J&S Accessories Ltd - New Malden image

J&S Accessories Ltd - New Malden

Motorcycle shop

Chain retailer selling a variety of motorcycle clothing & accessories for men & women. People often mention helpful, store, staff, experience,


Address

116 Burlington Rd, New Malden KT3 4NS, United Kingdom

Website

jsaccessories.co.uk

Contact

+44 20 8949 5731

Rating on Google Maps

4.70 (455 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 5:30 pm
  • Sunday: 10:30 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: helpful (10) store (8) staff (7) experience (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 mark b. 4 months ago on Google
    What a great experience, from the help over the phone to the service received in store. Friendly and knowledgeable staff, very helpful and courteous throughout my visit. Big thanks to Rob who looked after me, nothing was too much trouble, honest and professional. I wouldn’t want to go anywhere else and would recommend 100%
    1 person found this review helpful 👍

  • 5/5 zain ali tahir q. 5 months ago on Google
    Had a very good experience in shop , lot of different brands and good to choose from .Rob is a fantastic person , listened to my request and guided me to the right product .Will be my go to store now . All the staff members were kind and helpful . Highly recommend.
    1 person found this review helpful 👍

  • 5/5 Edward D. 5 months ago on Google
    I am vegan and therefore was looking to purchase equipment without leather. The guys in store helped me by researching various products online. This process took far longer than a usual sale would have taken, but they were friendly and cheerful throughout. Truly excellent customer service. I will buy all my equipment from here going forward!
    1 person found this review helpful 👍

  • 5/5 James C. 5 months ago on Google
    I have shopped at J&S for over 10 years and never had a bad experience. Great staff and a massive range of clothing, helmets and equipment to suit any biking needs. Went in today to get the works and ended up spending over 2 hours browsing for what I needed. Staff were very kind and super knowledgeable. Robert especially when helping me choose a helmet, he asked what I was after and my budget and his recommendations showed he listened to what i wanted. I will continue to shop here and can wholeheartedly recommend to anyone in need of anything motorcycle related ! Also thanks to the guy on the top floor who took down my details to order a jacket from the warehouse, didn't get his name but he was also very kind and helpful.
    1 person found this review helpful 👍

  • 5/5 Dark R. 7 months ago on Google
    Great staff, very helpful and great advice. I'm terrible with names but the guy with glasses was a star and very helpful. Great store and lots of choice to get.
    1 person found this review helpful 👍

  • 5/5 Tony K. 9 months ago on Google
    Spent several hours in the store as I had a lot of riding gear to buy, the full A-Z. The assistant (Altan?) was very knowledgeable, helpful, and patient, and no-pressure sales approach which made me more relaxed. He genuinely helped find the better products and took his time going through racks upon racks of clothing upstairs. I also tried on so many lids before settling for the right one for me. They have a very wide selection of products to cater for every budget. The assistant was very patient and his advice was invaluable, he really knew the products well. The prices are no different to buying online and the experience you'll get in store can't be matched with online shopping. I highly recommend this store and I will definitely be back for more gear from them. 10/10 well done guys for great helpful service and effort.
    1 person found this review helpful 👍

  • 5/5 Ben S. 4 months ago on Google
    I have been into J&S many times over the year and staff have always been friendly and helpful with whatever I have needed they're also extremely knowledgeable especially Jay who has recommended many products I have bought
    1 person found this review helpful 👍

  • 5/5 Shai M. 3 months ago on Google New
    We were looking for a helmet and jacket for our 8 year old. Extremely knowledgeable helpful staff, managed to have a positive experience for our kid. Got everything we needed at an affordable price point.
    1 person found this review helpful 👍

  • 5/5 Dan B. 4 months ago on Google
    Fantastic service from Jay. Proper knows his stuff on bikes and speaks from a lot of experience. Great lad to talk to and guiding me on what's best for me as a brand new rider. Will definitely be returning next month to buy the gear for my CBT! Very pleased
    1 person found this review helpful 👍

  • 5/5 Tuncer Y. 5 months ago on Google
    Enis and Jay were very helpful in helping me choose the perfect winter jacket. Massive selection of clothing and accessories, very impressive. Friendly and welcoming staff, will definitely visit again.
    1 person found this review helpful 👍

  • 1/5 Anthony “Crazy AnTz motorcycle” J. 5 months ago on Google
    Very very high prices no deal on helmet if you are larger than a small. The customer service is a bit laid back at first and then when they warm up to you try to sell you any old Helmet by recommending any brands they have in store within your prices range. If you are looking for a great helmet and your budget is above £400 you are in the right place if not your in for a shock 😲


Call +44 20 8949 5731 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

Trends



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