I was referred to Kate at the Sandstone Dental Practice for specialist treatment through a recommendation from my dentist. Kate puts you completely at ease, explaining the procedure and you know instantly you are completely in safe and professional hands. The treatment was lengthy but I felt very relaxed throughout, in fact, so at ease that I was starting to fall asleep. I even looked forward to the second visit to complete the treatment – not something I would have ever expected from visiting a dentist. I cannot recommend Kate and her team highly enough.

I recently booked in for root canal treatment at the Heswall practice with Kate. On the day of my appointment, I was very nervous- but Kate soon put me at ease and reassured me. She also did everything she could to ensure I was kept both as informed, and relaxed as possible throughout the procedure. I wouldn’t hesitate to recommend Kate to any of my friends and family.

Highly recommend. I was referred to Robbie Williams for a consultation regarding an implant. Although rather apprehensive I was immediately put at ease by everyone through their friendly, caring and professional approach. Every aspect of my treatments were explained clearly to me in a relaxed and detailed way with quality of care and support second to none. Robbie is truly an expert in his field and the dental staff in theirs. When you read their website, what it says is what you can be assured to receive. Many, many thanks to you all.

This is an incredible practice with a brilliant team, and if you've read any of my other reviews you will know I am extremely picky. Having not seen a dentist for years, and with significant tooth decay, I am a nightmare patient - dentist-phobic, strong gag reflex and I have chronic illnesses. Despite all of this, the quality of care I have received has been consistently high from each and every member of the team. If you are someone who is nervous of dentistry, you will appreciate the following things: this is (as is clear on the website) a highly professional team with a great deal of in-house expertise in cutting edge treatments. This means that they are more than capable of managing nightmare mouths (which mine is...), which makes you feel as though you are in safe hands. The combination of skill and compassion/willingness to work around the needs of nervous patients is, in my experience, rare. I have EDS and POTS, both rare diseases that impact what injections/treatments I can have, but the dental team had read up on the latest research and had significant expertise; they were able to talk through treatment options, giving me choices I felt I could manage. The hygienist I saw was fantastic, she worked on stabilising the decay in my mouth and getting me a much better routine at home. The other thing I'm very grateful for is the skill of the dental nurses - it's not easy to work in someone's mouth if they have a strong gag response, and it makes a real difference to have people who care a great deal about placing instruments so that their patients are able to relax and aren't triggered. Finally, receptionists who are prepared to go the extra mile to find appointments and in particular to juggle round emergencies are like gold-dust, and I have really appreciated their patience and persistence in finding a schedule for all my appointments. I would strongly recommend this practice to anyone, but those with dentist-phobia and/or complex needs are certain to get real value.

Had a great experience with Kate having root canal treatment. She was very reassuring, knowledgeable and I felt at ease the whole time! The procedure went perfect and I’m really happy with the outcome. Would highly recommend Sandstone Dental practice to anyone.

I love my dentist so much & I honestly didn’t think I would ever say that! I have had horrid experiences in the past which led me to create a fear around the dentist but Sandstone has been so lovely to me over the years it’s helped me conquer my fears! I recently completed my implant surgery with Dr Robbie Williams & he was just incredible! I love being treated by Robbie as he always makes sure you feel so comfortable & safe when being treated. I can’t thank him enough for giving me my smile back. Thank you to him & the sandstone team! X

My wife had major problems with her front teeth. Her dentist referred her to Sandstone. Under the remarkable care of Fadi and Robbie the extensive treatment of implants, bone grafts and everything else was performed. Although the treatment took a long time, everything turned out marvelously. The whole team were fabulous and she couldn't be happier with the end result.

Root Canal - I was extremely nervous, for my appointment today, but I didn’t need to be, I felt I was looked after, from the moment I arrived. Kate and Jan, we’re fantastic, reassured me throughout my treatment always explaining, to me what was going on. So a massive Thank you to the pair of you.

Had to attend for an emergency appointment and saw Kate after having an extraction at their sister Practice Sunlight Dental. As a nervous patient I was so please to be treated with the upmost respect, empathy & care. Kate was gentle and very understanding. I had unfortunately got an infection in the extraction site but Kate treated it and sorted me out with some Anti-biotics and I immediately felt relieved and also the pain had eased considerably. Thank you Kate.

A few weeks ago, I had a supernumeray tooth removed at Sandstone Dental. Dr. Robbie was brilliant. He was calm and informative with his wealth of knowledge and expertise. I had the tooth removed with LA, and the whole process was pain-free. Not to mention the fantastic after care, the practice were there to answer any queries or concerns, and they checked in through phone call a day after the procedure. The healing process was quick and pain-free after the first day. I can't thank Dr. Robbie enough for the positive experience I received. Thank you!