Rent north east managed my flat for almost 7 years and I cannot fault the service in that time. Day to day I was confident the tenant was being looked after, repairs sorted swiftly and at reasonable cost and generally things were very hands off for me which was great. A superb management team, thanks all. I therefore trusted Jack and his team when it came to selling the property. It wasn't the easiest of sales but Jack mediated tough situations between parties professionally and I'm delighted to say the flat has now been sold. I would highly recommend this team for property management and sales.

I have been dealing with a lot of letting agents recently and by far Rent North East is honestly the best. These people do not waste your time and get the work done ✔️. I requested an online viewing and I got it, then when I showed my interest in renting the property they made all the steps clear and finished the process in few days. I can confidently recommend them to everyone. Special thanks to Jack. Cheers

A friendly, professional, and thorough company. Always on hand to answer any questions or help with any issues as a tenant. Highly recommended!

EDIT: I need to provide a robust response to some of the issues raised in the reply to this review: Firstly, such UK property owner guarantor- only requirements are clearly discriminatory, and have been condemned as such by The Tory Government and Shelter, the UK's leading housing charity. They are in fact due to be specifically banned by law in the upcoming Renter's Reform Bill announced in the King's Speech. Every major authority agrees this practice is unacceptable. The owner keeps talking about "evidence", as if only a signed confession will show his policy is discriminatory. The fact is, if you willingly choose to engage in a practice that The Government, Shelter, and academics all agree is discriminatory, then you have decided to discriminate, no matter what excuses you might make. Secondly, I notice that RNE have not provided a nondiscriminatory reason for such a policy. Frankly, this is because they can't provide such a reason. Thirdly, Given that I called and told them we didn't meet their discriminatory criteria before we even submitted the credit check documents, and they told us to do the check anyway, any loss is their fault. And since they had us pull our own credit file, the credit check cost them nothing, making their claim untrue. Lastly, this requirement is absolutely makes RNE an outlier. If it was widely accepted, it wouldn't be in the process of getting banned, now would it? If you don't have connections to wealthy British land owners, look elsewhere. You aren't welcome. My partner and I applied for a property with this company. Admittedly, we read the form somewhat quickly and missed one of the terms, which is that they only accept rent guarantees from people who own land in the UK and have double the average annual income (£45k). They won't accept gurantor companies, and you need a gurantor no matter how much money you earn or how good your credit is. I've since confirmed with an experienced local Estate agent that this requirement is unheard of. They wanted this even though we earn £70k for a £675 flat and have never missed a rent payment in four years of UK renting. Needless to say, this is a bizarre clause and as such we weren't looking for it. If they are just concerned about making sure they get their rent, then an institution with millions of pounds behind it that nearly every other landlord accepts would certainly be satisfactory. Requiring prospective tenants specifically and only to have an third individual cosign who owns a UK home and earns double the average UK individual income is unusual, and is narrowly tailored to select for a certain type of person. It's a criterion that few non British people or kids of working class parents would meet. Everyone who doesn't have wealthy or middle class British parents (or extremely generous rich mates) to cosign for them has to pay all the rent upfront. Obviously that discourages most non British people from even applying. Even if they do apply, requiring huge sums of money upfront when there are widely accepted alternatives available is disparate treatment with no rational basis. Having grown up in the South of the USA, where such covert "grandfather clauses" and "redlining" remain common, it disgusts me. Fortunately, it doesn't matter what the owner thinks, because the Parliament is passing a bill that will ban this discriminatory practice. There is no excuse for engaging in this widely condemned practice.

Jack and his team are the best property managers we have worked with. He always goes above and beyond. Rent NE is always proactive, responsive, and take initiative. You can truly trust them to do a great job. It is the only property where we don’t need to worry about the management company. I wish they could manage our other properties in other areas of the country. I highly recommend all landlords in the area to work with them!

Jack and team are absolutely on it with communication. Any issues or queries are sorted ASAP!

Rent North East made my settling down in the UK easy and this is amazing. Keep on doing the good works.

Another great experience with Jack and Rent Northeast. Property purchased on Friday, RNE listed it on Zoopla on Sunday, hosted viewings on Monday and had found me a tenant by Tuesday. Much better than Craig David. All done during the holiday period too. Thanks as ever, Jack and team.

I just had a worst experience from ANOTHER letting agent (unresponsive and poor maintenance works). I decided to look for another letting agent that are professional. I chanced upon Rent North East and after reading all the positive reviews from other landlords and tenants and Jack is so responsive in answering my queries, I decided to entrust my property to RNE. The service from Jack and his team is beyond my expectations. Although, the previous letting agent has did a bad job for the maintenance, Jack is very professional and help me to fix it and found a new tenant. Thanks Jack.

Rent North East have been amazing in the search for our first home together; their communication was excellent, they have been super helpful, friendly and patient throughout the whole process, Jack is absolutely fantastic we cannot recommend him enough!

Very helpful & great communication through applying to rent a flat & any questions I had since moving in. Made the process very easy

RNE is the best! They are a great person and a great agent. made sure everything stayed on track with a very tight timeline. We will definitely be working with him again in the future. All the issues I have encountered in the house are quickly resolved.

Process from viewing up until I received my keys was quick which I really appreciated as I need a home urgently. RNE have proven to be top tier property managers, attending to our concerns promptly and creating a wonderful community amongst the tenants.

I found a property to rent through Rent NE and following my interest I had a video viewing of the property, I decided to proceed and began the process with Jack at Rent NE. From start to finish the process was clear, straightforward and communication was excellent. The property was handed over in excellent condition, with no fuss and no issues, the house was deep cleaned ready to move in. I'd highly recommend Rent NE as an agent to find a property, particularly of high quality.