Was cycling from London to Brighton when 30km in I had chain issues and luckily was close to Balfe’s who were so nice and helpful and fixed my bike right away. Would highly recommend them

Grest service from both Carl and Jack today. Very friendly and approachable. Sorted my child's bike out so it was safe to use and because they weren't busy were able to carry out the work there and then. Great bike shop and will definitely be back for any future bike work or purchases.

Bought a brand new bike and stupidly installed the pedals the wrong way and stripped the crank. Made a phone call to Balfe Reigate who told me to pop down and they would sort it out! They sorted the issue very quickly and did a quick check over the bike and identified some problems. They sorted it there and then. Very happy with the service I received and look forward when I need to go back. Staff were very kind and helpful, highly recommend!

Great experience, they sort puncture of my bike instantly. Very helpful and polite staff. Highly recommend!

Great service from Carl sorting out the horribly creaking bottom bracket on my Look bike. Not a squeak on the 200km test ride this week, and wonderful that I no longer have to apologise to pedestrians, horse riders and fellow cyclists for the noise it's making. Richard and Andy have been super helpful too - many thanks to Balfe's Bikes Reigate.

Thanks to Andy and the team at Balfe’s Reigate for setting up my awesome new Tarmac SL8. Great job.

A recent visit to Balfe's Reigate with my ebike has confirmed their excellent service. I had anticipated leaving the bike there, but it turned out my diagnosis was wrong. Carl fixed the head bearing quickly, then adjusted the rear wheel bearing in no time. Just excellent .

Had issues with my sons BMX brakes & needed a non-standard cable. Looked everywhere with no luck. Went to Balfes in Reigate, told the guys what I needed & they had the right cable! Wish i had of gone there to begin with. Carl, Tom & Dave were really helpful & i'm not going anywhere else from now on. 10/10 for customer services. Thanks Guys!