1/5 James M. 1 year ago on Google • 28 reviews
I
ordered
online
but
have
never
received
my
order.
I
sent
an
email
to
ask
about
the
order
after
a
week.
Someone
called
me
and
said
it
had
been
sent
earlier
in
the
week
but
that
they
would
send
out
another
order
using
what
he
called
"24
hour
royal
mail".
That
second
order
did
not
arrive
either.
I
have
since
been
told
that
if
I
want
a
refund
I
need
to
return
the
coffee
which
I
have
never
received.
I
am
at
a
loss
now.
They
have
taken
payment
but
I
have
no
coffee.
There
are
warning
signs
I
have
noticed
since
this
happened.
Their
website
has
links
to
social
media
but
they
dont
work.
Their
website
boast
of
good
customer
reviews
on
a
site
called
cusrev
and
shows
a
glowing
5
star
review.
But
here
is
the
catch,
I
am
unable
to
post
a
review.
It
looks
like
cusrev
reviews
are
posted
by
the
company
not
the
customers.
---
Reply
to
company
That
phone
call
wasnt
yesterday
it
was
Thursday.
I
paid
for
tracking
on
my
orders
so
you
are
able
to
see
neither
package
you
say
you
have
sent
has
been
delivered.