The Essex Cardiothoracic Centre image

The Essex Cardiothoracic Centre

Heart hospital

👍👍 I was taken into Basildon Hospital on 6th March 2021, to the Roding Ward, via an ambulance with two excellent paramedics. They found I was having a heart attack and on arrival at the hospital was immediately sent to have a stent fitted. The team of nurses and doctors saved my life that day. They w... People often mention team, staff, care, heart, hospital, life, caring,


Address

Basildon University Hospital, Nether Mayne, Basildon SS16 5NL, United Kingdom

Website

www.nhs.uk

Contact

+44 1268 524900

Rating on Google Maps

4.70 (67 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: team (13) staff (10) care (8) heart (7) hospital (6) life (6) caring (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 George J. 3 years ago on Google
    I was taken into Basildon Hospital on 6th March 2021, to the Roding Ward, via an ambulance with two excellent paramedics. They found I was having a heart attack and on arrival at the hospital was immediately sent to have a stent fitted. The team of nurses and doctors saved my life that day. They were the most caring people and I shall be eternally grateful to them all. The tea lady with her "Hydration Station" (tea trolley to most of us) always seemed to be around providing us with drinks and cake etc. Many thanks to the whole team from surgeons, nurses, tea ladies, cleaners and anyone else I have forgotten to mention. What an amazing team.
    6 people found this review helpful 👍

  • 5/5 Philip B. 5 years ago on Google
    Long overdue and richly deserved tribute to the entire team at this wonderful life-saving heart centre. Can't speak highly enough of staff's professionalism, dedication, and excellent top-rate facilities. Having just made another recent return follow-up visit since undergoing open-heart surgery, it felt like meeting up with old friends again at a fun reunion. From the surgeon to the cardiac rehab team, the entire staff deserve far more than than a 5* award from me. You might even say, they are forever in my heart. So fortunate are we to have these caring people and world renowned facilities on our doorstep.
    4 people found this review helpful 👍

  • 1/5 Matt M. 11 months ago on Google
    You cannot park at this hospital, you will miss your appointment. Utter disgrace. I’ve just spent 50 minutes circling 3 rammed car parks. Missed my heart scan, gave up and drove myself home. Woefully inadequate resources
    4 people found this review helpful 👍

  • 5/5 Scarlett G. 5 years ago on Google
    Dr David farewell and the team saved my life, 5 star rating just isn't enough in my eyes. Very professional, friendly, caring, helpful staff. Very clean and tidy, easy to locate where you need to go. Every single staff member was so kind to me ( I cried a lot! ) and everybody did their absolute best to comfort me, I will be forever grateful to every single staff member. Excellent communication to. Hopefully I never need to go back, but if I did I would 100% go back to this cardiologist unit. I feel confident in the team and would feel comfortable with them operating on my heart again. Thank you all so much!
    3 people found this review helpful 👍

  • 1/5 Anthony D. 2 years ago on Google
    Absolutely useless hospital! My father went in to hospital and because of complete negligence he is now completely bedridden. There was one failing after the other. Even when he was sent home they did a failed discharge and didn't even refer him to the district nurses after fitting the catheter themselves (out of their own convenience) so he got an infection as no nurses where able to come out as they had no information on him. He then had to go back into hospital where he declined even more. Im cutting the story for short but and alot more has happened prior and since but today i felt compelled to write this review. Its an awful place and i would never trust them again. We have even had to go to the extreme length of moving my dad out of Essex.
    3 people found this review helpful 👍

  • 5/5 Joe B. 3 years ago on Google
    Just got home from this absolutely wonderful, caring and totally professional centre. From when I arrived by Ambulance, in the wonderful care of paramedics BEN and KATIE from Romford who saved my life, to the team who put my stent in and all the unsung Heroes and the Nurses Lily, Gemma, Georgie, Nabooka and all the rest of the team. I was blessed to go there. True HEROES.
    3 people found this review helpful 👍

  • 5/5 Sharon B. 2 years ago on Google
    My husband has been receiving great care form the cardiology unit at Basildon Hospital. Recently he has undergone surgery and we could not have wished for better care . So Thank you to the consultant Mr H Savage and all the team . You are all a life saver . Kind Regards. Mrs S Burris
    1 person found this review helpful 👍

  • 5/5 Margaret R. 1 year ago on Google
    I’ve just come home after my second visit to the Cardiac Unit (9 years after the first) and still an amazing hospital. I cannot thank them enough for all that the doctors and nurses have done for me. The care, attention and professionalism coupled with their friendliness is first class. My thanks go to the paramedics who also helped to save my life. Great Britain is so lucky to have a wonderful NHS.
    1 person found this review helpful 👍

  • 3/5 June S. 9 months ago on Google
    Being told bad news and having to sit & cry on yr own is awful i had to wait 4 hours for a cuddle off my daughters 😢😥😢my daughter phoned reception explained i was in a state the nurse replied visiting is 2.oc. there's no need causing heart patients stress ?there was no patients on my bit i was totally on my own thank god for the tea lady who gave me comfort
    1 person found this review helpful 👍

  • 5/5 Mary B. 1 year ago on Google
    From initial consultation to pre-op care, I recommend this service. I was treated professionally and kindly by the Cardio team. I can't thank them enough for the difference they have made to my health and wellbeing.

  • 5/5 Frances S. 8 months ago on Google
    Incredibly service and attention in Out Patients. The staff really care.

  • 5/5 Neil W. 6 months ago on Google
    A huge THANK YOU to ALL the staff who looked after me during and after my Corinary event. Lovely caring peaple who made the whole experience much more pleasant. Thank you again

  • 1/5 Tony B. 11 months ago on Google
    Dirty, dirty, dirty! Unwelcoming & unfriendly staff with no time to explain what care they are providing.

  • 5/5 Aleksandr K. 9 months ago on Google
    Very good and professional team

  • 4/5 linda w. 1 year ago on Google
    Not too busy, staff friendly, went in just after appt time.

  • 5/5 CAROL C. 1 year ago on Google
    I owe my life to the wonderful surgeons and all the staff who looked after me on Roding's ward and Chelmer Ward.Thank you so so much.

  • 5/5 John W. 1 year ago on Google
    CT unit guys were excellent. Puts the patient at ease straight away. Efficient but operating with a smile. Super-clean scanning pod.

  • 5/5 Carol M. 1 year ago on Google
    From the very first visit to Mr Albanese to the day of discharge the standard of care & professionalism shown by every member of staff was outstanding. Facing major heart surgery is daunting but myself & my family were given continuous encouragement & reassurance all the way through my surgery & recovery. Mr Albanese is an outstanding surgeon & his whole team are so kind & caring. Thank you all so much


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