Having rented through several lettings agents, I can confidently say the team at Glasshouse Properties are of the highest order by far, second to none. The team excels in transparency, communication, customer service and knowledge of the properties they sell. From booking my viewing appointment, through to the application process, to dealing with maintenance requests, the team has been quick, dependable and understanding. An example of excellent tenant care that stands out in my mind is when I was unable to enter the property due to a jammed door, someone from Glasshouse was there in literal minutes to help and get me out of the cold. It is refreshing to see such a uniquely dedicated team of letting agents.

I visited Glasshouse on a whim, I was due to rent a place in Liverpool and just wanted some advice. They had no stake in the game and yet Joe, who was actually on his day off, sat me down and vigorously interrogated the letting agency I was using in Liverpool with the tenacity of a financial detective investigating Al Capone. After checking everything from their Company House holdings to the profiles of people who left reviews, all the way to the type of money holders used, it's evidently clear that every person working there possesses a fantastic work ethic and in depth knowledge of the real estate profession, and I would whole heartedly recommend them to anyone seeking property within their domain. I hope the chocolates and flowers were an ample payment for their time, and was by no way influenced by the fact I left my jacket there.. Thanks again and I will be recommending yourselves far and wide.

From the outset Glasshouse have been the most professional service we had ever encountered. The quality of information they got from us to aid in writing the brochure, to the way they took images and displayed them to get the best and most interest. Being agile to the changing market conditions and respectful of all stakeholders opinions. They sold 3 properties for us in a challenging market with fantastic communication throughout. I cannot rate them highly enough !

Glasshouse provided us with exceptional service throughout the whole process. They listened to us about how we wanted to approach selling our property and provided us with expert advice resulting in a prompt and efficient sale result.

This is our fourth time of using Glasshouse's services, we were not disappointed. They are courteous, open and attentive taking time to listen to our needs. The whole team worked cohesively from initial contact and marketing through to completion. More than happy to recommend; thank you Glasshouse Properties

Review for GlassHouse properties Hereford branch. Joe is the best estate agent we have ever worked with for selling our property. His abilities, professionalism, and knowledge are outstanding and his energy is endless. We also had dealings with James who we also found excellent to work with. Other people in the office were also very helpful, friendly and came back to your queries straight away. Our photos were amazing. An all round 5* estate agency. We would not hesitate to recommend or work with them again.

We would like to thank Glasshouse properties for their excellent service throughout the sale of our parents property. Matt, our agent, was approachable, thorough and always available with good advice and assistance. We have great confidence in recommending them to anyone looking to buy or sell a property and will definitely use them again in the future.

Excellent service, friendly and professional. Maintained regular contact throughout and were always happy to take calls and provide updates. We have had several interactions with estate agencies in recent years and Glasshouse Properties exceeded our expectations. Would highly recommend.

Excellent service provided for selling our house, from start to finish. Always prompt on responses, and helpful with queries and fantastic advice. Pictures of our house were first class when selling. The whole team have a ‘team approach’ and are very customer focused. Would highly recommend their services for anyone wanting to sell their home.

Really delighted with the service received from Glasshouse Properties . Sam who looked after the sale for us was delightful and extremely patient, knowledgeable and so helpful . My husband is in a wheelchair , elderly and very confused most of the time but Sam made sure he was not disturbed ever . The photos were very professional and really help sell the place and the video was really special I would not hesitate to reommend Glasshouse Properties to anyone selling or buying a house . The whole procedure took 3 months alwasy supervised by Sam making suer no time was wasted . Many thans indeed Sam . F PIke