Cinders Bridal and Prom Boutique in Sunderland & Durham image

Cinders Bridal and Prom Boutique in Sunderland & Durham

Clothing store Womens clothing store Boutique Party store Dress shop Bridal shop Plus size clothing store Wedding store Dressmaker Evening dress rental service

One of the Top rated Clothing stores in Sunderland


Address

27 Front St, Hetton-le-Hole, Houghton le Spring DH5 9PF, United Kingdom

Contact

+44 191 447 1910

Rating on Google Maps

4.70 (40 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 5 pm
  • Saturday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: dress (26) dresses (17) shop (14) Kate (13) daughter (12) service (11) prom (10) recommend (8) good (8) wedding (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 emma b. 4 years ago on Google
    Was in awe of the shop and their staff. When I first went in they welcomed me, asked what I wanted to try on, helped me decide what dresses I suited and measured me properly when I had chosen the perfect dress. I was crying with happiness and excitement when i picked up my dress today. Couldn’t of asked for a dress more perfect. Thankyou so much for making my prom. xxxx
    2 people found this review helpful 👍

  • 5/5 Donna M. 4 years ago on Google
    Absolutely over the moon we were when we had the pleasure of visiting your shop and you played a very big part in helping my daughter choose her wedding dress. Kate you were fantastic and also very patient as you can probably remember she was very unsure what she wanted and your knowledge and understanding of all your gowns and of her after all the time you spent with her meant she found the most amazing dress and she looked beautiful. Your service and friendliness put her at ease instantly and your range of gowns are outstanding. myself my mam and daughter enjoyed every moment of that evening we spent in your shop with you and your mam your hospitality was second to none ! we're lookin forward to our next visit already and I carnt thank you enough for sharing such a special occasion and making it so memorable for us all . regards Donna
    1 person found this review helpful 👍

  • 5/5 gary c. 11 months ago on Google
    5 star, they let my daughter try on every dress on earth which was boring as hell for me but she found the one she wanted and she looks class. Price was bang on, much better than i expected, sorted her some free costume jewellery too. Lovely staff who are very helpful, highly recommend.
    1 person found this review helpful 👍

  • 5/5 Amanda W. 4 years ago on Google
    Excellent services, Katy went out of her way to make my mam feel comfortable and advise her on dresses. Very accommodating and knowledgeable and yes my mam said YES to the dress xxx
    1 person found this review helpful 👍

  • 5/5 jan l. 4 years ago on Google
    Excellence service very professional and loads of dresses to choose from . And nothing was to much bother well done for such good service
    1 person found this review helpful 👍

  • 5/5 joanne w. 2 years ago on Google
    After having a major crisis with having a bespoke dress made for my daughters wedding that didn’t turn out well at all I was left with a week and a half to go and nothing to wear at all…. Other prom shops I’d gone too had nothing to offer for larger ladies at all and I was literally pushed to the limits for having a breakdown. I arranged an appointment with the girls and luckily only had to wait a day for it. The girls were amazing so attentive and did all they possibly could do to help me in my situation immediately pulled a gorgeous dress for me that fit perfect and exactley the style I was looking for .. I will highly recommend for choice sizes and affordability thanks for saving the day girls and thanks again xx
    1 person found this review helpful 👍

  • 5/5 Lucas M. 4 years ago on Google
    Hi Kate, it’s Helen - thank you so much for the absolutely outstanding service and out of this world wedding dress, along with all my bridesmaids dresses. Can’t thank you enough 100% will recommend you Xxxx
    1 person found this review helpful 👍

  • 5/5 Mary W. 1 year ago on Google
    My daughter had a lovely time trying on lots of dresses from a huge choice of styles and colours. She was thrilled with the one she chose! Many thanks to the lovely Julie for making us feel so welcome and for making my daughter ( Lydia) so comfortable and relaxed.
    1 person found this review helpful 👍

  • 5/5 Sharon F. 5 years ago on Google
    Excellent service, beautiful dresses
    1 person found this review helpful 👍

  • 5/5 ansar m. 6 years ago on Google
    Took a party of 14 Girls to this shop, service was fantastic and all the 14 girls found the dress they were after. feed back from the girls was fantastic..

  • 5/5 Martin R. 5 years ago on Google
    Good good good good good excellent

  • 5/5 olivia g. 6 years ago on Google
    Lovely dresses and wonderful service. Staff are very polite and go that extra mile. The dress I bought was amazing and the price was well worth it. Money well spent.

  • 5/5 Gill 1 year ago on Google
    I 100% recommend this shop for prom dresses, the ladies are lovely my daughter went in knowing what she wanted but was quickly changed by advice given. She had gone through so much and needed a dress she felt confident and comfortable in and we definitely got that. They tried alsorts of styles and colours on her until she found one she loved a complete change of style and colour. They didn't rush us they took their time. Can't wait to see her in her dress in June

  • 5/5 Carol M. 2 years ago on Google
    Kate is very knowledgeable and friendly. Nothing is too much trouble especially when you have an autistic daughter. Thank you Kate

  • 5/5 Denise H. 2 years ago on Google
    What a great experience, welcoming from the start, made my daughter and I have a fabulous time finding the right dress for her. The owner certainly knows her stuff! She ensured my daughter felt listened to and advised when needed. Thank you

  • 5/5 STACEY P. 1 year ago on Google
    Fantastic service, we didn't feel at all rushed, nothing was too much trouble. A great range of dresses to try on and lots of knowledgeable l helpful advice was given. We left with a very happy girl!

  • 5/5 wayne C. 7 months ago on Google
    Had our appointment last night for our daughters prom dress. They really couldn't have been more attentive and thoughtful. Really put our daughter at ease listened to what she wanted, nothing was too much trouble. After about 15 dresses, and lots of communication as to what she liked, disliked, she found her perfect dress!

  • 5/5 george B. 4 years ago on Google
    I’m using my husbands account to write this review but I cannot praise cinders enough. I took our granddaughter to cinders for her prom dress Kate was absolutely amazing and very patient Catherine had a rough idea what she wanted but Kate tried loads of different styles and colours of dresses on her till she found the one she liked. I would highly recommend this little shop Catherine loved the fact she was the only one in the shop and no pressure put on her we picked her dress up last night and we are all very happy with it .Thank you Kate .

  • 5/5 Claire S. 4 years ago on Google
    Fantastic service. Couldn't have made prom dress shopping any easier... highly recommend

  • 5/5 Lisa G. 4 years ago on Google
    Lovely shop , some beautiful dresses , staff really friendly and make you feel at ease , my daughter has picked her prom dress and cudnt of picked a better shop to get it from thank you so much

  • 5/5 Ashleigh M. 4 years ago on Google
    Absolutely fab staff, very friendly and helpful. Highly recommend. Thank you

  • 5/5 Paul P. 4 years ago on Google
    Amazing service and very patient while selecting daughters dress.

  • 5/5 Abi H. 4 years ago on Google
    Got my bueatiful prom dress from here amazing service

  • 5/5 Janet L. 4 years ago on Google
    Friendly staff. Lots of choice

  • 5/5 GRUMBLEDUKE 4 years ago on Google
    I’ve had the delight of working along side Kate now on more than one occasion, on a design shoot and a wedding showcase and Kate is an absolute pleasure to be around, always ready to lend a hand. Kate supplied the wedding gowns for both the shoot and showcase and both times they were absolutely on point and looked absolutely gorgeous!

  • 5/5 bridget g. 4 years ago on Google
    Great shop beautiful dresses and really lovely ladies so helpful and really patient open the shop when it was closed for me. I was so happy with my dresses great quality and good price definitely will be back 🌟🌟🌟🌟🌟🌟

  • 5/5 Erica E. 4 years ago on Google
    I would just like to take this opportunity to thank you Kate for helping me choose the perfect wedding dress. I never felt rushed and nothing was too much trouble. I will definitely be recommending you to my friends and their daughters as your prom wear is also outstanding. Thanks again for all of your help x

  • 5/5 Karen H. 4 years ago on Google
    Fantastic experience . The assistant was so helpful and sorted our daughter out with the dresses she liked and also different styles. Would definately recommend

  • 5/5 Murel L. 4 years ago on Google
    Wow this little shop is brilliant just been with my granddaughter for her prom dress the girls in this shop are amazing if having trouble deciding what style or colour you want this is shop to go to they know exactly what to dress you in

  • 4/5 Judith G. 4 years ago on Google
    Some beautiful dresses, very attentive staff, not cheap but good quality.

  • 5/5 Christine L. 4 years ago on Google
    This was the best and most comfortable experience I've had whilst trying wedding dresses on. Kate is very friendly, polite and really put me at ease after previous bad experiences in bridal boutiques. Cinders stock the biggest curvy range I've ever seen and I was ecstatic to find 'the one' in the store. Thank you Kate for a great shopping experience ❤️

  • 5/5 Kevin M. 3 years ago on Google
    you guys were lovely with my fiancee, thank you so much she had a really good experience.

  • 1/5 Joanne A. 3 years ago on Google
    Absolutely awful experience! Do not use!


Call +44 191 447 1910 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible lift
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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