1/5 Kieran T. 2 years ago on Google
I
write
this
in
the
hope
of
helping
pilgrims
and
travellers.
The
shrine
is
beautiful.
But
stay
elsewhere.
If
like
us
you
are
walking
from
Norwich
I
strongly
recommend
arrange
to
stay
somewhere
else
nearby,
get
settled,
then
finish
your
walk
to
the
shrine.
The
accomodation
experience
here
was
extremely
unwelcoming
and
testing.
If
you
are
interested
in
detail:
it
was
hard
to
find
reception.
When
we
did,
we
were
sent
to
our
room
via
a
route
back
out
on
the
street
(unnecessarily)
and
got
there
to
find
it
not
ready.
It
was
after
5pm
and
we
were
exhausted
but
were
told
by
overworked,
understaffed
cleaning
staff
that
we
and
our
bags
must
leave
and
it
would
be
"at
least
an
hour".
We
went
back
to
reception
where
we
were
high-handedly
told
to
ignore
that
advice
and
return
after
10
to
15
mins.
Still
trudging
around
with
our
bags
we
did
this,
to
find
a
sharp
suited
gentleman
nagging
the
cleaners
but
still
no
room
at
the
inn!
Another
similar
wait
later
we
were
finally
allowed
in.
Same
suited
person
(who
never
introduced
themself)
did
the
classic
"I
heard
you
were
upset'
-
feeling
like
he
blamed
us
-
and
in
short
told
us
we
had
been
wrong
to
follow
the
advice
and
he
"had
been
going
to
reallocate
us
but
we
seemed
fine
now".
There
was
an
apology
of
the
"I'm
sorry
you're
upset"
variety
but
no
acknowledgement
that
anything
could
have
been
done
better.
A
shame
he
didn't
make
that
semi-offer
of
reallocation
the
first
time
he
saw
us,
though
of
course
really
it's
shocking
that
reception
didn't
at
the
first
instance.
The
overall
experience
left
us
feeling
that
the
cleaners
are
treated
in
a
very
unChristian
way,
and
that
the
accommodation
is
only
really
designed
for
coach
parties.
£130
for
a
shared
bathroom
is
a
bit
much
but
we
at
least
expected
a
welcome.
Also
there
was
no
vegetarian
food
available.
On
check
out
there
was
no
opportunity
to
give
feedback.
Very
disappointing.
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