I highly recommend Abdul at Furniture Village at Fosse Park. He was very knowledge about the products and helped us choose the best sofa and dinning set for our home. He was very patient, attentive and friendly throughout the process. He listened to our concerns and views and advises us about their products types and sizes. He spent over an hour with us and never lost his interest or professionalism. Abdul is truly an asset to Furniture Village and we are very happy with the service. Thank you Abdul!! 😊

Nice and flashy showroom. Everything is good till you face an issue with your product. Moment anything goes wrong, they/their so called industry expert will say that it's not manufacturing fault and hence not covered in their so call 20 years guarantee. We got our sofa after wait of almost 9-10 weeks and the fabric slacked and we sink in during the first week itself. We showed the pics to showroom and they said to write to customer care. Customer care told us to wait for 2-3 weeks for sofa to settle but nothing changed during that period too. Then came the industry expert to review it. He admitted to me that there are issues with sofa and agreed to slackness and sink in but when I got the response from furniture village, they said it's not manufacturing defect as per report and hence not covered under guarantee so they won't do anything My query that if it's not manufacturing defect then please advise me reason of the issue or poor quality , is still unanswered. They have now asked me to hire an industry expert and get it reviewed and if they say it's manufacturing defect then they will review.. Strange that they are not able to take ownership of the defect and finding ways to escape. So be careful before buying or at least have your industry expect ready.

Fantastic customer service with a great price to match. Manish was super helpful and genuine with all the information and advice that he provided. Listened to us to find out and show us exactly which sofa we would love! Definitely would recommend Furniture Village as a place to buy from based on his service, the price, and the quality!

Manish Rajguru provided excellent service. Not only did he offer good insights into the mattresses we were considering, he was careful to give us plenty of time to test and think about the purchase. Many thanks, Manish - appreciate the service.

Adnan Ali was super helpful and efficient. He helped put my boyfriend's sofa in his car. He was really helpful explaining the insurance and just all the various products. The store also has really nice oatmeal cookies and tea.

Mannish Rajguru served us today in the Leicester store. He was polite, knowledgeable and extremely helpful. Helping us to match colours, fabrics and sizes. In our opinion he is an asset to the store.

Abdul the salesperson was really helpful. He put us at our ease listened to what was important to us and showed us the options best for us not the most expensive. No pressure at all and very personable. Good range of products and Abdul showed good knowledge.

We travelled all the way from London to visit furniture village in Fosse Park to see a good looking young man Abdul who had been recommended to us from a family friend. We were delighted with the service he has provided and will continue to recommend him. From the start to the end he made it stress free and a pleasant experience. Props to you Abdul and the rest of the team, hope to see you again and hope you carry on smashing it dude!

I had a great a great customer service experience today - thank you Latha. We were purchasing a dining table and 8 set of chairs and she took the time and attention needed to work around our budget and help us find the right option for us. We were very happy customers!

Had the greatest experience here. Shak was ever so helpful and helped me out in picking the best things for me. My whole family has has been served by him and left with great satisfaction. So happy with my purchase :)