Just avoid this place altogether, ordered and took nearly two hours to arrive. Rang them to check where the food was "oh he's just left" after an hour. Rang them AGAIN 40 minutes later to be told oh he's just left. He arrives an hour later, the food cold. We ring back he says oh it left hot which I highly doubt. It may have left hot but it sure didn't arrive hot even warm! The guy continued to argue with me and advised that the manager will call me back tomorrow ( highly doubt that) so I'll be ringing tomorrow. First and last time ordering from this place, Order from little desert shop round the corner. Much more professional, staff actually own it if there's a problem and not imply you're lying. He even said to bring the food back which ain't happening, you delivered cold food, you collect it! I even offered to give the cold food item back and he refused to have it back because he knew full well he'd send out cold food. AVOID AVOID AVOID AVOID AVOID

Don’t take liability for mistakes! Avoid Ordered desert which never arrived, after calling through to them to query the delivery I was advised they tried to deliver which is incorrect ad we have cctv at our door( no delivery was attempted) I was then advised by the incompetent lady that they could deliver the food again but it would be melted and cold and we would have to pay for the re- delivery! They also suggested they called my number numerous of times which is false not one calling on my cal log ( they also advised it was an 013 number which is not this area they tried to call) horrific little dessert shop and medusas are much better!!

- my strawberry delight waffle has 3 strawberries Went in for milkshake two months after the disappointing waffle The girl who made the milkshake had long acrylic nails no gloves worn- hygiene concerns… then another girl came to help her this one didn’t have long nails but just two seconds earlier she was cleaning the fridge doors and then popped up to help with milkshake then cleaned the top of the milkshake top with a yellow dusting cloth! I’m very concerned about food hygiene here

Worst dessert place I have ever been to looks ok from the outside don’t let that fool you that inside was so dirty flys all going around the Icecream staff was eating waffles on the front as they where trying to serve me I took my son and left this place needs closing down absolutely shocking

Very bad service we came from Scotland the milkshake didn't come for ages then they gave a cheese cake instead of a red velvet. Very bad wouldn't recommend.

A fun place, in Hanley I think the only one where you can eat waffles and pancakes, but too sweet, but big portions.

ordered a milkshake today and there was a slight misunderstanding which was fantastically resolved by marianna. from being a potential non returning customer to this is my go to place for desseerts

Really nice desserts ,and warm always inside always do come here and would recommend to others definitely 👍

Was quiet , so got busy once we walked in, have been after 5 years was ok, very good presentation,

Best tasty desert ever I ate. The staffs also friendly specially, Ahmed, Imtiaz and Larisa. Thanks all of guys

We got the Rocher and Bubblelicious sundaes which were good but the white chocolate cookie dough with a luscious scoop of salted caramel gelato really did steal the show and I must admit I kept stealing bits of it.

Just had a delivery. Of a chocolate brownie & American pancakes. The brownie is absolutely shocking at nearly 8 quid!! Custard freezing the most smallest piece of cake! U have got to be having a laugh at 17 quid altogether! Avoid!!! Not happy one bit!!!

I most likely order Milkshakes, Sundaes,waffles and cookie dough special which are my favourites. I have to say that they have delicious desserts😋. Larisa always provide excellent customer service.

I recently visited My dessert shop that left me with a memorable experience. From the moment I walked in, the atmosphere felt cozy and inviting. I was greeted by friendly staff who helped me choose from a vast array of delicious treats. The menu offered a variety of unique desserts that I had never tried before, including vegan and gluten-free options. Overall, I would highly recommend this My dessert to anyone who loves delicious desserts. The quality of food and service was exceptional, and I look forward to visiting again soon.

Best dessert in stoke on trent Highly recommend

Ordered the MyDessert Special Waffle from here, guys the waffle was actually good like it was soft and still warm when it arrived. Bare in mind I live like 5 miles (12 minutes) away from the shop. I swear your deliver driver must be a rally driver😂😂😂 Keep up the good work guys!

I ordered a lotus biscoff milkshake, cheesecake and sundae. Everything is absolutely delicious and the prices aren't too bad either. I'll definitely be ordering from here again.

Second time we have ordered cheesecakes from here and they are sensational. We have tried a few places for desserts and most don’t taste anything like they should do but from here they are fabulous. Desserts look small but are so filling. Expensive but so worth it for a treat and a bonus We had a discount code. Would recommend the chocolate orange cheesecake and the lotus biscoff. Delivery time has always been spot on or early. The best desserts we have found in Stoke.

I'm so happy with my order fresh tasty amazing waffle 🧇 😋 ice cream and custard was mouth wattering and cake was so delicious good price fast delivery will be order again soon thanks