1/5 George M. 1 year ago on Google
Decent
selection
of
wines.
Exceptional
service
from
two
of
the
waiters
and
rubbish
from
the
third
one(which
came
to
us
as
the
"manager)
-
Short
black
hair,
glasses,
dark
skin
-
Yeah,
I'm
talking
about
you.
We
complained
about
not
getting
the
wines
that
we
were
charged
for
and
he
came
with
an
attitude
telling
us
it's
our
fault.
As
an
attempt
to
find
out
what
was
the
cause
of
the
issue
i
asked
if
it
could
be
possible
that
when
we
used
the
card,
someone
else
was
pressing
a
button
and
thus
our
card
was
charged.
He
apparently
didn't
understand
that
this
was
just
a
scenario
and
jumped
ahead
to
tell
me
that
then
it's
not
their
fault.
When
i
told
him
again
that
this
is
just
an
attempt
to
make
sense
of
the
situation
and
that
I
don't
really
know
why
we
were
charged,
he
straight
forward
accused
us
of
either
not
paying
attention
or
trying
to
scam
them.
I
then
asked
him
if
that
could
be
an
issue
with
the
machine,
if
he
can
show
us
the
transaction
history
and
if
he
can
check
the
camera
feed
to
see
that
we
only
used
the
machine
twice
for
the
minimum
cost.
He
came
back
twice,
showing
different
transaction
histories
both
times.
The
second
time
was
the
correct
feed
as
at
the
first
one
there
were
4
transaction
that
did
not
add
to
the
amount
we've
spent.
The
second
feed
was
showing
a
drink
in
between
ours
for
the
outstanding
amount
of
7.20£.
Yes,
he
was
accusing
us
of
scamming
for
7.20£.
He
didn't
even
bother
with
the
camera
feed.
Upon
realising
that
they
made
a
mistake
he
gave
us
back
20£
instead
of
7.20£.
A
common
pattern
to
make
mistakes
at
this
point.
It
goes
without
saying
that
I
gave
back
the
card
with
all
the
extra
money
in.
Overall
what
could
have
been
a
pleasant
evening
for
6
people,
was
ruined
by
one
rude
person.
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