2/5 Polly A. 1 year ago on Google
I've
left
it
a
while
to
review
as
I
was
waiting
for
a
reply
to
the
2-3
emails
I'd
sent.
Christmas
2021
-
took
my
Mum
for
a
Christmas
treat,
amazing
experience;
beautiful
food,
friendly
and
efficient
service,
felt
like
a
really
special
occasion.
Worth
every
penny.
Christmas
2022
-
hoped
for
the
same
lovely
treat
for
my
Mum.
Quite
disappointing,
service
was
bordering
on
hostile,
at
best
resentful
-
understandable
as
it's
tough
working
Christmas
day
but
horrible
to
be
at
the
recieving
end
of
that.
Food
was
patchy,
some
bits
perfect
(beef),
other
bits
-
appeared
to
be
cooked
without
any
care
and
seemed
to
have
sat
under
a
heat
lamp
for
quite
some
time
(mushy,
over
cooked
sides).
Some
things
completely
missing
from
the
dishes,
with
no
obvious
replacement.
Service
was
very
slow
and
we
were
asked
to
move
before
finishing.
We
felt
like
an
inconvenience
for
most
of
the
lunch.
Not
wanting
to
make
a
fuss
on
the
day,
(a
few
people
were
complaining
and
it
looked
like
the
staff
had
had
enough),
I
emailed,
hoping
for
some
explanation
-
staff
shortages
or
something....
No
reply,
nor
any
reply
to
my
follow
ups.
I've
previously
viewed
the
seaside
boarding
house
as
somewhere
to
treat
friends
and
family
for
a
special
occasion
but
this
was
so
disappointing,
I
won't
risk
it
again.