The whole company has a bad culture. Sales team is lovely but they push you to buy the "last available properties" when there are still better options to be sold but not in their time line just yet. They say it is selling fast and it is not. After buying the property, the after sales team makes little to no effort to help you solve the problems in the flat. And there will be problems. When we did the viewing we specifically asked the sales team about sound proofing of the flats and they ensured us it was great. They lied. We have been experiencing noise nuisance and Fairview refuses to solve the problem and tried to blame the residents creating a bad atmosphere between neighbours. If you are thinking about buying with them, think twice because what they offer is different to what they deliver.

I booked to see a property and was told that I could send a a email offer, which had been accepted, and within 2 days after all the documentation was approved and ready to sign, I was told they allocated the purchase to someone else... Really disappointing and unreliable state agency to deal with.

As we were first time buyers and didn't have much information about everything Suzy helped us alot in making us understand and helping us throughout the whole process with lot of patience. I don't remember the names of the other members of staff but they all were doing a fantastic job and everytime we visited their office they welcomed us in such a way which made us feel welcomed offering us drinks and having a small chat with us. A big thank you to the whole team for the amazing customer service given to us and for everyone who helped us to buy our new apartment. Suzy you are a ⭐️

I’ve had a really great experience as a first time buyer - it was tough making a decision on what property will be best for me, but Herbert at Fairview New Hayes was so helpful, supportive and always responsive to any of my queries. I couldn’t be happier and I’m a step closer being a home owner! Thank you all!

Amazing support provided for new flat, Herbert & Elizabeth made sure I was very comfortable with the overall process and provided great insights about the area as well. I highly recommend them for their services. Thank you guys. 😊

We were looked after Herbert. He was very informative! Very transparent from get go. Gave us all the advice we needed. He was also very hospitable and without a doubt had a good sense of humour to put us first time buyers at ease. Highly recommend Herbert.

The sales team was brilliant and quite helpful but the head office team can be improved

Herbert was absolutely brilliant, he offered to stay past his working time to show the place for sale. He provided very detailed information and answered all questions. He was very professional and helpful. I would definitely recommend him and hope he will get recognised for his hard work.

Herbert was excellent in helping us towards buying our first home. He gave us all the information we needed, great service and humour. 100% recommend.

10/10. Great experience. Herbert and Shreeka have been amazing at every stage of the process. I would highly recommend Fairview homes to everyone and first buyers like me. Thank you.