Rang 111 yesterday, a Sunday morning as husband not been well for a couple of days. They made an appointment for him to see a doctor at Ripley at 12.50. Arrived a bit early. No trouble parking. Was called in 5 minutes early and he was with the doctor for half an hour. She was lovely, and very thorough. Came away feeling reassured. Great service. Thank you.

Ok experience, not too bad a wait time. Came to be told by a nurse (she was lovely) that my damage to my shoulder was muscular.. when I went to a&e 3 days later I had an x-ray to find it was actually fractured. Now in a sling for 3 weeks. Would have been solved sooner with an X-ray on the day of my visit to UTC though. Nice staff nonetheless.

Brilliant service, I rang 111 and got an appointment on bank holiday. I got there an hour early and was seen within ten minutes. The staff were lovely and accomodating. Brilliant service

Easily parked and entered, short wait, efficiently run with pleasant staff.

Came there all stressed out, couldn't believe how friendly and polite the staff was. It felt like I came to the SPA salon, not a walk in hospital))) The lady on the reception was extremely helpful and the nurse I saw seemed to make more sense than the last few doctors I've seen before! Another bonus was that it was not busy at about after 5pm! Very pleased with my visit.

This is the second time I’ve visited Ripley UTC, both times because I’d broken something and both times the service has been amazing! They are unbelievably efficient, within 15 minutes I’d seen a HCA and a nurse and was awaiting my X-ray which also happened within a very short space of time and reviewed and sent home all strapped up! Staff were friendly, helpful and is really a service the nhs should be proud of and really helping to keep pressure of our A&Es! Honestly worth going out of your way for even if A&E is closer, it’s much quicker and can save A&E for the real emergencies!

I used to visit this walk in centre all the time and they’ve always been fab. I attended on Christmas Day with a badly swollen eye and I walked into the treatment centre crying in pain. I kept explaining to the nurses that my lower eyelid was hurting. Both nurses continued to sit in their chairs and look at me and say ‘it’s a stye put a flannel on it ‘ . No one looked in my eye or checked my vision or anything! A day later I attended a different walk in centre and I’ve been told I have a cyst in my eye and I’ve been referred to hospital! Don’t come here

Went with a friend who needed pain killers after a fractured sternum and was unable to get a doctor's appointment. Seen quickly and given a weeks emergency medication. Excellent service. Well done and thank you.

I had an emergency appointment yesterday and then had to go.back today. The staff were excellent . Today they contacted Royal Derby and got me an appointment. I cannot praise them too.much

came back from a weekend break because I felt really poorly. visited the walk in centre on a Bank holiday Monday plus it was a nurses strike day. I was in and out within the hour diagnosed with urine infection and given antibiotics. Fantastic service by really nice staff.

I had reason to attend the Urgent Treatment centre twice this week. On both occasions I noticed that, without exception, staff allowed the doors to slam rather than shutting them quietly. Much easier for the staff but not very good when waiting up to 90 minutes to be seen. I did not see any of the chairs being disinfected after use. This compared very unfavourably when I had my covid vaccine at Babington when each chair was disinfected immediately after it was vacated. I could not find anywhere on the internet to make these comments whereby action would be taken. If anyone in autgority is reading this could they please pass them on to someone in authority.

Very clean, friendly, efficient, polite and helpful staff, has an A&E, holds a number of clinics here

Amazing service, speedy, courteous and most important knowledgable. Friendly from reception till the nurses. I was in and out in under 20 minutes, got the medication I needed and already felt better knowing they found the cause. As an added bonus they guessed my accent in the first attempt ! Dutch indeed and not American. NHS rocks !

Go here for my bloods, usually very quick, not too many people and staff seem to be on the ball. I've also been a couple of times to the walk in when I couldn't get a doctors appointment and was seen quickly, no fuss and they didn't make me feel like I was wasting anyone's time. Put my mind at ease I have somewhere I can go when it's impossible to get an appointment at my doctors surgery.

Amazing people doing a fantastic job.

Friendly helpful staff. Seen promptly didn't have to wait long at all.

I got really poorly with a chest infection on Saturday night. Went to Ripley Hospital on the Sunday morning. The help and treatment I received was outstanding. From the reception staff to the two nurses (J and J) who diagnosed and prescribed medicine for me. Professionalism, kindness and dedication. Thank you so much.

Took my daughter to emergency dept today with a foot injury...every member of staff understood how anxious my daughter was and really put her at ease and helped anyway they could. Thankyou x

Seen quickly after a dog bite to my hand, nice friendly staff & Patrick the nurse who cleaned the wound was very efficient & helpful. Much appreciated, thanks.

Just taken my 4 year old daughter. In and out within 30 mins. There should me more little hospitals like this one to take the presures of the bigger ones... Brilliant service 👏 👌 👍

Great staff, not too long a wait. Shame surgeries are not as good now

We were advised to visit Ripley hospital after my partner had a fall on holiday and injured her wrist. The injury was assessed by a paramedic called Stuart. He was amazing, thorough, and professional, accurately diagnosed the injury and suggested an x-ray the following day. The x-ray did indeed show a fracture in the wrist and Stuart promptly made an appointment at the fracture clinic. The whole process was extremely positive and swiftly dealt with. Thank you Stuart (and all of the staff) Linda Farrar

The people here are fantastic. I took my mother to the urgent treatment centre yesterday and they couldn't have done more. Kind, efficient and friendly, excellent!

Absolutely fantastic, and professional. I was put at ease from the minute I walked through the door until I left the building,the staff completely put my faith in human nature,thank you

I was seen by a nurse within 15mins of getting there, she was very kind, thorough, even gave me my medication there and then