5/5 Paul S. 1 year ago on Google • 5 reviews
Farrakh
Waheed
:
With
reference
to
Care
Dental,
I
would
like
to
mention
that
the
dentists
[Prashant]
and
{VIRDEE},
every
single
staff
and
the
whole
service
package
has
been
excellent
and
consistent
through
out.
We
complain
about
every
minor
faults
and
errors
but
always
miss
out
to
acknowledge
the
bigger
picture
that
goes
on
behind
with
everyone’s
individual
input
that
contribute
to
a
team
effort
delivering
such
excellent
service
like
Dental
Care,
that
consistently
executes
such
high
standard
services
to
their
patients.
However
today
I
am
here
to
acknowledge
Care
Dental’s
Receptionist
“Farrakh
Waheed”
who
consistently
keeps
delivering
excellent
Customer
Services
skills.
That
place
“Care
Dental”
is
a
super
busy
outfit,
there
is
various
patients
coming
in
with
various
dental
issues,
some
registered
and
some
not
registered
with
Care
Dental,
Postman
and
other
delivery
agents
coming
and
delivering
packages,
more
than
one
telephone
ringing
constantly,
along
constant
liaison
with
dentist
and
nurses
simultaneously.
Daily
in
an
out
all
this
is
being
dealt
by
the
one
and
only
Farrakh
Waheed
on
her
own.
She
consistently
executes
all
those
duties
pitch
perfectly
proactively
and
with
upmost
professionalism.
She
is
always
caring,
passionate,
smiling
,
friendly
but
not
over
friendly
and
always
on
the
ball,
no
matter
how
much
is
going
on
at
the
background,
she
is
always
positive,
calm
and
collective,
who
always
pays
complete
attention
to
details,
Prioritises
her
work
with
patients
waiting
,
the
phone
calls
on
hold
and
the
dentists
and
the
nurses
constantly
liaising
with
her
all
at
the
same
time.
She
is
the
best
example
of
a
multi
tasker.
I
have
never
ever
seen
her
to
loose
the
plot,
as
her
job,
is
a
job
which
is
very
pressurising,
a
very
demanding
and
a
very
stressful
one.
She
always
maintains
her
cool,
her
balance,
her
dignity
and
has
a
positive
aura
that
she
emits
out
of
her
at
all
times.
She
is
a
genuine
good
human
being
and
hence
all
the
above
skills
come
naturally
to
her.
She
is
very
knowledgeable
and
knows
her
job,
the
products
and
the
services
at
the
back
of
her
hand,
which
makes
her
very
confident
and
easy
to
communicate
with.
She
has
excellent
communication
skills
and
this
is
primarily
because
she
is
a
damn
good
listener,
pays
attention
to
ever
detail.
Very
focussed
,
very
proactive,
able
to
cope
with
pressure
and
constantly
prioritising
as
most
of
the
time
she
is
on
her
own
and
works
as
an
individual
but
also
switches
to
be
an
excellent
team
worker
whenever
required.
She
genuinely
cares
for
people
and
hence
she
constantly
delivers
the
best
“Duty
Of
Care”
without
even
thinking
about
it,
as
it
comes
natural
to
her.
However
she
also
knows
when
to
be
stern,
be
rigid
and
be
assertive
when
the
job
demands
her
to
be.
So
people
can’t
play
her
as
she
won’t
allow
that
and
will
say
NO
when
she
has
to.
I
have
silently
watched
her
and
her
executions
a
few
times
and
today
I
had
to
ask
her
for
her
name
as
I
did
want
to
put
this
on
an
email
so
that
she
gets
the
acknowledgment
that
she
rightfully
deserves.
I
hope
you
could
pass
this
on
to
“Farrakh
Waheed”.
I
will
very
soon,
try
to
put
this
on
Google
and
other
social
media
platforms
as
you
all
need
to
be
recognised.
I
am
glad
I
could
do
this
as
it
was
my
duty
to
do
so.
Bestest
regards
to
all
Paul
Sengupta
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