5/5 ROWENA D. 6 months ago on Google
Aurora
have
a
customer
satisfaction
focused
brand
promise
and
they
truly
live
up
to
it.
I
joined
Aurora
last
year
and
have
had
nothing
but
amazing
service
from
the
Devizes
and
Chippenham
practices.
After
being
an
NHS
patient
for
many
years,
it
was
finally
time
to
find
a
new
dentist
after
moving
out
of
catchment.
I
really
liked
how
Aurora's
brand
was
presented,
how
easy
it
was
for
a
new
customer
to
register
and
book
online.
Plus
they
have
several
practices
which
would
be
useful
if
I
moved
within
Wiltshire.
It
was
a
bit
of
an
overhaul
when
it
came
to
the
hygienist
work
as
it
had
been
a
fair
while,
plus
my
NHS
guys
were
not
very
vigilant
nor
helped
guide.
After
this
I
then
signed
up
a
member
for
regular
ongoing
appointments.
All
my
appointments
felt
relaxed,
like
you
weren’t
being
rushed
out
of
the
chair
for
the
next
patient
and
no
shaming
when
it
came
to
relearning
how
to
manage
my
oral
health.
Once
my
gums
were
back
in
good
nick,
it
was
time
to
work
out
a
solution
to
fix
my
two
front
teeth
which
had
long-standing
markings
on
them.
There
was
a
new
chemical
treatment
which
we
thought
might
do
the
job
to
level
out
the
colour
but
unfortunately
due
to
the
deep
rooted
nature
of
the
stains,
it
left
me
with
no
markings
but
darker
base
colour
as
my
stains
were
actually
the
whiter
bits.
This
resulted
in
the
teeth
looking
more
out
of
place
than
before
and
after
speaking
to
the
very
lovely
managers
on
the
team,
they
recommended
Dr
Carl
had
a
look
to
make
some
recommendations.
After
some
great
mock-ups,
we
went
with
composite
veneers
and
I’ve
never
looked
back.
I’m
going
to
invest
in
the
two
veneers
either
side
which
will
leave
me
with
a
smile
better
than
I
could
have
ever
imagined!
I’m
truly
very
grateful
to
the
team
who
helped
me
get
the
finished
result
I
was
hoping
for,
Dr
Carl,
Sam,
Charlotte,
the
nurses
and
the
reception
team.
They
have
all
been
such
a
friendly,
fantastic
team
and
have
been
very
patient
with
me.
