I had a job done from these guys back in December. Now the contract was sent to me in August (my house has been empty since ). Very poor communication I had to go back to the shop several times to be told “we can’t get the door delivered, we have the 4 windows but not the door “. Waited and waited, my over 2 grand deposit was paid in August. Had to go back and tell them to send me an email and state the completion date otherwise would have taken them to court. The job was completed in December 🤐. At the end I suggested them to have £250 discount over the 4 grand plus they asked for, because of their delay my property has been empty for 6 months. Simple answer was “No”. Paid the whole bill but never going back there again. You Take your chance.

A man called Gary came round to fix a broken handle on the back door, was so rude to me I had to call my lodger down. It's been a long time since I've come across sexism like that. His attitude stunk. I wouldn't recommend them to my worst enemy. The rest of the staff I dealt with were fine. But he annoyed me enough to leave this comment

Great team highly recommend.

Visited twice during working hours, shop not open. Called shop on numerous occasions, calls redirect to mobile number but no response or call back.

Today my home was fitted with new windows, front and back door. The fitters were amazing. Polite and considerate and helpful. Nothing was too much for them. The windows and doors are amazing quality. Thank you Matt and Mike.

Excellent service, but nothing is cheap these days.

Shocking experience, appalling customer service. Lady on the phone was very friendly but the guy behind the counter was extremely rude and kept saying the f word. I also witnessed the same treatment to two other customers. Would definitely not recommend this place!

Recently bought some window units for my workshop. Great service and a competitive price. Made to measure and bang on spec. Thanks guys.

Great service from initial call too the fitter turning up. Spoke with them on the Friday afternoon as my back door window had broken, one of them turned up on Monday, measured up. Received the call for the quote the following day. Went down too pay for it on the same day and it's just been refitted. Slight surprise tho. I only needed the outer window replacing but they replaced nothing windows so now it looks nice and fresh. Cheers glass shop, I'll be using you guys again if I ever need too but you've made me very happy today.

Highly recommend the glass shop . they fitted new windows to my flat to match my shop front so happy with the workmanship. turned around was quick very professional personal service will use them again

Ian, John, Paul from the Glass Shop fitted 2 new Doors and 9 windows in one day, this company and its staff are so helpful and respectful of your property, really professional job with the fitting and customer services from the Ladies as well. Gary you have a lovely team, really happy customer!

We’re beyond impressed with The Glass Shop and the windows, new door, fitting and service they provided. Extremely professional, arrived at 7:30am at -9 degrees to steam through the fitting of our four bed house. We couldn’t be happier with the result, it’s completely transformed our house. The fitters were friendly, polite and took care afterwards to tidy too. I would recommend The Glass Shop to anyone looking for quality windows and doors. Thanks to Gary and the amazing team.

It's a nice company to dell with good friendly staff. I would recommend this company

This glass shop is just excellent, they are very helpful, friendly and so reasonably priced. Knocked up a double glazed unit within an hour! I was quoted £150 to supply and fit from a glazier, but I watched a YouTube video, and did it myself, the glass costed £20!!!! Awesome ⭐⭐⭐⭐⭐

Fantastic service while waiting, reasonably priced ... Will sure be back when in need of more double glazed replacements

Fantastic service great customer care and a welcoming atmosphere very polite and reasonably priced quick service and lively helpful staff very highly recommended I’m using them again later today due to glass being wrong size not their fault but our measurements were out

Absolutely fantastic customer service. Really polite lady on phone. Gary came around and sorted out my kitchen window. Excellent, fast, polite and great value for money. Would thoroughly recommend this company. Thank you very much. Patricia @ Kilmarnock Gardens

Staff nice and friendly in a professional manner. Also reliable I would use them again job well done.

Had to get an urgent replacement window. Within 24 hours job was done the guy who fixed it was polite professional and cleared all mess thoroughly great value for money I was getting ridiculous quotes would definitely recommend

Really bad service. Arranged to meet twice. We had to call on both occasions to see if they will make it to the property, in which they proceeded to explain they can’t make it last Minute. No notice at all up They proceed to saying they’ll book it ‘properly’ this time. Really dissapointed with service. If you can’t do it, just say you can’t

Had a new living room window and full glass replacements on the bedroom windows. Steve and Mike did an excellent job were clean, respectful and highly professional The office staff were very nice. I will happily use them again as I’m going to get a new street door and back door very soon. Thank you from Mrs Coulson