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BP Fall Ings

Cafe Gas station Atm Car wash Health food store Coffee vending machine Self service car wash

😠 Absolutely disgusting attitude at 6:30am 10th February. I'd call it customer service but there was zero of that! I walked in stated the number of the pump I used "number xx please" and he just stared at me. I said it again and he just continued to stare at me. Eventually, he nodded towards the card...


Address

31 Doncaster Road, Wakefield WF1 5DX, United Kingdom

Website

deliveroo.co.uk

Contact

+44 1924 900600

Rating on Google Maps

3.30 (37 reviews)

Open on Google Maps

Working Hours

  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mick D. 1 year ago on Google • 35 reviews
    Absolutely disgusting attitude at 6:30am 10th February. I'd call it customer service but there was zero of that! I walked in stated the number of the pump I used "number xx please" and he just stared at me. I said it again and he just continued to stare at me. Eventually, he nodded towards the card terminal. Not a single word passed his mouth. I noted that he had put the transaction to the card terminal but as I wanted something else, I asked for that. He huffed, cancelled it off and threw what I wanted on the counter. I have used this place regularly since it opened through both work and personal transactions and never had a problem with anyone else. This particular employee however, is ALWAYS ignorant to the highest standard. Next time I pull onto the forecourt, if he's behind the counter, I'll be driving down to Shell. Not a word from his mouth throughout the whole transaction. Appalling attitude from start to finish. He's only young too, a huge learning curve to be had, I think. Maybe a customer service course or 10. Edit on response: He slammed the item onto the counter! Miscommunication? There wasn't ANY communication whatsoever apart from me stating my pump number. You can't sugar coat poor customer service and on that note, you've lost a customer.
    5 people found this review helpful 👍

  • 3/5 Mark J. 3 years ago on Google • 10 reviews
    Cash machine didn't charge me, I was going to say the hole in the wall but that leads to... Anyway I can probably buy gluten free rizlas and lottery tickets from here, I didn't go in. Wait, don't go looking for holes in walls....
    3 people found this review helpful 👍

  • 3/5 Ian Robinson (. 3 months ago on Google • 94 reviews New
    Grunted at by the cashier, that's it.

  • 1/5 Daniel S. 1 year ago on Google • 54 reviews
    Be aware of this jet wash there is no warm water, no shampoo waste of money

  • 1/5 Dylan B. 1 year ago on Google • 16 reviews
    Always check your receipt prices are never right to the price on the shelve always overcharged and the women behind the counter just laughed when. I told her didn't think she could understand clearly that I was overcharged so I just left and didn't get my refund be carful when paying in this store

  • 1/5 WP 1 year ago on Google • 2 reviews
    Used this garage for diesel a couple of weeks ago, there card machine was not working so I couldn’t use my bp card to pay and had no other means of payment. They said to fill a form in and that would let me pay online, what they didn’t tell me about was the extra £10.00 I had to pay which I can’t claim back. What a set of W+nkrs In response to your reply, the only answer I require is YES or NO to if I come to your garage are you going to refund the £10.00 charge I received when YOUR card machine failed
    3 people found this review helpful 👍

  • 2/5 Madyson C. 1 year ago on Google • 1 review
    Ordered on ubereats three tango ice blasts. All Three where supposed to mixed one of them was actually mixed one of them barely mixed and the final one wasn’t mixed. I phoned the store they said that that ice had just melted totally untrue it was not melted. When I asked why one of them wasn’t mixed he replied we had none of the flavour I requested which fair enough but why didn’t they fill the rest of the cup with the second flavour? Instead of leaving it half full? Doesn’t make much sense I understand it’s late and they guy who answered was polite and professional just a bit disappointed that’s all. I understand this could not even be the stores fault and could just be a rude Uber driver drinking it and have made a complaint to Uber also. No hate to the staff they were lovely on the phone.

  • 5/5 Malik M. 1 year ago on Google • 1 review
    Love the layout inside, for a petrol station they have allot of items on offer and reasonably priced. The staff are quiet and polite.

  • 1/5 Amanda D. 3 years ago on Google • 1 review
    Bought two £6 ice blast got told it would be half price every time I got a refill just been and got charged £5 each not happy with the false information won't be going back again 😡😡😡

  • 2/5 Jack C. 1 year ago on Google • 1 review
    Went at 2 in morning because of my work hours closed for cleaning then went back 4 and still closed for cleaning


Call +44 1924 900600 Open on Google Maps

Amenities


  • Payments
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Car wash
    • ✓️ Diesel fuel
    • ✓️ Full service fuel
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible entrance

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