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Pat Kirk Ltd

Auto parts store Car dealer Used car dealer Ford dealer Nissan dealer Mazda dealer

🫤 Got tyres fitted but they broke my locking wheelnut on the front and when approached about it they said there was nothing they can do and left me too defend for myself. Had too ring quick fit headoffice and the same was said .The only people who could help was Raymond Donnellys Dungannon vauxhall g... People often mention service, Kirk, helpful, staff, Mazda, Great, great, friendly, Ciara, cars,


Address

53 Brookmount Rd, Omagh BT78 5HZ, United Kingdom

Website

www.patkirk.com

Contact

+44 28 8225 1515

Rating on Google Maps

4.60 (281 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 7:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 1 pm
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: service (26) Kirk (13) helpful (12) staff (11) Mazda (9) Great (9) great (9) friendly (8) Ciara (6) cars (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Raymond F. 1 year ago on Google
    Got tyres fitted but they broke my locking wheelnut on the front and when approached about it they said there was nothing they can do and left me too defend for myself. Had too ring quick fit headoffice and the same was said .The only people who could help was Raymond Donnellys Dungannon vauxhall garage ..that shows the difference in garages.Cris should learn how too take a locking wheelnut properly.
    2 people found this review helpful 👍

  • 1/5 valerie h. 6 months ago on Google
    Bought a car in July 2023 from Pat Kirk omagh. First time and last time I will do business here. They said they would service the car which they didn’t and valeting of poor standard
    1 person found this review helpful 👍

  • 5/5 John 1 year ago on Google
    Big thank you to Andy Kyle (Mazda Service Manager) who promptly sorted out a starting issue for me, yesterday. Much appreciated.
    1 person found this review helpful 👍

  • 5/5 Suzi G. 2 years ago on Google
    Had my Mazda serviced, helpful staff very welcoming. Even changed my battery on my key as they noticed it was running low. Was offered a lift into town however, it was a lovely day and within walking distance. There is a seating area where you can wait.
    1 person found this review helpful 👍

  • 5/5 Me Myself & I. 1 year ago on Google
    Just had some work carried out in Pat Kirk Mazda, Brookmount Road Omagh. Have to commend the Parts Dept and Manager Andy for his expedient and caring manner in my dealings with him. Have nothing but praise for this firm.

  • 1/5 Michael M. 4 years ago on Google
    No effort to help no seance of urgency

  • 5/5 Marion R. 4 years ago on Google
    Always given first class service

  • 5/5 liam w. 4 years ago on Google
    Bought a used Mazda here. Came up from Cork and was picked up at the bus station at near close of business on a Saturday by Ciara the Mazda salesperson. Nothing was rushed. I was shown all of the cars features, given coffee and biscuits and Ciara even connected my phone to the car. It was explained clearly to me what to do if I should have any problems during the generous 6 month warranty (5 year old car). An extremely good buying experience. I would recommend Kirk's to anyone. Car was prepared at very short notice, and was immaculate when I arrived, fully serviced, new tyres, mats etc. If you want a good Mazda give Ciara a ring at Pat Kirk's in Omagh.

  • 5/5 Anne G. 4 years ago on Google
    Very efficient and helpful staff Highly recommended.

  • 5/5 Stanley Mc C. 5 years ago on Google
    Always cortious and very helpful

  • 5/5 morgan m. 5 years ago on Google
    Top class service from Aaron McCutcheon, he is a true asset to any business. Having my own garage myself, I understand how hard it is to try and give the best service you can, and this is what pat kirk and his staff achieves. In a world where you unfortunately cant please everyone, it is obviously apparent by the number of 5 star reviews this is definitely a five star business, many thanks guys, and i wish you continued success, morgan maher

  • 1/5 Eugene M. 5 years ago on Google
    Disaster, I ordered a part for a car on the Thursday, I rang on the Friday to see if it came in, I then rang on the Monday afternoon to see if it came in only to be told that it was sitting here since Friday after hiring a car for the weekend and no need to. The excuse after ordering the part and paying for the part and leaving my details to ring me when the part came in they had no number to contact me and on the Friday I had left my number again. How can businesses like this survive, I am in the process of changing the car later on but I am sorry to say I will be going elsewhere.

  • 5/5 Niamh L. 5 years ago on Google
    The disabled advisor couldn't have been more helpful

  • 1/5 William Mcfarland William M. 5 years ago on Google
    Wouldn't deal with them from past experiences .Big place poor service wound recommend them to anybody .

  • 5/5 Mark C. 5 years ago on Google
    I was there today to exchange my wife's Nissan Duke 2011 for a 2015 Nissan Duke. First class sale and advice from Kiera .

  • 1/5 Macey D. 5 years ago on Google
    Service/parts department couldn't even produce a correct radio code for a nissan. Supposedly Nissan dealers. Unimpressed.

  • 5/5 Donal K. 2 years ago on Google
    Great customer service. They are a lovely team to deal with. They sold me a fantastic second-hand car with a good price. I will definitely be coming back.

  • 5/5 Gregory A. 1 year ago on Google
    Can't thank Andrew Crawford & Luke Edwards enough for getting our daughter sorted out with a new car. We've known Andrew for over 5 years and have always purchased cars from him. The service he gave us as well as introducing us to Luke was great. We were kept informed of progress and all he staff at Pat Kirk are Friendly and helpful. We'll be definitely be back again when our son is due to change. Thanks again Andrew & Luke.

  • 5/5 Ann K. 4 years ago on Google
    Great place for a car

  • 4/5 Brian K. 1 year ago on Google
    Excellent service very polite. Only here because of a recall of my car. I am not from the area but have no complaints.

  • 5/5 Paul 2 years ago on Google
    Having just moved to Fermanagh this was my first visit...on arrival I was stunned at what a fabulous modern dealership it was. The staff were amazing and nothing was too much trouble even dropped me to the shops and when I was done a quick phone call and I was picked up. The hospitality area was first rate with a great drinks machine, comfortable seating g and a decent TV. Cherry on the top was the service and MoT check was very well priced. An exemplar for others to follow

  • 5/5 Lisa C. 1 year ago on Google
    Highly recommended Pat Kirk, Omagh for anyone looking for a new car! Purchased my new car two weeks ago and I just love it! Ciara was just amazing to deal with, couldn't have been more helpful in helping me find the perfect family car I was looking for. Thanks so much!

  • 5/5 Billy D. 1 year ago on Google
    Had a great experience with the staff at Pat Kirks. Met Holly who directed me promptly and professionally to Ciara who managed to sell me a beautiful used Mazda CX5. Both ladies were very professional, kind and are a great assett to the company. Also met Andy who had my car ready the following day for collection. The best ever experience i have had when buying a car. They are all a credit to Pat Kirk ltd. We always hear from those that have complaints so it is equally important when things are great to also share those experiences. Well done again to all at the company. .

  • 5/5 Andrew C. 1 year ago on Google
    I rate Pat Kirk Mazda in Strabane 1st rate, nothing is too much trouble, anything that I've needed or had a query on Andy in Mazda Service has sorted things out for me. I've had my CX5 nearly four years now & the garage have booked an MOT slot & a service for the beginning of next year already. Great job guys & you're a credit to your profession

  • 5/5 James Canavan (D canavan c. 6 months ago on Google
    My wife first contacted Michelle about what cars she had stock for out first motability car. She fell in love with a silver focus. So now it's the family's car as it was hers. Michelle handled everything with compassion and understanding. And hand over was smooth if not tough on our family ( for personal reasons ). Very professional and personal service.

  • 5/5 paul m. 6 months ago on Google
    Great place the Motability agent Michelle Carville dealing with me to get my car was a friendly person and guided me around the working of the console because I was new to me,great car dealership 😁

  • 5/5 J S. 6 months ago on Google
    Fantastic experience with Ciara at Pat Kirk! She went above and beyond to make sure the car was exactly what I wanted. It was an absolute pleasure and I'm delighted with my new car!

  • 5/5 Jan W. 5 months ago on Google
    My husband and I rang Shaun in Nissan sales, we met to view the car but sadly it was not what we wanted, But we did end up buying a car and are delighted with it so thank you Shaun, and Pat Kirk..

  • 5/5 Susan S. 6 months ago on Google
    Scott was very helpful on our visit today.

  • 5/5 Marta K. 4 years ago on Google
    (Translated by Google) ♥ ️ (Original) ♥️

  • 4/5 Maureen J. 4 years ago on Google
    Brian at the service desk is so nice. Pity they didnt wash my car or wipe the inside of the car where the mechanic left it dirty. Pat Kirk got back to me about my review. They sent a man out to get my car and left me a courtesy car. My car came back washed, polished and spotless inside. Great job.

  • 5/5 Christopher A. 3 years ago on Google
    Good service

  • 5/5 Dan K. 4 years ago on Google
    Just to echo previous comments on Aaron McCutcheon especially and all the staff at Pat Kirk Motors. Such good service!

  • 5/5 Martin G. 4 years ago on Google
    I burst a tyre at the front of the showroom and they cudnt do enough for me. The repaired for me and provided us with tea and coffee while we waited

  • 5/5 Aaron B. 4 years ago on Google
    Great customer care, very pleased with the service

  • 5/5 Kevin C. 5 years ago on Google
    Superb service. Friendly, courteous and knowledgeable staff (Ciaran and James specifically). No 'hard sell' or pressure to buy.

  • 5/5 Terry M. 4 years ago on Google
    Brilliant place for Motability

  • 5/5 Anne-Marie H. 4 years ago on Google
    Lovely friendly helpful staff especially Michelle

  • 5/5 Billy C. 2 years ago on Google
    They do a great service, very professional

  • 5/5 ray h. 3 years ago on Google
    5 star for customer Service . The Staff very helpful and friendly . I Cannot say enough about this dealership . Highly recommended if you are changing or trading up . Have to give Stephanie a mention as her efficiency throughout the process was top class .

  • 5/5 kevin m. 3 years ago on Google
    Sell good car and jeep

  • 5/5 Seamus M. 3 years ago on Google
    Excellent dealership, haven’t purchased yet but when I do I will definitely be back. The guys in the Ford showroom couldn’t do enough for me. Thanks Paul & James.

  • 5/5 Paul Mc C. 4 years ago on Google
    First Class Service

  • 5/5 Andrew F. 4 years ago on Google
    Had a five star plus experience with the aftersales department, Denise & Brian were lovely to deal with and couldn’t be more knowledgable or helpful. They went above & beyond. I wouldn’t go anywhere else to have work carried out on my car and with my service plan, no bills to pay on the day which is a great comfort knowing they are already covered and I’m able to save money on extra parts if I need them. Thanks again Brian & Denise for the impeccable service.

  • 5/5 Pauline J. 4 years ago on Google
    Called in for a quick visit on the way through Omagh, Salesman was lovely, didnt mind when I said I hadn't much time which was nice, gave me lots of information on the Nissan Qashqai and showed me a car, I was quite impressed, I'm giving 5 stars for his excellent performance on such a short visit. I'll be back!

  • 5/5 Charlotte D. 4 years ago on Google
    Good service and obliging staff. Left me shopping and picked me up. What more can you ask for

  • 5/5 Michal K. 4 years ago on Google
    Very good and friendly service

  • 5/5 Jill L. 4 years ago on Google
    Great service and customer care.

  • 5/5 phil m. 4 years ago on Google
    Great dealership and great service

  • 5/5 Linas G. 4 years ago on Google
    Good

  • 5/5 Curlywurly 4 years ago on Google
    Had my car serviced recently with Pat Kirk, Denise was so helpful, friendly and accommodating. Cup of tea made for me and even offered a biscuit or two, small touches like that have kept me continuing to return to pat Kirk for my servicing needs. The service department can’t do enough for you, loan car and a lift to town/home was offered to me. Greeted with a smile and a friendly face, the guys at the servicing desk are so busy and still manage to remain friendly and calm, even if they are under pressure, a real asset to the company! Car was returned to me washed and hoovered, again another small touch which I so greatly appreciated.

  • 5/5 ROBERT C. 4 years ago on Google
    More than impressed. Went that extra mile with a minor problem. Excellent service from both Martin and Rob. ?? Can't see me looking beyond Pat Kirk, Omagh when it's time to change the cars. Thanks

  • 1/5 Garry M. 4 years ago on Google
    Spent 30 minutes looking at cars no staff came near us we left and bought elsewhere

  • 5/5 ICT So E. 4 years ago on Google
    I had a (minor) problem with a car bought from them 8 years ago - they literally could not have been more helpful if they'd tried. Wonderfully friendly, the best value for money possible in the entire world. If I ever buy a new car I'd be tempted to fly to Northern Ireland for it!

  • 5/5 Colin G. 4 years ago on Google
    Great selection of cars from Nissan and Ford etc.

  • 5/5 chris m. 4 years ago on Google
    Excellent service.....

  • 5/5 dennis h. 4 years ago on Google
    Best dealership in northern Ireland


Call +44 28 8225 1515 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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