Wish I could leave no Stars, I parked there yesterday and literally can not believe how they are ripping people off with their parking fees. I went in at 20:59 and paid for my ticket at 21:58, which is less than an hour (yes i know only by a minute but its a difference between a £6 and a £13 charge) Anyway on my ticket it charged me £13 which is up to 2 hours, i was clearly not there over an hour, the time on ticket shows i left at 22:58 which is wrong. Pointed it out to Naqib Yahya, who kept interrupting as i was trying to explain whats happened, anyway after a lot of back and forth I was told I would receive a refund of the additonally amount paid but instead got a phone call from Sarosh to say no refund would be issued and he did not have a proper explanation as to why the time on my ticket was wrong. 100% feel cheated, this is a dodgy car park, run by people that have no sense of customer service. Sarosh was trying to tell me car parks all over london, Do Not Print the time you leave on the ticket, instead they print the parking threshold on your ticket instead so in my case cause it has ALMOST gone over an hour they just put the time on the ticket as if iv been there for 2 hours 😑. Customer service on their website is a bigger joke. Made no sense whatsoever.

What a lovely car park. It felt really secure and safe- it was fully lit and spotlessly clean. There were staff dotted about giving people directions and just overseeing things which made the whole place feel a lot friendlier. The spaces were a decent size and it's in the perfect location. Would definitely recommend!

Very convenient car park but a bit on the pricey side. This location even has an alloy repair centre how awesome is that? They do repairs to all vehicles.. muscles, supers, exotics from Rolls Royce to Aston Martins etc something very handy to have. Would definitely recommend Even if you go in there the amount of luxury cars you will see in that car park it's astonishing

Spotlessly clean parking place, right in the centre of London. My first choice when parking in London, and always look for a discount code, for even better value. Good walking distance for a lot of local attractions.

Booked to park here, got quite close, however the road was shut due to a nearby music event. Q park were excellent, gave a refund even though it wasn’t their fault. Have and will Always consider using Q-park in the future

There were some shady looking characters loitering around and I think one of them worked there! Also it is extremely expensive. I do not recommend this place.

Not good. Card machines rarely work. Rude staff. Don't go on event day as it takes an hour to get out as the exit I to the main road is so badly designed

Decided to take car into London over the train and found the car park worked a treat. Booked using app, barrier opened as we approached and the same as we left, clean and space to park car and felt safe. QR code worked when we got back to car park so a good experience.

Beautiful car park, sign posted easy to find and access. Clean wide parking spaces. This is where the elite park their cars. I saw more bentleys, rolls, ferraris and teslas than id seen in my life. I was delighted to find the toilets were clean and smelt of bleach. I didnt pre book as i wasnt sure how long i would be. Fair prices for a central london parking. Would definitely park again

Great secure parking and not too expensive if pre-booked. Some stunning cars in storage down there too and central London/Hyde park easily within 5-10 min walking distance

The best parking I have ever used. Excellent for shopping on Oxford Street and in Knightsbridge, (with quick links to further afield via Marble Arch station), you can easily pop back to your car to leave your shopping. It's also incredibly well lit, very clean and feels very safe. Good quality and well maintained toilets. Prebooked and just took a ticket as normal when I went in. Before leaving, I put my ticket in the machine in the foyer and scanned my prebooking document and it approved it. Nice and simple. The only downside is that the electric car charging points are not very user friendly. The smaller points only accept BP's card and I mistakenly created an account and put money on it, thinking I could just use them via my phone. The larger charging points I think you can use with a debit card or phone but it said maximum 2 hour stay. I don't want to have to come back to move my car, I'd rather leave it on charge all day. The pedestrian tunnels are a little unnerving and the drains in them are rusting and could be potentially unsafe to step on. I think there could be more of a staff presence as there is a front desk but I didn't see anyone man it in the multiple times I popped back to the car. Other than that, it was really good. It's also a good place to book if you're into your cars as there seems to be tens if not hundreds of classic, luxury and sports cars parked here which are quite nice to admire.

Needed a car park near park lane was very impressed clean well laid out plenty of space for each car not just cramed in like other car parks Will definitely use again and recommend to my friends a car park that recognise cars have got bigger

One of the secured carparks I ever been to, even need the ticket to gain entry to the carpark with out any car pass you cannot enter, think i would park there again, £45 to atleast peace of mind. Your car will still be there when you come back

I have used QPark Park Lane/Marble Arch many times and never experienced any problems at all. Pre-book is easy and Live Chat with any queries has worked for me twice, perfectly. The access can be tricky off of Park Lane but that's not QParks fault, it's just being careful to abide by London's tricky rules and regulations (and I'm English!). The car park is really secure and if you love cars they have some spectacular vehicles parked up that you can look at as you go by!!

I would always recommend this car park been going there for years clean tidy and pleasant staff. But most of your car is safe you are parking along side some very expensive motors totally recommend. Not cheap but hey it safe and hassle free.

Very big car park, well lit, clean, electric charging points. Only problem, you get no network signal unless you go close to the exits.

Spaces drastically reduced to less than a third of the whole space compared to 20 years ago Most of it now rented out to businesses and car rental companies Toilets were always dirty now closed Pedestrian tunnel closed No staff on duty to ask for help Possible to gain entry without a parking ticket, a guy did piggy back on a car entering Pre booking is a good idea but I’m not sure it guarantees a space. We had to hunt for a space and there were only a few free and no obvious way of preventing non booked cars entering

Qpark has been great for our commercial fleet of electric vehicles..The BP Pulse Charging facilities make it a totally unique proposition in Central London. Big thanks to Ben Roberts our account manager who has been there for us the whole time!

Parked up here after reading it was free parking for my motorbike, was very impressed on how clean it was and I felt very happy to leave my bike here after seeing a number of other bikes and very expensive cars ,my only concern was I couldn't find anyone on site and I need help ,there was a number on the office which I called but the person was very unsure about the answer to my question, but I did managed to talk with Colin via the intercom on the red box and Colin gave Me all the details I needed, thank you Colin and will most definitely use this site again

Came here to charge my EV while waiting to pick a relative up. Despite the "charge your EV here" advertising outside, almost all the EV charging points are taped off and inaccessible. Those not taped off are either not working, or have internal combustion vehicles parked in front of them (with covers on, suggesting they've been there a while and aren't going to be moved soon). A waste of £21; I had to interrupt my journey home to charge at a Shell Recharge instead. Positives: relatively easy to find; slightly cheaper than other nearby car parks; very cool temperatures despite the baking heat outside.

Great location, just outside congestion zone. Had a issue leaving but otherwise safe and secure parking

Very good parking spaces, spacious and very secure. Ideal if you’re going into central and prices are not bad for the area and compared to parking nearby. If you do wish safety of you and your vehicle I recommend all Q-Park locations. I recommend pre booking to avoid hassle and you can get offers from booking online.

One of the best London car parks. Generous sized spaces, well lit, clean, modern and well securitised. Yes the prices are high but that’s London for you. I’m always rest assured my vehicle is safe here so the price isn’t an issue.

Very good location, but very expensive. Incredibly unhelpful, rude staff when asking for advice on matters. We got laughed at and called stupid. Wouldn't use it again!!

Great car park, great location and just outside congestion zone, loses a star for the price - I know it’s in London, but wow!

Toilets look so bad in here for what they charge people. The staff are lovely. Toilets are SO BAD. They need serious renovation.

Definitely the safest car park in London, if not the Country! You can tell because there are always ultra rare supercars and Hypercars parked in here. Good prices considering it is super safe. Definitely a great place for car spotters, saw a 1/60 Aston Martin lagonda in here too!

BEWARE, Do not book online, I paid £50.40 for 4 hours of parking online. When I arrived there, the price's that was on display at the car park was a lot cheaper, why is this Q park? On your price display board at the car park said £50 for 24 hrs, your 4 hours was a lot less, so why did I pay £50.40 for 4 hrs online? Taking advantage of people that have travelled! Never am I using Q park.

Good car park outside of congestion charge zone. Expensive, but what London parking isn’t! Convenient for Hyde park and Mayfair. Lots of nice cars inside, making is feel my car is safe!

Safe, secure and a great location. Remember to pre-book to get the best prices

Some of London parking can be small and old. This one is modern and spacious, perfect location just outside congestion charge and if you use the qpark app you'll benefit from great rates. Not expensive without it though.