Wickes Wakefield image

Wickes Wakefield

Building materials store Kitchen supply store Paint store Bathroom supply store Flooring store Plumbing supply store Tile store Landscaping supply store Radiator shop Plywood supplier

👍 Medium sized store, was low in stock On a lot of items when I visited. Good range and lots of free parking. People often mention staff, helpful, service, customer, Wickes, store,


Address

Albion Mills Retail Park, Ings Rd, Wakefield WF2 9SA, United Kingdom

Website

www.wickes.co.uk

Contact

+44 1924 206670

Price rating

$ $$$

Rating on Google Maps

4.10 (389 reviews)

Open on Google Maps

Working Hours

  • Friday: 7 am to 8 pm
  • Saturday: 7 am to 7 pm
  • Sunday: 10 am to 4 pm
  • Monday: 7 am to 8 pm
  • Tuesday: 7 am to 8 pm
  • Wednesday: 7 am to 8 pm
  • Thursday: 7 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: staff (11) helpful (8) service (8) customer (8) Wickes (8) store (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 dale i. 2 years ago on Google • 82 reviews
    Medium sized store, was low in stock On a lot of items when I visited. Good range and lots of free parking.
    1 person found this review helpful 👍

  • 5/5 Yanko 1 year ago on Google • 693 reviews
    Good place to buy supplies, DIY, home improvement, decoration.

  • 5/5 Abdul S. 1 year ago on Google • 536 reviews
    Everything for DIY, bit quiet than others, really helpful staff, not difficult to finding something, good on prices, specially paints are really high quality with moderate prices, I really recommend them

  • 5/5 journey of L. 11 months ago on Google • 279 reviews
    Good place for shopping paint hardware and garden things or many more

  • 5/5 Sarah M. 1 year ago on Google • 26 reviews
    You can buy samples of laminate, refundable when you buy your laminate. What a great service. It's so much easier to make your decision when you can take a bit home and place in your room. Mine is for my kitchen so I can pick the best one that goes with my work top and units. 5 🌟

  • 1/5 壹貳叄 9 months ago on Google • 21 reviews
    Bought an item online. Call the customer service to cancel it. The item was later delivered. Called their customer service again, was told someone would contact me to arrange collection, no one ever did.

  • 5/5 Sue B. 3 months ago on Google • 12 reviews New
    Very friendly helpful staff especially Donna who went out of her way to help us and kept us informed about item of our order with thanks

  • 5/5 Steven S. 3 months ago on Google • 4 reviews New
    I am currently fitting a kitchen and a clip for the sink was missing, I rang Wickes who advised they don’t sell separately, but Jack was a star and managed to get me a clip from some damaged stock. Thank you Jack, and thank you Wickes for helping me out.

  • 4/5 S P. 2 years ago on Google
    Good store for your DIY store. It was ashame that one of our items being misprinted on the shelf.

  • 5/5 Lynn S. 1 year ago on Google
    Staff are happy to help, I've come out with knowledge on how to do things

  • 5/5 Ashley L. 1 year ago on Google
    Extensive range of products knowledgeable staff always willing to help with advice and loading vehicle if required

  • 1/5 Alison D. 1 year ago on Google
    Shocking Experience. BEWARE this company use CPM (UK Car Park Management through the land lord. CPM are nothing but a legal scam to extort parking charges from you. They send you letters demanding payment of £60 - £100 - £120 then send a letter saying they will send a Debt Collector Local To You. (THIS ACTION IS NOT ALLOWED AND CAN ONLY BE ENFORCED - ISSED AFTER COURT JUDGEMENT ) Asked to speak to duty manager regarding this but he wouldn't come out of his office and talk to me just passed the book onto a young checkout assistant. Poor Management Skill. Spend quite abit using TradePro but will never use Wickes again. Other local builders merchants provide the same products and do not hit you with Parking Charges.

  • 5/5 Sharon A. 1 year ago on Google
    The staff at the Wakefield store are amazing! Janine in particular, as well as the lady at customer services (whose name I have forgotten) they both went the extra mile and I'm so grateful. Thank you!

  • 4/5 Mark W. 1 year ago on Google
    Well stocked and cheaper than other places for floor boards

  • 5/5 Andrew S. 1 year ago on Google
    Excellent Service. Had a problem with a damaged skirting that had been delivered. Spoke with a gent named Mark at Wickes and he had it sorted straight away, thus helping me to finish the works that I had already started - much appreciated and well done Wickes.

  • 4/5 MARK L. 2 years ago on Google
    Nice easy parking, very helpful staff and a good range of stuff

  • 5/5 Patrick W. 2 years ago on Google
    Stock wasn't out but it was soon sorted with a friendly staff worker went out of the shop very happy

  • 5/5 Sean K. 1 year ago on Google
    Great range of DIY. Friendly and helpful staff. Bought shed online collected in store 1 hour later

  • 5/5 Jon G. 1 year ago on Google
    Wickes Wakefield is much quieter, better stocked, cheaper, and has more parking than its closest competitor B&Q. They seem to run on a constant skeleton staff, but if you do need help they’re always happy to assist.

  • 5/5 Paul C. 1 year ago on Google
    Great, staff were very helpful. Good layout inside spacious making it easy to get around and find the items you want. The car park has easy access with a one-way through.

  • 1/5 philip p. 2 years ago on Google
    Staff are more pre,occupied amusing amongst themselves rather than be in the aisles visible to customers. Expensive hardware chain with limited range/value. did I mention poor customer service?

  • 4/5 James C. 3 years ago on Google
    Got to love Wickes, not the cheapest, but not the most expensive and you're not overwhelmed with choice like some of the other sheds.

  • 1/5 Jordo C. 3 years ago on Google
    Very poor customer service; I desperately needed the toilet but despite this, I was told I couldn't use them. It was an exceptional circumstance because I occasionally have issues with my bowels. This didn't faze the woman at the service customer checkout and I was told to go elsewhere. As a thank you, I left a present in the car park. I will never shop at Wickes again. Awful.

  • 5/5 Colin M. 2 years ago on Google
    Brilliant got same tile size and design from 6 yrs ago thought they was obsolete

  • 5/5 David E. 2 years ago on Google
    Nice lady on the check very helpful thank you

  • 5/5 Kathryn B. 3 years ago on Google
    Very good.. Nice big car park.. Staff extremely polite and helpful.. Always enjoy visiting this garden centre

  • 3/5 Paul S. 3 years ago on Google
    Pretty subdued atmosphere but it's hard to make conversation with masked staff. So much stuff on offer that sometimes it's difficult to find exactly what you need. Plenty of car parking spaces and easy access to the till area. Just seems devoid of excitement.

  • 1/5 James J. 4 months ago on Google • 1 review
    Awful customer service. The store manager was happy to take payment for the bathroom but from that moment on it was problem after problem. Certain parts of the order missing that were obviously needed and the staff were told we needed. Items such as the toilet bowl being scratched. Then having to wait up to 14 days for new items to be delivered. Tried contacting the customer service and their response time was the worst I have ever had. I will never be using wickes again after this experience.

  • 4/5 Gary N. 9 months ago on Google • 1 review
    Very helpful staffs. I like to thank them, especially the manager Mike. He helps us to solve the problem that annoys us for weeks. He is willing to help.


Call +44 1924 206670 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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