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Snows Peugeot Basingstoke

Car dealer Used car dealer Car service

👍👍 I purchased a car today from Snow Basingstoke, and I could not fault the service I was given. From the start, Grant made me feel at ease and provided outstanding customer service! He talked me through all the options available, without making me feel under any pressure, and let me work out which pro... People often mention service, Snows, experience, Peugeot, recommend, helpful, Basingstoke, Grant, sales, time,


Address

Aldermaston Rd S, Basingstoke RG21 6YL, United Kingdom

Website

www.snows.co.uk

Contact

+44 1256 697700

Rating on Google Maps

4.70 (857 reviews)

Open on Google Maps

Working Hours

  • Friday: 8:30 am to 6 pm
  • Saturday: 8:30 am to 5 pm
  • Sunday: 10 am to 4 pm
  • Monday: 8:30 am to 6 pm
  • Tuesday: 8:30 am to 6 pm
  • Wednesday: 8:30 am to 6 pm
  • Thursday: 8:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (17) Snows (16) experience (15) Peugeot (13) recommend (12) helpful (12) Basingstoke (11) Grant (11) sales (8) time (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Julie W. 1 year ago on Google
    I have just bought by 3rd Peugeot 208 and I was very impressed by the service given by this dealership . Especially from the sales person I dealt with Oliver Davies who made the experience an easy and stress free one for me .
    1 person found this review helpful 👍

  • 5/5 Tammy W. 1 year ago on Google
    Top service from Oliver in sales. Oliver made contact with me with regards to trading in my car for a new one. The whole process was smooth and easy. Picked up my car today (27/09/22) even sorted me out some free insurance until I can sort my own. Went through all the details of the car and made sure I was 100% happy before I left. Thanks again. Will 100% be using Peugeot Basingstoke again.
    1 person found this review helpful 👍

  • 5/5 Jess S. 2 years ago on Google
    Oliver was brilliant, from start to finish. Very knowledgeable and happy to answer any question, no matter how silly. He provided all the information required for me to make an informed decision and I have now picked up my lovely new car!
    1 person found this review helpful 👍

  • 5/5 Claire P. 11 months ago on Google
    Buying a car has never been as much fun! Grant Willis judged his customers well and provided the perfect service. We have been very well looked after, the car is in wonderful condition and although I'm sure I won't need another car myself for a while, I would highly recommend the dealership and Grant. Thank you
    1 person found this review helpful 👍

  • 5/5 Heidi L. 11 months ago on Google
    I purchased a car today from Snow Basingstoke, and I could not fault the service I was given. From the start, Grant made me feel at ease and provided outstanding customer service! He talked me through all the options available, without making me feel under any pressure, and let me work out which products best suited my needs. Grant made the whole purchase, stress free, and nothing was a problem, he even making sure the car’s air con was on before I left, so I could drive away in comfort! I would absolutely recommend anyone looking to buy a car to seek out Snow Basingstoke, and Grant for his help, he was excellent, and I felt he went above and beyond to help me. Thank you again!
    1 person found this review helpful 👍

  • 5/5 Theresa T. 11 months ago on Google
    I had a very stress free and relaxing experience with Snows Basingstoke. Everything was taken care of from the part exchange of one car to having the car I chose to purchase serviced and some minor cosmetics dealt with before I picked my car up. Adriana took care of arranging insurance, road tax , the service plan and getting the best price possible for our car. She was really friendly, polite and made sure my husband and I were comfortable , offered and provided hot and cold beverages. I recommend Snows Peugeot for their car sales and service department.

  • 5/5 Leah F. 4 months ago on Google
    I recently brought a car from Snows Peugeot Basingstoke and had a wonderful experience. I haven’t brought myself a car before and Simon was very helpful and informative throughout the whole process. Very happy.

  • 1/5 Adam S. 5 months ago on Google
    I would strongly advise against buying from Peugeot. I bought 2 year old 508 with 28kmiles and 13 months later failed MOT. Both rear lights were flooded with water. There was rust in the electric fittings and cabling. Clearly manufacturer fault. Yet Peugeot doesn't care the moment it's out of warrant. Not only poor electric wiring, what's worst, awful after sales customer service from Peugeot. AVOID. Buy Toyota instead

  • 5/5 Matthew A. 5 months ago on Google
    I have been going to snows dealership for years and have yet again had another great experience, this time with Romany‑Georgia Flores who is one of the newest members of the team, but you really wouldn't know. Great service and attention to detail. my new car was found to have a scratch which they immediately sprayed and sorted. Loving my new car and i will certainly be going back when it is time to re finance.

  • 5/5 Tom B. 7 months ago on Google
    I had an outstanding experience working with Daniel. From the moment I walked into the dealership, Daniel's professionalism and expertise shone through. He took the time to understand my needs and preferences, patiently answering all my questions and providing valuable insights about the Peugeot models available. His knowledge about the cars, their features, and pricing options was impressive. What truly stood out was Daniel's commitment to ensuring I found the perfect car. He went above and beyond to accommodate my schedule for test drives and worked tirelessly to find the best deal that suited my budget. Daniel made the entire car-buying process smooth and stress-free. I can't thank Daniel enough for his exceptional service and dedication. If you're in the market for a Peugeot or any car, I highly recommend reaching out to Daniel at Snows Peugeot in Basingstoke. You won't be disappointed. Thanks again, Daniel!

  • 5/5 Cayley F. 5 months ago on Google
    My sister recommended Snows after having a great experience buying a car. I’m so glad I took her advice as I’ve had an amazing experience dealing with Adrianna! She sorted everything out for me and went above and beyond to make sure everything was dealt with and went smoothly! Highly recommend!

  • 5/5 Kathy P. 5 months ago on Google
    Romany has given us the most attentive experience whilst deciding to buy a vehicle at Snows in Basingstoke. She researched a car for us to meet our requirements and budget. All the staff at Snows were helpful, and Romany contacted us even after the purchase to make sure that we were happy and offering to do anything else that we might need. We did need to contact her after we collected the car and she was very quick to resolve our query. We would fully recommend Snows - and especially Romany !

  • 5/5 Steve B. 6 months ago on Google
    Had a brilliant experience after returning to Peugeot after a few years away. The team (particularly Adrianna and Axel) there were exceptional in dealing with all my issues on changeover and trying to give me the best experience possible. We have had Peugeot cars almost entirely for the last 21years so very loyal and would not hesitate to recommend the dealership - nothing was too much trouble well done team.

  • 5/5 Muhammad K. 9 months ago on Google
    Mr Grant Wills has been a star, right from the start, he was kind enough to pick me up from the train station, he sent me a detailed video about the car and he has been super helpful and professional. All my enquiries were answered efficiently and the deal was smooth and easy to complete .Mr Grant was thorough and knowledgeable. Also Mr Matt ,the manager,was very cooperative and understanding. I would recommend anyone searching for a new car to pay Peugeot Snows at Basingstoke a visit. Thank you 🙏

  • 5/5 Lindsey K. 11 months ago on Google
    Daniel Morris was very patient whilst we took the time in deciding which car was going to be the best option for us and also talked through all the best options that would be needed in respect of aids required. He constantly kept us up to date on what was happening from start to finish and we could not have been happier with the whole process. Highly recommend.

  • 5/5 Gordon C. 10 months ago on Google
    I have been a customer of Snows Basingstoke for over 7 years. This was my first time dealing with Grant Willis and he was incredibly personable, knowledgeable and helpful and secured the upgrade of my car. Very grateful to Grant and Snows!

  • 5/5 Dawn M. 11 months ago on Google
    Another great experience at Snows in Basingstoke! Andrew has been so helpful and always made sure I was clear on what was happening and that I was happy with everything, from start to finish! Another brand new 2008 and I couldn't be happier 😊 Also, a quick mention to Naomi in aftersales for making any visits for my previous car a breeze! Thank you 😁

  • 5/5 Richard S. 1 year ago on Google
    Top quality service from Louis Gates. Had the patience to spend time with me, answer all my questions and when he couldn't, answer a couple he knew someone who could. No pushiness through the whole sales process. Car was cleaned and serviced before I collected and Louis then spent even more time with me to make sure that I was happy with the handover and the car was set up just as I would like. Great buying experience. Thank you

  • 5/5 Hayley M. 10 months ago on Google
    Fantastic experience!! My salesman was Grant and his service was 5 star start to finish. The communication was brilliant and I was updated every step of the way. I just want to say a massive thank you to Grant and Matt for all their help and support. Will definitely be recommending to friends and family.

  • 5/5 hilda s. 11 months ago on Google
    Adrianna is a very professional sales team and she was good in explaining the car which we bought .Very helpful in what we wanted to know.Adrianna even changed her day off to come on a weekend which she was supposed to be off. I am really pleased with the service which l got from Snows .Would recommend to my friends and family. All the way from Oxford smiling back with a new car and good service 😀 👍 Happy day.

  • 5/5 Ed M. 1 year ago on Google
    Went to look for a car to replace my current vehicle. When arriving we were greeted by Simon Attwood who was extremely friendly and helpful. He showed us a variety of cars for our budget and found one that suited our needs. We went on to buy the car and the whole process was quick and easy. Would recommend.

  • 5/5 Helder P. 1 year ago on Google
    Really nice experience. My sales advisor was Daniel Morris he was very pleasant, explained everything about our car in detail, very honest and made everything stress free. I will definitely comeback to this dealership when looking for a new car. Thanks guys :)

  • 5/5 Nicky T. 1 year ago on Google
    We were served by Adrianna who was really helpful, knowledgeable and patient. She listened to what we wanted from a car and was happy to show us as many as we wanted. She didn't give us "the hard sell" and let us chat between ourselves and gave us time to look and think about each car. Everyone we spoke to with regard to buying the car was polite, professional and knowledgeable.

  • 5/5 Dawn A. 1 year ago on Google
    Thank you to Simon Attwood in the safe delivery of my new car. A few tricky moments through no fault of the garage but I finally collected the car today. Excellent service and always on the end of a phone to help. Thank you also to Matt for your help as well.

  • 5/5 Dawn b. 1 year ago on Google
    The service I received from Adrianna was exceptional. She was so helpful, knowledgeable and experienced and made buying my daughter's car such a pleasure. At no point did I feel pressured. Adrianna kept me informed at all stages and really went the extra mile for me. I would highly recommend Snows to anyone who is thinking about purchasing a new car.

  • 5/5 Gary A. 1 year ago on Google
    After a great service and MOT on our camper we decided to stick with Snows for our new car. Our salesman, Louis Gates, was very helpful. Knowledgeable, not pushy and catered for my disability in every way. Had our e-208 for 2 weeks now and just love it

  • 5/5 Phil N. 1 year ago on Google
    Had a great experience when buying my used approved car from Snows at Basingstoke. Adrianna and Oliver, the showroom sales staff, were so helpful in providing me with all the information I needed in order to trade in my existing car and make my new purchase. Friendly helpful support all along the process. Well done!


Call +44 1256 697700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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