Monkey Haven - Primate Rescue Centre image

Monkey Haven - Primate Rescue Centre

Tourist attraction Animal park Wildlife and safari park Animal shelter Animal rescue service Wildlife rescue service

One of the Most Revieweds in Newport


Address

Five Acres Farm, Staplers Rd, Newport PO30 2NB, United Kingdom

Website

www.monkeyhaven.org

Contact

+44 1983 530885

Rating on Google Maps

4.70 (2.3K reviews)

Open on Google Maps

Working Hours

  • Friday: 10 AM to 4 PM
  • Saturday: 10 AM to 4 PM
  • Sunday: 10 AM to 4 PM
  • Monday: 10 AM to 4 PM
  • Tuesday: 10 AM to 4 PM
  • Wednesday: 10 AM to 4 PM
  • Thursday: 10 AM to 4 PM

Featured Reviews


Frequently mentioned in reviews: animals (27) staff (19) monkeys (15) cafe (13) visit (12) talks (12) great (11) lovely (10) amazing (10) friendly (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Cat L. 2 years ago on Google
    This place is a charity funded place. I have a 17 year old boy with mobility issues. I have a 14 year old typical teenage girl. Then there is me and a friend I tagged along. The price is reasonable and even get to return within 7 days if you are lucky enough to have found this place at the start of your holiday. The staff are very friendly, the cafe is lovely and the place is amazing. We all had a fantastic time. Was the best place we had been during our whole stay. Even when there was a group antagonising the monkeys and going over the barriers (always one group eh), the staff demonstrated how much they care. The lady that went over to them was fuming. They really care for these animals. Honestly is beautiful. I will add one or two photos but don't want to add too many as you really need to see this place for yourself to truly understand its beauty.
    16 people found this review helpful 👍

  • 5/5 Katie Van Der W. 6 months ago on Google • 29 reviews
    Was a fantastic visit. The talks about the the species of monkeys they had and all their personalities. Also watching them being fed with their snacks. Beautiful and clean. Cafe had 2 lovely staff girls with big smiles, cakes were very yummy. We look forward to visiting again.

  • 5/5 David B. 7 months ago on Google • 27 reviews
    Lovely day out here seeing all the wonderful animals in their enclosures knowing that they are now safe and happy! The atmosphere here is lovely and peaceful too and the views are lovely! So glad places like this exist!

  • 5/5 Joe G. 6 months ago on Google • 25 reviews
    The keepers talks were very good and really made the day! cafe nice cheese toasties also for lunch.

  • 5/5 Kevin D. 2 months ago on Google • 17 reviews New
    It is a small, but packed site offering excellent care to their monkeys and other animals. The staff were friendly and knowledgeable.

  • 5/5 Charlie D. 1 year ago on Google
    Wow, staff were amazing, a young lady took the time to stop with a pair of turtles to let my children sit and meet them, the whole place was beautiful and so well kept, the animals all looked happy and healthy and there was so much information around and ways to interact. Also the tea room and gift shop were good prices! Highly recommend here for everyone.
    4 people found this review helpful 👍

  • 5/5 Dan W. 1 year ago on Google
    What a wonderful place. The animals are beautiful and very well looked after. You can tell how much the staff care about the residents and providing a great visitor experience. Definitely try and visit when it opens, you might get to hear the gibbons sing, which is one of the most joyful experiences I've had!
    4 people found this review helpful 👍

  • 5/5 BX 9 months ago on Google • 13 reviews
    Had a wonderful afternoon here on Sunday with my family, the venue was clean, food in the cafe was nice, my daughter enjoyed collecting stamps on her activity booklet, we managed to catch feed time at 3pm and the talk by the staff member was great very knowledgeable. The indoor part was good and the monkeys seemed very playful and happy to say hello at the glass,we also managed to catch a reptile talk and held a snake! Nice play areas for the children and nice little gift shop.

  • 5/5 Elizabeth B. 2 years ago on Google
    Lovely place. Really reasonable entry fee, with free 7 day return. Great talks from the keepers are informative. Given a map upon arrival with all information regarding enclosure locations and the times of the talks the keepers do. Nice food, a little pricey. Indoor and outdoor seating. Has a play area for little children outside. There is a larger play area for other children located elsewhere. Small gift shop, reasonably priced, with some great gift ideas and keepsakes. Most enclosures were labeled with information plaques which were interesting and well laid out. Gave information on the species as well as the individuals themselves (names, DOB, personalities etc). The information was tailored right for both adult and child reading, with pictures and fun comparisons for sizes (e.g. the size of a chicken, weight of a bowling ball) as well as the scientific information (actual measurements/spans, full name). There is also an app you can download. Scan barcodes laid out around the park to watch and read interactive things related to the animals. This includes their sounds/calls etc. Push chair and wheel chair friendly with accessible parking and paved paths around the park.
    3 people found this review helpful 👍

  • 5/5 Jay T. 1 year ago on Google
    Monkey Haven was just brilliant. The animal enclosures are so well maintained. The whole park is clean and tidy. All the staff were friendly and helpful, from the front desk, zoo keepers to the cafe staff. It's definitely worth going along to the talks. You learn so much about the animals and their personalities. Zoo Keeper Jordan is fantastic. You can tell he really cares for the animals and has so much knowledge. Absolute value for money for all ages, especially as you can return for free within 7 days. Ignore the reviews saying there's nothing there and they went round in 20 mins!! We spent 3 hours wandering, enjoying the animals and talks. Some people just want instant and continual entertainment and can't ever entertain themselves with the wonders in front of them! Can't wait to go back on our return ticket!
    3 people found this review helpful 👍

  • 5/5 Mike D. 1 year ago on Google
    Lovely, well laid out, small animal sanctuary that has a lovely modern family atmosphere and has the animal's welfare at heart. They have a brilliant cafe where the sandwiches are made on site by the serving staff. Great day out ! Well worth the entrance fee.
    3 people found this review helpful 👍

  • 4/5 adam t. 8 months ago on Google • 11 reviews
    Enjoyed our visit to Monkey Haven, the ticket was a decent price and offers free re entry up to 7 days, which we did not use but was nice to have that option since we was only staying next door. Enjoyed looking at all the monkeys,Owls and meerkats and the talk given about the owls was well presented and informative. Probably not a whole day out as most zoo’s would Be but a morning or afternoon session easily filled the time. Had a toasted sandwich from the cafe which was tasty and reasonably priced for todays prices, Would recommend and visit again on my next visit to the isle

  • 4/5 Ginge T. 2 years ago on Google
    Great place to take the kids. Animals are given the utmost care. Many different types of primates and owls. Food good. Entry a little pricey, but as the money goes on the upkeep of the animals, its worth the cost.
    2 people found this review helpful 👍

  • 5/5 Wendy K. 1 year ago on Google
    Such a great place to visit. This is a great place to learn about animals and the dangers of thinking these animals make a good pet! They don’t ! And this is why it’s good to visit and keep places like this doing this vital work. There are monkeys galore to see and also meerkats and reptiles as well as lots of owls. Great value for money and plenty of choice in the cafe. Would highly recommend this for a family day out. Don’t take the dog as they can’t allow them in as they upset the monkeys 🙈
    2 people found this review helpful 👍

  • 5/5 Scott P. 2 years ago on Google
    Zookeeper was amazing (in picture below), very knowledgeable and welcoming, loved to hear the story of where each of them come from. Had a lovely day.
    2 people found this review helpful 👍

  • 5/5 L A. 9 months ago on Google
    Small but a lovely few hours for kids. Animals look well looked after. There is a cafe with sandwiches and cakes. Small play area for little ones too
    1 person found this review helpful 👍

  • 5/5 Maya M. 2 years ago on Google
    Really lovely place - the monkeys and the rest of the animals all look really healthy and are obviously very well cared for. I loved the descriptions of each animal's personality and the talks about the animals and their backstories were amazing and informative. Really breaks your heart some of the things these animals have been through - so glad they're getting the care and attention they deserve now!
    1 person found this review helpful 👍

  • 5/5 Stuart C. 2 years ago on Google
    Great half day trip out. Good selection of monkeys, owls and reptiles to see. Talks by the keepers are good. Really nice cafe.
    1 person found this review helpful 👍

  • 5/5 Emma B. 2 years ago on Google
    Very nice little place, amazing that majority of the animals are rescued. The first time we went we missed all the talks etc so came back the next day to catch them, they were interesting. I will bringing my daughter.
    1 person found this review helpful 👍

  • 5/5 MSB1 MSB1 (. 10 months ago on Google
    Fantastic place great friendly atmosphere with really friendly staff and keepers. Cute little to big monkeys and owls. The staff doing fantastic job big up to all the volunteers who are working tirelessly. People of all ages will love this place.
    1 person found this review helpful 👍

  • 5/5 Cara W. 1 year ago on Google
    We really enjoyed our visit here! Small but lots to see and do! We watched the Meerkat talk which was wonderful! The keepers were all very well informed and evidently cared a great deal for the animals. We would be happy to return again! Keep up the wonderful work.
    1 person found this review helpful 👍

  • 4/5 Marc F. 1 year ago on Google
    A relatively small site but the animals are well looked after and there are frequent staff presentations which keep you interested. Jordan gave all the presentations during our visit and he is very friendly, knowledgeable and obviously cares very deeply for the animals at the facility. There are 4 bird enclosures, 1 reptile/insect/arachnid enclosure, 1 meerkat enclosure and numerous enclosures for the various apes, monkeys and lemurs. They are all beautiful and wonderful to watch and so the centre is well worth a visit and to support all the excellent work they do, caring for their welfare. There are a couple of play areas with climbing frames and play equipment for little ones and a cafe with indoor and outdoor seating. There is one designated smoking area. As a tourist site there is some work to do as the toilets (male & female) had a powerful ammonia stench, which was extremely unpleasant. The service at the cafe was really poor. Even though the queue was short (3) it was 20 minutes to get a couple of coffees. The cafe staff did not seem to have any sense of urgency to serve the customers. We did not order any food, as we are only on the island for 7 days. A family ticket (2A+2C) is £44 but with gift aid is £48.40. You receive a receipt when you enter if you want to return in 7 days. You sign the reciept and this permits you to return once in the next 7 days.
    1 person found this review helpful 👍

  • 5/5 Earth & Soul K. 2 years ago on Google
    Lovely animal sanctuary that do great work rescuing their monkeys. Went specifically to see Xhabu, look for the gibbon with the wonky eyes 🥰👍 Cafe with dairy and gluten free options! Delicious cake and milkshake, two things I can rarely order - which was great. Great for kids and adults alike
    1 person found this review helpful 👍

  • 5/5 Caitlin B. 6 months ago on Google • 3 reviews
    I Love Monkey Haven! It’s such an amazing place to visit, and the care given to the animals is phenomenal. Great keeper/ monkey talks, very informative and kind staff. Made me feel welcomed and explained things thoroughly throughout the day. The fact that they care so much about the animals in the sanctuary, and you can tell how much they are emotionally attached makes this so special. Can’t fault this place, truly amazing.

  • 5/5 Nathan B. 9 months ago on Google
    Lovely Sanctuary, lots of different breeds of monkeys. Went during feeding time, and the talk by Sarah was fun and informative. They have lots of other animals to, different birds and owls. Also lizards and other reptiles. Well worth a visit to help support them, most of the animals are from the illegal pet trade

  • 5/5 Donna G. 2 years ago on Google
    An amazing day out with free return in 7 days…what more could you ask for! Staff and volunteers were knowledgeable, engaging and friendly. Our talker was LilyMay. She was amazing and engaged my 10, 8 and 5 year olds. Food … OMG amazing value for money and they catered for my daughters food allergy. Clean facilities and a well kept haven for animals who have been rescued from the pet trade giving them a loving home. A definite MUST DO AGAIN.

  • 5/5 Magdalena P. 1 year ago on Google
    Charming place, easily accessible. Full of stories about animal misfortune to their happy ending in this oasis. Very helpful staff and delicious snack served in the canteen.

  • 5/5 Toby C. 8 months ago on Google
    Charming. It may feel expensive for a family - especially compared to a larger ‘zoo’, but it’s so well maintained, and the ‘guests’ are so much fun to see, that it still feels like good value. 60-90mins is more than enough but you won’t regret it.

  • 4/5 Emma R. 11 months ago on Google
    Very good little park, lovely staff and nice and clean. Prices were a bit expensive but I imagine that's due to needing to cover costs of food, vet bills etc so I don't mind. Kookaburra needs a bigger cage I think, looked a bit stressed.

  • 5/5 Brenda W. 1 year ago on Google
    I enjoyed this, mainly because there were regular talks about the different monkeys and owls and why they were rescued. Entrance price could be seen as a little expensive, but I appreciate that the money is needed for the animals and to upgrade their living area. A massive new enclosure is being built at the moment. The entrance ticket is valid for repeat visits up to a week.

  • 5/5 Ruben S. 1 year ago on Google
    A great place to spend time with your family. Perfect if you have kids as there is a big playground for them. They do sell ice cream and fresh drinks, there is a souvenir shop, staff is friendly and most importantly... It's not only monkeys! You can also see wild birds like owls, beautiful fish, lizards and spiders!

  • 5/5 Garf 2 years ago on Google
    It's not massive but we got there at 10am and left at 3pm. We meandered back and forth from the moneys to the owls and reptiles a few times. Activity sheets for the kids to do and run amok with, decent cafe, and excellent talks with keepers who seem to genuinely love their jobs. At the end of our week on the Isle of Wight we all agreed Monkey Haven was our favourite place, closely followed by Carisbrooke Castle. Definitely recommend this.

  • 5/5 Martìn L. 9 months ago on Google • 1 review
    A wonderful sanctuary for all the animals that they have here. The enclosures, surroundings, reception staff, and the keepers are all first class. If possible, it is well worth arriving early to hear the singing Lar Gibbons. The Keepers deliver informative and entertaining talks. Their commitment and enthusiasm for what they do really makes for a great day out. We spent a whole day here and as they say, time flies when you are having fun! The atmosphere is very relaxed and it is lovely to know that the welfare of the animals comes first.
    5 people found this review helpful 👍


Call +44 1983 530885 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom

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