Today, (10/07/2021) on entering the hospital, I was greeted by a gentleman who asked me if he could help. He directed me to the department that was needed, but got slightly lost and ended up walking onto a ward as the door was open. A very kind member of the nursing staff redirected me and eventually found the department. The radiographers were very good in explaining everything that I needed to know, with a special mention towards Catherine and the New Zealand 🇳🇿 radiographer. A huge thank you to all concerned who made me feel relaxed as this was my first visit to the hospital and first time in the CT scanner.

I had a Bi-Lobectomy at Harefield hospital July 2nd 2020. Although a terrifying time i was made to feel very relaxed by all the incredible attentive and caring staff. Everthing was done very professionally and in good order. After the operation I was in Cedar 2 ward. The only downside was the occasional beeping of some of the monitors but other than that a peaceful and relaxing ward with lovely views of trees and the grounds. All the Nurses in the ward were very Friendly and nothing was a problem. The ward, shower and toilet areas were all immaculately clean. Even iss who did the catering/cleaning had wonderful staff who cheerfully cleaned and took orders for meals and drinks and delivered them. The food all in all was excellent! If you are having an operation at Harefield don't worry you are in VERY good hands.

Harefield hospital based in Harefield. Well known for performing heart surgeries and employing some of the top heart surgeon. I had heart surgery here in March 2022 which was very scary but the staff were amazing and very well organised. I arrived around 7 am and was taken into thertre around 10.30. Back in recovery by 11.30 and after having some lunch and a check over , I was sent home by 2pm. Staff were amazing and I felt in good hands at all times .

First class NHS service. All staff we met were friendly, welcoming and knowledgeable. Thank you for taking care of my loved one.

My mother is in ICU at the moment and it is a tough situation for the whole family as we cannot be there to support her. However, the nursing staff at the Harefield hospital is AMAZING! Even though I cannot be there to look after my mother, I can say for, confidently, that she is being taken care of by the nurses. They are very caring, compassionate, competent, committed and excellent at communication. Even though they are so busy looking after the patients, they take out time to update me whenever I call ( which is a good few times a day) and also arrange a daily video call for me to see my mum. While on the video call, I see them taking care of my mother, as I would, and also placing their hands on my mum's forehead to comfort her as I would do. I want to thank all the nursing staff who are working day in day out to support and look after the patients. I want to mention all the names, but unfortunately, I only remember a few names and I do not know if it will be appropriate to just mention a few names that I remember. BUT THANK YOU SO MUCH for all your hard work. You all are amazing!

This hospital has such friendly staff, local parking that is free and just been offered a free coffee and biscuit although I just bring a loved one here for an appointment. Located in tranquil surroundings and a good clean hospital. Thx for making a routine appointment so pleasant.

Very smoothly operated, friendly and helpful staff

Great place and really friendly and helpful staff. The only downside is that, as the visitor car parks are temporarily free, 80% of the spaces are being used by staff. So unless you are prepared to park outside the hospital or take public transport, be prepared to keep circling the 2 visitor car parks in the hope of landing a space. I waited 1/2 hour before an actual visitor vacated a space.

My mother was treated at the Royal Brompton Harefield hospital last year. The doctors/ hospital staff were absolutely lovely and full of compassion. They looked after my Mother and kept us updated as it was lockdown and family members weren't allowed to accompany patients neither were allowed to visit. They were great and took all necessary precautions to stop the spread of the virus especially to vulnerable heart patients.

From the moment of my first contact with the hospital, the initial visit through to the surgery itself and post-operative care I felt that I was in the hands of such a well organised, professional and caring team that they provided me with a huge amount of reassurance. My experience of the hospital was very positive, and I’ve no doubt that was a major factor in my calmness ahead of the surgery and particularly my very speedy recovery and discharge. What certainly set the place apart is the warmth and kindness of the staff. At times it almost felt as if I was being looked after by a highly motivated family member, which I feel is an important reflection of the hospital’s exceptional level of care. Obviously open heart surgery isn’t something that any of us wants to go through. But if that’s what’s recommended then I can think of nowhere better to have it done than Harefield.

Took my dad to see Cardiologist and do some tests. Top staff's and brilliant service. Plenty of parking spaces (free parking due to Covid until further notice) are available near to the main entrance.

This hospital, I believe, was made famous by Magdi Yacoub who carried out heart transplants here in decades gone by. My wife was transferred here as an emergency case in spring 2017. I felt that they went through a logical process to determine the next steps in her treatment. She was discharged after a week. There was then no follow up as promised. Her case seemed to have disappeared into a black hole. After a month I made contact with the surgeon by email, who responded immediately and asked his PA to organise a session. I suspect this hospital, which is linked to the Royal Brompton Hospital, doesn't have a good admin system. It's for this reason I'm giving 3 stars. Patients could be left by the wayside and at risk without proper follow up--a significant risk, as the patients are most likely to be suffering from some kind of heart condition. For example, you may be asked to attend a scan, but there is then no follow-up. If you phone to ask, you are likely to be told that if the doctor wanted to see you, he would have said so. Or, you would be told that they know nothing about that, and ask you to call someone else. Ergo, administrative inadequacy is a hallmark of this hospital; I have had to contend with it over the past two years, which is a great shame as there are very competent surgeons working here, who make a big difference to the lives of people with serious health issues. Parking can be a problem as the visitor car park is small. Parking on the streets outside is also difficult as they are usually full. On two occasions I couldn't find a parking space inside or outside the hospital. On my latest visit in April 2019, parking charges were £1.70 for one hour. The next charge band is £3 for three hours. The buildings are all quite old and spread over a large area. There is a restaurant, and a canteen run by a volutary group. Can't say much about the canteen as they didn't have hot water to make tea when my children and I went in. The restaurant seemed busy at lunchtime with hot meals being available. At other times it's just Costa coffee from a machine and some boring snacks. The U9 bus comes straight into the hospital from Uxbridge.

A beautiful hospital set in well maintained grounds. Plenty of parking and for once parking is free! Covid restrictions in place so no cafe/restaurant available for general public. Lots of friendly helpful staff.

Life is a great gift that we underestimate every day. After I lost him, the doctors at Harefield Hospital and the entire staff of nurses found my soul and brought me back to life. The Angels themselves work there, they are miomi superheroes. Patient 4159483, I don't know the words to thank my Angels.

14/07/2020 my partner arrived to hospital and 18/07/2020 his past away. I will never forget how unprofessionally he was treated. He was not even informed about the change from a minimally invasive - laparoscopic surgery to a very advanced and difficult open-heart surgery. They explained the loss of correspondence because it was Covid. Today I dare to write because I am still in pain. Don't let the management of the hospital think that filing an official complaint with my patron would be a pretext for compensation. No, no, no money will give me back my beloved partner. May God bless you

On the 7th of October 2021 I had major surgery carried out at this hospital, and what are wonderful hospital it is, the surgery teams were fantastic as were the doctors, but what about all those nurses, it is little wonder that they are referred to as angels those who looked after me right from the recovery ward to my last ward Maple were not only fantastic but brilliant if only our government showed as much dedication as these nurses do to their work then the country would be in a better place. Well done to all to all you medical staff. However ony criticism get rid of the chef of the supplier of the food a lot of it is wasted because of substandard quality.

I had cardiology procedures in hearfield hospital today Dr George Asimakopoulos consultant and experienced Dr Done great job.

MY 3 MEMORABLE DAYS AWAY Just got home from 3 days away I have never been anywhere where the service levels have been more than 5 * BUT if there was a 5+ they would have got it I was greeted by 4 yes 4 staff on arrival and immediately given some outstanding and professional attention For the next 3days I was pampered and brilliantly indulged by 4 angels nurses Martina Lydia Tico and Marta. Oh and of course Dr Robert Smith who inserted the stent...in less than 30 minutes Everything I needed was just there and the service came with a smile and passion day and night The food was fine but that wasn’t too important I watched as they looked after other guests and the care and attention levels never dropped for a second WHERE WAS I? Harefield Hospital heart specialists in Harefield Uxbridge. I’d had a heart attack on Wednesday got rushed in and within 1 hour of arrival had a stent fitted to remove a blocked artery which prevented blood getting to my heart. My wife saved my life. She called a private 1st response team ( free) who transported me in a fully equipped ambulance. From first pain to stent fitted, less than 2 hours! Negative negative negative is what we hear about the NHS NOT FROM ME Thank you from the bottom of my (new) heart Royal Brompton & Harefield Hospitals Specialist Care Home now raring to go again!!

I was taken here after suffering a heart attack at Wembley stadium. Superb staff and care from the outset. Even the food was better than expected. A credit to all those involved in managing and operating the establishment. If only it were closer to home in Liverpool and I could return for checkups.

Atrocious parking, imagine getting referred from Luton, so you literally have no option to drive, and when you get there, you find that their website lied about lots of parking.... The local Spar store has more parking.... Had to leave my disabled, anxiety prone Nephew to fend for himself as I had to leave the site because of the lack of parking.

I am currently an unexpected inpatient at this hospital on Acorn ward and I have to say how brilliant the staff are here. Absolutely A1. I was treated so well by very caring professional staff. The CT department was my first port of call and they were very kind, caring and knowledgeable. The whole experience although a bit scarey has been great. Well done.

I was there today for EBUS/Bronchoscopy .The staff where Great put me at ease vary helpful and understanding. A BIG Thank You

The cardiac unite at the hospital and all his doctors and nurses are just outstanding Their is nothing to much for the doctors and nurses to make you feel comfortable the service and the attention you get is out of this world you could not be in much safer hands than here at the Harefield hospital to all the doctors and nurses who looked after me thank you so much The only downfall which is a shame is the pharmacy it looks like the pharmacy doesn't talk to each other which puts a big damper on the expierence but overall thank you so much to the hospital and doctors and nurses you guys are amazing

The Nurses and doctors at this hospital should all be reevaluated. These people killed my brother! They gave him multiple doses of morphine when he didn’t need it. When he was recovering and starting to feel better, they kept giving him more and more doses of what he didn’t need. I also overheard a conversation with 2 nurses saying “it’ll be less stressful now, he’ll be done in a couple days”. I can’t even say this is an act of racism because the nurses were black and white. You guys are killers!! Dr Dahh you are a killer and you should have your license taken from you! You are not a real doctor. God will punish all of you!!!

I remember I had to have a lung operation when I was 22 and loved the staff that took care of me while I was there xx

Had a triple bypass in March 2023. Due to excess bleeding, needed a second operation at midnight to correct problem. This needed a completely new surgical team. All performed extremely well. Entire hospital team of nurses and surgeons was first class. Highly recommended

I am incredibly grateful for the exceptional care I received during my heart procedure at this wonderful hospital. The staff, from reception to the nurses on Oak Ward, were all outstanding. I would like to extend a huge thank you to nurse Alison and Precious, who made me feel so calm and comforted. Even the food was fantastic - it's the small things that make a difference. While I hope to not have to return, I know I will be in excellent hands if I do. Thank you for everything. And of course to my Cardiologist, Dr David Jones. 🙏

Absolutely wonderful hospital and staff! My only issue was the awful food which I suspect was made worse being gluten free and diabetic! No fees veg or fruit except apples! It really needs improving! Found staff didn’t understand the challenges of gluten free and diabetes! A week was quite a long challenge! Medically it was perfect! Nicola Lindsay 20/06/23 to 27/06/23

Receptionists very friendly and helpful hospital clean and easy to find departments only downside not much parking

I would like to thank the receptionist in the XRay dept who had a snicker bar ready to eat when I arrived for my chest x-ray. There was no request on the system. She spent a long time trying to solve this and eventually contacted the consultant. So nice to have such a caring person at the first contact of a department.

Fantastic hospital and staff. A big thankyou to everyone but in particular Dr Rosser, Debbie, Dianne and Any on cherry tree ward. Exceptional helpful professional and friendly service. A credit to the NHS. Thanks so much.

Great hospital and friendly staff lovely restaurant onsite and very friendly staff in restaurant local shops just down the road i spent a few weeks there after a problem with my heart bypass surgery the staff took really good care of me and my registrar was very friendly and helpful i even managed a day out to the theatre while there as we had booked ages ago to see a show thank you for all your kindness

World class Hospital. All staff and medical professionals treat you with respect, high standards and understand individual needs. I was referred to Cardiac Nuclear Scan and spent almost 1 day in this Dept. I was nervous waiting for result which I know would not be instant. Within 2 days, Julie Bellchambers, a Harefield Clinical Nurse Specialist who had initially done a video call with me rang me to discuss my result. I had few other symptoms which I needed to clarify,Julie was patient enough to spend additional time discussing my concerns.Feel so lucky to be treated at Harefield. Can't thank you all enough.

My parent was admitted at the hospital for some days and I would like to thank the hospital staff for their excellent and friendly service. All the staff members that looked after my parent went above and beyond to endure they were fine physically and mentally. We are thankful for the positive attitude shown by the staff at the Maple Ward