer for a while. On the last occasion I purchased a Seiko SRPE53 and was very happy with my purchase. On this occasion, and at no fault of the staff, the watch I purchased had shown a fault where there seems to be debris in the watch movement which has surprised me from a brand like seiko. Yet to resolve this and will be in touch with the store to see how they can assist in my issue. Other than this minor issue, the staff were great. (Image attached shows white plastic or polystyrene looking debris in movement)

  • 5/5 Dawn J. 1 year ago on Google
    Excellent service. Ordered engagement ring and wedding rings. Everything arrived on time for the big day!

  • 5/5 Chelsea B. 11 months ago on Google
    Wonderful experience, very helpful and happy to chat, my jewelry repair was really well finished and returned sooner than expected

  • 5/5 Janet W. 10 months ago on Google
    Very friendly, helpful staff. The lady dealing with my complicated watch was very patient and accomplished the task incredibly quickly. Brilliant!! Thank you..

  • 5/5 Kiki K. 1 year ago on Google
    Staff are amazing , truly above and beyond ❤️ i can’t thank you enough , for everything. my little one loved coming with me . Thank you so much for those chocolates 🍫 he kept saying how grateful he was for them , the little things really touch our hearts. You really made his day . I honestly recommend f . Hinds to everyone one ! Best staff ever 💗 and thank you so much to the lady that made my grandmas ring come back to life truly looks like new after 80 years ❤️

  • 5/5 Rosiemae B. 1 year ago on Google
    The ladies are always friendly & very helpful whenever me & my family shop here. Always a pleasure to come in.

  • 5/5 A L. 1 year ago on Google
    Needed a watch strap replacement. Excellent customer service and replaced without a wait. Very good service.

  • 5/5 Aaron F. 1 year ago on Google
    Thank you Katie A and the team for their incredible service today! Not only did they help me choose a wedding ring but Katie went above and beyond to help me clean my engagement ring to its original state and gave me class A advice on how to maintain it. Will definitely be returning for the wedding ring at some stage! The team really deserve beyond recognition for all their hard work and support they give to their customers, as every visit has been amazing throughout, thank you to Katie and the whole team 💙 (please ensure they see this message and give praises)

  • 5/5 trentbowie 1 year ago on Google
    I took a couple of watches into the Jewellers to have the batteries replaced. The lady that dealt with me was so kind and helpful. Nothing was too much trouble. I used this Jewellers as it was recommended to me by a friend and I'm glad he did. I also highly recommend F.Hinds for a friendly, professional service.

  • 5/5 Sam a. 1 year ago on Google
    Friendly staff and good value for money!!!

  • 5/5 Agnes S. 1 year ago on Google
    We bought a lovely pendant today, for granddaughter’s communion… The customer service provided by the lovely lady was more than outstanding… fantastic experience.. Thank you ❤️

  • 5/5 lee d. 1 year ago on Google
    Very helpful and welcoming staff. Had to order my product and it arrived on the day specified. Will shop there again definitely.


Call +44 1295 256200 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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