Popped in earlier today. First time ever. One member of staff was present. An older guy. He wasn't very friendly and came across as an angry man. Perhaps items were misplaced. I don't know. But he removed a number of pieces of wood from where they were stacked and was quite aggressive as he threw them over to where I was standing. No apologies or excuse me. He was very off putting. Don't think I'll go back there again.

I was frantically trying to get a replacement part or new sander to complete a DIY project. Failed online via many sites , so resorted to the old fashioned phonecall. Called my local Wickes and a very helpful lady checked their system and confirmed that they had them in stock but not on display but to ask at the desk and someone would get it from stock. I called in-store and was lucky to get the same cheery lady who again checked her system to show me the item to confirm it met with my requirements. It was exactly correct and she then ran, yes ran upstairs to the stockroom. On her return she explained that she couldn't locate it so enlisted another member of staff to assist , a few minutes later she was back with exactly what I required. Excellent customer service, one very happy customer. Thanks

If I could leave no stars i would, Click and collected an item at the Perth store. Made the 48 mile round trip to collect the item to get there and they picked the wrong item. After 20-30 minutes trying to find the right item I get a lame excuse. 'sorry but the item was reduced and put at the front of the store and it must of not been scanned'. No reimbursement for fuel and the waste of my whole morning.

Buying materials for a campervan conversion so back and fore to here quite a bit. Good range of materials and both sheet and planed timber is all in good condition. Prices are competitive. The measures they have in place for social distancing are excellent ... Limited number in shop at any one time, clearly marked one way system and patient helpful staff. Good job Wickes in Perth👍

Needed screws. Got screws, left the store.

Went to go and get a quote for a kitchen and then popped to get a ladder. After we got back we found out the ladder was too small and we had taken it out of the plastic wrapping it had. We asked the head office and they said its up totter store to take it back and after we spoke to them they refused to take it back. It was completely covered in plastic which did not help as we needed to try it but were refused to get it taken back! How can we see it fully if they don't let us try and its cover in PLASTIC. £40 it cost we will not be going back and defiantly not taking them up on the kitchens we were looking at! Utter waste of money will never return!

This place looks absolutely horrendous compared to the new buildings it’s surrounded with. To make it even worse, they have these mega bright spotlights turned on every single night, which are turned into upright positions instead of pointing down like they should. They are blinding every single driver which creates a dangerous situation for everyone.

Extremely good buying a tonne of topsoil for garden makeover. We loaded it on a borrowed flatbed truck and the staff were very efficient. Nice polite staff.