1/5 Jon Cass #. 3 months ago on Google New
Ordered
a
mattress
on
26th
November
2023
Guaranteed
normally
within
14
days
.
Was
booked
for
Saturday
16th
December,
Friday
15th
got
my
text
with
delivery
time
.
.
Saturday
16th
we
get
a
text
message.
We're
sorry
your
Argos
Ltd
order
has
not
reached
your
depot
in
time
for
delivery.
We'll
call
you
within
48
hours
to
rebook.
We
received
this
text
on
the
Monday
and
Wednesday.
That
night
we
received
the
text
to
re-
book
.
To
set
up
a
date
for
your
sparkly
new
Argos
Ltd
items
to
be
delivered.
So
booked
it
for
Saturday
23rd
December
2023.
I
got
a
phone
call
from
Panther
there
delivery
company
for
Argos
to
admit
it
did
arrive
and
it
had
been
lost
in
the
warehouse.
As
it
was
now
Christmas
they
needed
to
re
order
a
mattress
and
I
would
need
to
book
another
delivery
day
in
January,
which
I
booked
Saturday
13th
which
was
the
earliest
weekend
I
could
book.
But
then
I
received
a
phone
call
on
Monday
the
8th
January
to
say
they
don't
deliver
to
my
postcode
on
Saturdays!!!!
Absolute
joke
as
I
had
already
booked
up
on
line
for
this
mattress
3
times
and
they
had
lost
it.
So
no
weekend
delivery
now
and
only
week
day
free
for
us
was
Friday
19th
January
2024.
And
waiting
and
waiting
for
a
delivery
slot
so
I
can
make
sure
we
have
a
family
member
ready
a
waiting
to
finally
take
delivery,
only
to
receive
the
text
message
at
9.30pm
at
night.
Fingers
crossed
now
it
gets
delivered
in
the
morning
as
promised.
Originally
Panther
said
we
would
receive
an
email
the
next
day
to
sort.
As
yet
not
one
single
email
or
phone
call
to
apologise.
It's
been
a
nightmare
as
out
new
bed
arrived
from
Argos
on
the
18th
of
December
and
it's
been
sat
taking
up
valuable
space
as
we
can't
build
it
as
no
mattress
for
it
.
I
want
an
apology,
some
compensation
for
all
the
hassle,
time
wasteted,
and
lies
from
panther
that
it
was
lost
by
them
.
Or
probably
stollen
conveniently
just
in
time
for
Christmas.
It
would
be
appreciated
if
Argos
do
contact
me,
to
resolve
this.
