When we moved into our new home in Torbay we rang up Hydropool Devon and explained what we wanted in the garden.. They built us a beautiful bespoke cabin and placed a 7 seated hot tub inside. The hot tub and the materials for the cabin was lifted over with a Crane to the back garden with NO hassle what's so ever. We love our new cabin and spend a lot of time relaxing in the hot tub.. Thanks again Hydropools and Riviera Decking. We recommend this company to anyone. Always a pleasure to see and talk to the staff when we pop into the showroom for our hot tub essentials. Plus we get 10% off the products. Angela and other staff in the Devon showroom are always so helpful and very polite. Many thanks, Angie & Dave in Torbay x

Absolutely BRILLIANT service. Ryan and his team couldn't have been more helpful and flexible and were always on hand with any questions we had. Couldn't recommend enough if you're on the hunt for a fantastic hot tub purchase. Great after care too!

I purchased a hydropool aquatrainer 17AX it is amazing the team were awesome from start to finish, we were kept updated all the way through the process and were extremely flexible and helpful, a pleasurable experience and would recommend to anyone who is thinking of getting a swimspa or hot tub. The guys were great installing and handing over the spa too, afterwards I felt confident in looking after my pool and especially using all the chemicals.

Firstly a big massive thank you for getting things sorted for me you were the only company that actually helped and removed my Jacuzzi, Josh was and is a star from start to finish. I can now move without the stress I was going through. I HIGHLY recommend them.

We are well impressed with the service we have received from both Hydropool Devon and Hydropool Bristol. Carl and Josh from Hydropool Devon have both been very helpful. Following my request for a brochure, Carl followed up with a phone call and answered some of my queries regarding owning a hot tub and provided us with some very informative videos. I expected to be put under pressure to make a purchase, but there was no pressure put on us whatsoever. And Josh has provided good after care customer service, phoning to ensure we were happy with our purchase and saying on several occasions that if we have any queries or need any help, both him and Leon from Hydropool Bristol were only a phone call away. Leon from Hydropool Bristol has been just brilliant – we cannot praise him enough. He was so helpful and knowledgeable about each hot tub that he showed us, again no pressure. Once the hot tub we chose was delivered, Leon set the hot tub up for us, then spent time to explain the chemicals and how to use them, amongst other things. He is so enthusiastic and was very patient, ensuring he did not leave us until we confirmed we felt happy with the advice he had given. He has been amazing post installation by providing support both on the phone and by visiting when we queried things it turned out we had not been entirely sure about. What I like about Hydropool as a whole is the staff are both friendly and professional and seem to work well as a team. They arranged everything right through to organising a Hi-Ab crane to lift the tub over the wall and garden shed to its final destination. The communication between Hydropool Devon and Hydropool Bristol to make our dream of owning a hot tub happen for us was very impressive. We can’t praise them enough.

I had been looking for sometime for a new hot tub to replace the internet shop bought tub that had developed numerous leaks and faults at only 5 years old . When you start looking it can be a bit daunting - there is so much choice online with options galore - many have attractive headlines that initially draw you in but a closer look reveals remote / distant supply with limited follow up service. I specifically wanted to buy local and develop a relationship with the business for a longer term service contact- and meaningful benefit of an extended warranty. An internet search for “near me” suppliers led me to Hydropool Devon at Kingskerswell. I then abandoned the internet and went to the showroom - which immediately cuts across so many questions - Carl and Josh couldn’t have been more helpful . The product range is extensive with many on display - plenty of options giving choice across a price range and specification for many customers requirements. After a couple of hours on-site discussion I landed on the Serenity 5900 model and laced the order a day or so after . The major complication to be over cone was the very restricted access route at my property to the tub location - including removal & disposed of the existing tub for a modest fee. Josh led the onsite install discussions - with use of video and photographs a detailed proposal for the installation was provided. This addressed 2 tight 90 degrees corners , 3 good changes in level - and a final lift into a recessed location for the tub . Throughout the whole process the team was enthusiastic , attentive, courteous , respectful of my property (and the new tub) - and pleasantly appreciative for my custom. A thoroughly professional service - making the purchase stress free - and fun . And the product is fabulous - exceeding expectations by some way . The follow up service contract is now being discussed - which compliments the 5 year warranty . First rate - delighted . Peter Young

Cannot recommend these guys enough. From Carl in Sales to Sean & Joe the installation team, we cannot praise them enough. Fantastic service and expertise.

Josh from hydropool Devon has been really helpful in arranging a new hot tub to be delivered into a particularly difficult location involving a crane lift. Fantastic service throughout, arranging everything and taking care in order for a smooth delivery and installation. I have confidence in recommending hydropool Devon and the team that work there if you are considering a new hot tub.

We purchased a hot tub from hydropool Newton Abbott and from the first meeting to the installation I couldn’t fault the professional approach of both the sales team the installation team and after care I would thoroughly recommend this company if looking for a quality hot tub

I cannot recommend hydropool enough, Ryan explained so much about the spa's, very in depth and knowledgeable about all of the spa's, he arranged delivery to crane over our house to instillation, superb service, good quality product, thank you so much Ryan we are loving our hydro spa. Karen Kevin lott

Sales team very informative and helpful. Hot Tub quality is the best we have ever seen; and we have viewed lots over many years of deliberation. Delivery went smoothly, and install fine. Only minor gripe, was amount of Chlorine put into tub on set up, far too much, so I could not use on first evening. Still Learning, but so far, Sales Teams Customer assistance and follow up has been good.

We have now ordered 3 spas from Hydropool. We highly recommend them. From initial sales to installation they were very easy to work with. We would not use anyone else.

Great sell at the Cornwall show, despite reassurances that the servicing distance wouldn’t be an issue we are now expected to pay a £400 travel charge on top of the service, not on…………