Huge warehouse! Absolutely everything you'll ever need inside one building! I mean everything!! No waiting in line to get in, massive TVs on offer second you walk through the door! Mask isn't needed, disabled friendly entrance and through the store, pick up a flyer for offers and vouchers etc, petrols cheaper here to! Just get a Costco membership and your done! Amazing place! 5*

Joined up. Went in to plod about the store. Wearing my mask. Was disheartened upon seeing that the queue for the tills stretched all the way back to the booze section - that is, all the way across the store. Everyone had one of those big American style trolleys (the type with castoring wheels only on the front, which makes manoeuvring rather difficult when compared to the usual trolley you might encounter elsewhere - I even had to pick up the rear end to get it to move about in tight confines) which, fortunately, meant that for the most part when queueing we maintained a form of social distancing. But there appeared to be little help when you and your trolley eventually arrived at the gap to where the tills were - we had to find our way to a till in a confined space crowded with other fed up queueing shoppers, which meant (as we found out afterwards, when enjoying refreshments after negotiating the tills) the till furthest from the gap was hardly used with the attending member of staff repeatedly yelling that he was free, that customers should move down. I need to give the place another go, see if it is always so packed. There were savings to be made, I noticed, with things like bulk buys, but when it was things that I knew the price of at, say, Asda, it did prove to be more expensive; a 30 pack of Diet Coke here was well over £10 although it frequently fluctuates between £7.50-9.00 elsewhere. Nice hotdogs though. And I know it is not very representative, but... the fuel price on the day I went was proudly displayed as 3p a litre more than I paid that morning, elsewhere. But the shop was stuffed with (mainly) unmasked shoppers, never a good sign at times like these I'm afraid.

Cheap and great products. Membership required. Buy in bulk and save loads

This American-styled member-only "cash and carry" stores have been a big hit in the UK, served the local community and the small business extremely well to have access to low cost but high quality food and goods. All stores have the similar layout so you will never get lost. Customers do not need to buy bulk volume to get the discount. For heavily discounted products, a maximum quota per customer may be imposed. In recent time due to the high oil prices, Costco garages become very popular as they often offer the most competitive price in the region.

Really cheap petrol is both a good thing and a bad thing. It's the cheapest in the area (members only) but therein lies the problem. Traffic management in the way of getting OUT of the facilities is... Every one for themselves. Come here when it's quiet... And best of luck to you if it's busy.

We saw some armchairs on our visit today and a young man from Costco called Jake assisted us. He took the armchair down from the shelf so we could try it out. We liked it and he assisted us throughout being very patient with our questions. We bought the armchairs which we are very pleased about and we believe that Jake's superb customer service skills helped. He is a credit to Costco. Thank you Jake.

Always a great experience. Not everything is quite priced how you might expect, but there's lots of really great items. I don't use this as a business owner, my perspective is different. I enjoy going to the shop every time. The staff are really helpful. As everyone else, I really enjoy the hot food served on site. It's incredible value, and the staff serving in the kitchen do an excellent job under pressure. It's always very busy, so be prepared!

Great place for buying in bulk. Some amazing 85" TVs I could only dream about owning. Always busy. Great value for alot of stuff.

Costco's always great and offers great service while you are there. It looks like they've got some new helpful Packers at the end of each aisle. I didn't even unload my trolley myself the chap kindly did it for me thank you very

Great deals and food tasting 😋. Staff are usually nice and helpful 👍🏾. I missed the rush hour by 5 minutes. Everywhere has run out of stock during the jubilee weekend! Even @Costco! 😨

The best and most dangerous shop ever, everything looks way bigger when you get it home 😂 pink salt is back in stock and the bottled water is great. The meat and fruit is the best available and all Kirkland products totally rule. Rock on Costco!

Awesome shop full of goodies. Mostly great value and you always spend a little over budget because of what's on offer. Friendly staff. Great value goodies after a long shop such as the rotisserie chicken, hot dogs, pizza make it an experience too. Not really any shops I can describe as being a fun experience like this

I brought a inflatable water slide from Costco Southampton 18months ago it’s been really good but the pool liner split the other day, I contacted the manufacturer who’s wasn’t interested, I then phoned Costco and they said just bring it back and we will refund you. I was a bit dubious but when I arrived with no box and no receipt they couldn’t have been more helpful and friendly. I was immediately refunded and the staff member informed me how good they are at returns, I will definitely be buying more from Costco with this in mind!

I recently shopped at Costco and was blown away by the amazing prices and quality of their products. The customer service was fantastic, making for a great shopping experience. I also have to mention their amazing pizza - it's definitely worth a try! And if you're in need of fuel, their prices are great too. Overall, I highly recommend Costco for their good prices, quality products, and excellent customer service.

Love Costco, great products and ranges of you buy in bulk. Meat is outstanding and fresh produce is very good especially the fruit and selection. Fuel is cheaper than anywhere else in the UK so you don't feel ripped off.

I love this store. I’m not gonna say it’s cheap but I like that you can get big packages. And I find that meat and fish much get that at other supermarkets.

Love this place. Always come here on my way to Bournemouth for a bit of shopping and the cheap petrol. The staffs are very friendly. I always come here in the evening and it’s easy to shop away from people. It’s easy to locate what you need to buy. You need to be a member to shop here or to get some petrol. The place is clean and the parking lot is spacious. The place is easy to find. One of my favourites is the canteen. Love to eat here after my big shopping. The check out process always fast and the cashiers are very helpful.

Only go to Costco once in a while due to lack of time. But always spend at lot. A hot dog and drink at £1.50 - where on earth will you find that???!!! That's more than excellent. Only issue is we waited almost an hour for this. It is lunchtime and there are only 2 trying to get a the orders out. More tables will probably be better but I know space is an issue. Lots of people sit there whilst waiting for the food so there went space when we got it food. Shopping wise I wish I was a trillionnaire and buy everything.... But we settled for almost £200 worth if our favorite stuff after going through and looking at every aisle. Great place to shop. There issue is the traffic around the petrol station. Need to somehow sort that out. But overall a good hours out.

I initially had some reservations due the membership fees. Now, I felt it's worth it as I can find several items not easily found in most UK supermarkets - frozen section is my favourite

Went with my cousin last week and was surprised at how big it was in there. Some products you do need to add the vat to but other things you don't. Food there is amazing and so easy to buy in bulk especially meats, cheeses and cakes. Only down side was I didn't realise that you have to bring your own bags but will know for next time. Expect to queue as well. Friendly staff and overall a great experience.

If you shop at Costco, you're gonna need a massive freezer and a few fridges down your basement or wherever. Everything is so big in size and amount!!!! Look at the pastries that we bought. The price is reasonable. Customer service is ok. It was very busy as we went on Saturday. The price of petrol is 20p cheaper than outside of COSTCO. It was a fun place to browse! I was so excited and forgot to take many photos.

You can get some real bargains and reductions but not for everything. If you like some bulk buying on a number of items you can get good prices. The prices for something to eat are excellent. You may have to queue a bit once you have done your shopping.

Absolutely love this store, so many goodies that you can’t find elsewhere. Perfect place for home furnishings, electronics, clothes and a huge selection of food. Been a member for a number of years and never ever disappointed. We’ll worth the drive!

What an amazing place!! From big screen TVs to multipacks of baked beans there's not much they don't do. You can get your eyes tested, hearing tested and new tyres for your car! All under one roof just make sure you look at the price that includes Vat Great place to go if you've a party coming up that you're catering for or some other special occasion and if you haven't just go and fill your freezer with the array of meat etc oh and did I mention the cakes.... OMG 🤤 Only go through if you're not in a hurry as it took us a good couple of hours to see everything 😊

Great savings to be had. I went to collect my membership and bought a couple of items whilst there. But I will definitely be going back

Great fuel prices!! Good products in the shop too, but have an idea what you want going in otherwise you come out with a lot more than you anticipated 😂 Never had a problem with any product we have brought. Avoid at peak times if you want a more relaxed shop, it gets... Very busy at the weekend. Getting fuel will take longer at peak times too.

Very convenient Costco if you are in the New Forest. It is only a 5 to 10 minute drive from Ashurst it is the usual large size and so contains everything you would expect. Will come again.

Invaluable for affordable deals. Love the blankets and rugs... And their food is delicious! Their dinner rolls are maybe my favourite thing to eat in the world!

Easy access and parking, a huge range of goods on display, helpful staff and really good quality food. The prices are good if you want to buy in bulk or just a few things at a time. The fuel prices are a huge benefit and well worth the cost of your membership. What more could you ask for.

Great for fuel costs. Prices rising as most things . Had to queue today as it was a little busy. But good range of stock. Christmas stock now on display.

Extremely upset and disappointed with the experience I had on my first visit. I was approached by a member of staff in a threatening and aggressive tone - alone with my daughter - asking me repeatedly to take off a coat I was trying on (which I had purchases alongside hundreds of pounds worth of other goods). I was not even able to identify at first that this was a member of staff so the whole experience was amplified by the shock and confusion. When I complained to door staff I was informed this staff member regularly receives complaints and is bullying towards other staff. I will not be returning to this store after this experience.

Very poor customer service. Bought a pair of expensive sunglasses about 6 weeks ago. One of the lenses was keep popping out just few days after purchase. Because I don’t live in Southampton I took it back today to exchange it. The lady who was serving behind the counter at their glasses department was so Rude, unprofessional & Nasty. First she said she can’t change it even though I only bought it few weeks ago & still under guarantee. Then her manager told her to change it. I could see they had another pair the same as mine on display but she said we don’t have any & I need to order them. I explained to her I live 40 miles away you can’t expect me to drive 80 miles another day to pick up pair of sunglasses. I said can I change it to different pair or can I have my money back; the rude woman’s answer to both was NO!!! That woman’s customer service skills was nonexistent. Her manageress pointed to her & said there is a pair of those glasses on display the nasty woman whispered something to the manager’s ear & they both said nothing. That is also a weak manageress to allow her staff treating customers like a dirt & she remains silent. I have been Costco customer for 30 years visiting all different branches they have in the UK. I have never seen such a unprofessional and rude staff at any Costco branches before.

Be prepared to open your wallet. When you see the fantastic massive TVs and fridge freezers they have on show. But other than that if you tend to buy in bulk then this is the place for you. Good place frendly staff.

Best to go during working week as weekends are rammed. Good all round wholesalers. Best keep a comparison on prices with other stores. They have their own petrol station for members only, but very competitive prices.

Very easy to get a membership here. All the food goods are fantastic, from a glass fronted butchers so you can see them working to an open front bakers birthday cakes here are very easy to order and are always on time, they are lovely and most and huge for the money. Fresh good are lovely and fresh and are very attractively displayed. You can get clothes gifts, books, toys cosmetics and much much more.

I will not be buying fresh meet or fish from Costco ever again! Last month I had to bring pork loins back for a refund as they were rotten! This time I have farmed trout that is off and I have no time to go to coscto to return it Very disappointed!