We all heard about the long queues due to staff shortages at many other airports recently. Eventually chose to use this airport for an early flight, and was able to pass through the security in less than 15 minutes. Met my expectations so it deserves a 5-star. Got the same £1 plastic bag for liquids issue as others mentioned, but probably my fault as I thought OK just to take out my tiny hand sanitiser from my pocket, but ended up being told I need a plastic bag for it. Staff from the airport, security, and ground services were all friendly in general - you know most of them should be working under stress due to the restoring passenger volume. Glad that they made my trip a pleasant one. The airport is not really a big one, so it took me virtually no time leaving the aircraft as well as the airport when returning to the England.

Using the airport mid week and in the afternoon is fairly relaxed, security was empty. I didn’t realise that they charge you for the plastic bags required for liquid products, at the security baggage area they have a machine that accepts £1 coins only, you can buy them from the vending machine where you can pay by contactless that you pass as you go past the initial gates - you miss that point if you go by fast track security though so you have to go back to the beginning. All other airports I’ve been in the bags have been free. Every other airport has screens in each bar or cafe so you can check your gate. The announcements are so quiet on the tannoys. On the plus side, they have a smoking area if that’s your thing. The airport is nice, just very poor in terms of set up for the passenger.

We love the airport and we like the drive over to it.There are great carparks,drop off points and hotels all adjacent to the main building.The airport itself is huge,tidy with plenty of facilities to enjoy.Coming back through was easy enough and then your straight out into the main foyer.Cant wait to do it again.

A great airport. Security a breeze to get through staff are friendly and efficient. The airport it self has plenty to offer for travellers. By far better than travelling from Manchester airport.

Beware of the red lines and bus lanes on the way into the airport, there are sad little men waiting in their camera vans to fine you £60 all day everyday. You will have to pay to drop off regardless. There is nowhere to pull over even if you need directions. Will never use this airport ever again.

Reasonable airport, but like all Airport the are profiting businesses, trying to charge extortionate prices for parking. Car rental is a couple minutes walk to the right (when facing the main terminal) from the terminal building (turn left as you leave the terminal). If you have baggage you should lug it to the car rental area when hiring a vehicle. If you wish to drive it back to the terminal you will be slogged a minimum of 4£ just to park a couple of minutes. We parked for a short time to familiarize our selves with the vehicle after collecting baggage and we’re charge 25£ for the privilege. Toilets are modern and well equipped but not well signposted when first entering the terminal building.

Flew out on a Saturday lunchtime in March and returned early morning on a Wednesday. Both transitions of the airport process's were fluid and stress free. Easyjet were punctual on both occasions, which is always good. Sadly the only thing stopping a 5 star review is the disgraceful parking and drop off pricing. You should be ashamed of yourselves.

Great little airport and the Lufthansa flights to Frankfurt open up so many other destinations. Quick and easy through check-in and security. Staff friendly. Couple of places to fill water bottles (one by picnic area, other by gate 12) Airport parking is reasonably priced and walking distance to the terminal

I'm a little embarrassed by my home town airport. From the exorbitant charges for drop-off or pick-up to the penny pinching by charging for face masks and plastic bags at security the entire airport seems more designed to fleece as much money out of unprepared passengers as possible rather than a welcoming friendly experience. I get that they need to make money and I get that everyone should know by now to bring a mask and use a plastic bag for liquids but for an airport branding itself as Faster. Easier. Friendlier. these extra charges are just ridiculous.

Very good but if you arrived at night you will struggle to find transport from the airport.

I love this airport. Really friendly staff at the shops. Flight destinations a little limited but still provide a good variety of cultural, business and holiday options. The yellow submarine is a little lame. The Hampton by Hilton next to the terminal is excellent. Parking expensive unless you are a hotel guest.

John Lennon was born in Liverpool. He was a singer, songwriter, musician and ambassador of peace all in one. "The Beatles" would be at the top of any list of the world's most popular bands - John Lennon was one of four members of the Beatles. The one who told us through songs about the dream of a world where there will be no country, no conflict between people, everyone will live in peace, who wanted one day everyone will be the charioteer of this dream, my heart was filled with happiness when I landed at the airport named after him. What a cruel irony of fate - an assailant took his life when he was just forty years old - he too was a devoted devotee! We are all getting older, but he will remain with us for the rest of our lives with that bespectacled, bespectacled sage look - and would he have been very happy living in such a world?

Excellent experience for us again. Great experience with the "abandon your car" parking. Departure through the airport was smooth,staff friendly. Arrivals (at just before midnight with 3 other flights arriving the same time) was just as good, security was friendly and efficient, really showing the Liverpool friendliness off straight away. We haven't previously governed our destinations by the departure airport, but we may in future, especially with the Lufthansa connection. This airport seems to have made the right post COVID moves, hiring enough staff, retaining, and hiring the staff early enough to train them. Liverpool 10 Manchester 0

Easy to pass through most of the airport in good time. My only complaint is the security guy who prefers to block the path with his belly rather than direct passengers through his preferred path. Manners cost nothing.

It’s 10.50am on the day of The Queens funeral. The weather is appalling but for once the airport is very quiet, eerily so. No hold-ups. Straight through security and plenty of room to sit for a coffee. The mood of the staff is somber. Our flight is scheduled to depart 20mins after the two-minute silence so I will be interested see how well it is observed. Circumstances dictated it impossible to be in London for the event or it’s lead up. Apologies Ma’am. God bless The Queen. God save The King.

Liverpool Airport is now my favourite UK airport! It’s relatively easy to get to and once you’re there it’s nice and compact, clean and run well. Bag drop was the only downside, the clerk was late to open the desk, when she did eventually turn up she spend a few minutes texting on her phone before eventually dealing with the rather lengthy queue she had let develop and she had a face like a wet Wednesday with an attitude to match but the rest of the airport made this seem insignificant. Security was a breeze with cheerful, helpful staff who gave every impression that they enjoy their work and the atmosphere in the departure areas was calm and relaxed. The queue management at the gate was first class. On the return leg the walk to passport control was short, the queue moved quickly and the bags were at the carousel before I was. If I could fly from Liverpool Airport every time I’d be a happy traveller.

A cool little airport that is a good alternative to the crowded Manchester Airport. Security clearance is smooth, duty free shops ok, plenty of food outlets. The markings of the check-in point, gates, etc. are visible and legible. The boarding of travelers on planes is also efficient.

Not bad yrs ago, but BEST AVOIDED now. Good departure lounge BUT unpleasant, aggressive and over zealous security. Saw several harrassed faces on passengers stopped with absurdly over-strict enforcement of liquids in hand luggage policy. Rude, officious way of working, bordering on bully boy tactics. Other problem: ureliable bus connections with South Parkway rail stn just add to the wait or make you late.

Easily accessible, Pick up and drop off only from the express short stay car park, do not try to pick or drop someone outside the airport specially on the double red line as it is £100 fine. First 10 minutes is £5 and 20 minutes for £10.

Very speedy. Pretty small airport but very smooth at everything

Sooo many good memories here, everyone is super chill and security is a breeze compared to most airports. Lots of places to eat, lots of places to sit and the signage is 10/10. Easily the best airport I've ever frequented and I try to go through here all the time even if it costs a little bit more :)

The airport seems to be going under a lot of construction/renovation? It could be better laid out. There was only one restaurant open, The Kissing Gate, which itself has a 1.5 star rating on Google out of 195 reviews... and there was a 30 min wait so it was too late by the time our flight would have boarded to get food, which was very disappointing. Some of the artsy chairs were not very comfortable either.

Sorry Manchester but Liverpool is by far the best airport in the North West, as long as you can get where you want to go! Reasonable priced parking when booked in advance and you don’t have to shuttle in or walk forever to get to the airport either. As Manchester struggles with 2-4 hour security queues we got through Liverpool in under 10 minutes. Only negative being that a most food places were still closed and everything I was hoping to buy at duty free was sold out. Overall still pleased with the experience though.

In spite of the love that people of Liverpool have for this airport; its actually quite small, basic and has little to see. There are no seating areas within the arrival/check in area of the airport. So if you're early to the airport and don't want to go through security yet, your best bet would be finding a seat in either Starbucks or Greggs. The toilets have pretty coloured lights, but they were alarmingly dirty and unkept. Which was surprising considering how they were pretty much the prettiest part of the airport, before going through security. Because the airport is small, the number of services available are quite limited, although there are much more options once you've gone through security. It doesn't help that the airport looks old and in desperate need of refurbishment. The hotels near by the airport include Hilton by Hamptons and Premier Inn. Unfortunately Hilton by Hampton looks old and rundown, and although Premier Inn looks better, it's quite old in the inside. The parking in this airport is pretty expensive, with a minium of £5 for a short drop off.

Beware if you're driving to the airport! There are camera men waiting on every corner to catch you out! I stopped for 5 minutes to get directions and received 2 x £100 fines! I appealed the second fine as I had been issued 2 in error but they didn't want to know! I will never visit this airport again.

Some good things and some bad things. The security check is okay, unlike Manchester airport, it runs efficiently here. However, a visit to the departure lounge is not the pleasant experience it once was. Some bars are charging as much as £10.99 for a small glass of wine, a price one man exclaimed ‘should be regulated by the government’. This simply makes relaxing impossible and means that people will not stay. It’s basically just greedflation in its purest form. That being said, if you shop around, you will find that you can have a drink for a bit cheaper, but, be careful of some places jumping on the pandemic bandwagon and only accepting card and QR code. Finally, the airport had removed a lot of public seating to force passengers to use the expensive restaurants. The shops are nice though and JD often has offers and Boots staff are friendly. However, the last time I was there Boots had removed their till in favour of self service only…really sad to see some old people being embarrassed to ask for help, plus it was a nicer atmosphere when there were staff present. I probably won’t bother splashing out at the airport so much from now on.

Flew on a Thursday afternoon and found the airport pretty quiet. Check in was smooth and security was relatively quick. Don't like having to queue to board the plane on a stairwell, but thankfully it wasn't too long. All in all not too bad an experience.

Liverpool Airport, while relatively small in comparison to some major international airports, offers a streamlined and efficient travel experience. The standout feature of this airport is its friendly and competent staff. From check-in to security and information desks, the staff consistently provide excellent customer service. Their willingness to assist passengers and their efficiency in handling various tasks contribute significantly to a positive overall experience. While the airport may not have the extensive amenities and services of larger airports, its size can be an advantage, as it generally means shorter queues and less congestion. In summary, Liverpool Airport may be smaller in scale, but its staff's friendliness and competence make it a convenient and welcoming choice for travelers passing through the region.

Put my tools and soft bag through oversize to save any damage on baggage belt and tools not allowed to go with suitcases. Apparently my clothes bag was 1 of every 10 need to be searched which meant all of my clean clothes being put in a dirty tray and searched thoroughly so I had to fold everything again because of the mess. Apparently because the X-ray machine is so old. After unpacking my bag and putting it back in the case in a complete mess i really wasn’t happy. I’ve never had to do this in 40 years of travelling. They then put my bags through the machine that is to old. How’s that work. Absolute joke. Never again.

Brilliant, easy to get to with good parking close by. Small but not jam packed, easy and quick check in and quick through security too with no dramas. Good shops and food outlets when passed security too as well as when you arrive. Just far less stressful than Manchester. Will look to fly from here in the future.

Nice small airport. There is Duty Free, but I would like more choice. There are cafes where you can eat and drink. Restrooms are good, a bit dirty. There is a place to sit while you wait for your flight. The staff we met were friendly and welcoming. #airport #liverpool

Fantastic people who check the entrances on the line. The daughter has type 1 diabetes, always has insulin and all that is needed when sugar is high or low. the staff is very prepared for people with this disease, they have a professional approach to everything, especially when handling children. The best airport you can visit. Thank you for your greatness. We flew from there few time in a row and each time these people are so wonderful

Absolutely ridiculous pick up and drop off charges. 22 minutes parking cost me £25. Customers now have to wait and get on a bus when they get off the plane as opposed to walking the 50 metres to the terminal. All adds time to the customer coming through customs and I'm sure it's a deliberate attempt to extort more money from the ridiculously high parking. The rates aren't proportional to the time parked. How is it possible to jump from £10 straight to £25 for parking over 20 minutes?

As good an airport as any other. The staff were friendly, helpful and attentive. Dropped a star because of all of the closed outlets, its not the airports fault of course all due to covid but it did impact my experience. I was looking forward to an overpriced burger King. The only hot food outlet open wanted £17.99 for a chicken 🐔 burger 🍔.

A great, reasonably priced alternative to Manchester Airport with flights to destinations often ignored by larger airports. Very efficient and well organised throughput, ample parking, on airport and close by, a good range of duty free and other retail outlets. There is also several food and beverage outlets should you need to top up before your flight. Try to use the M62 approach rather than the M56 as there is a toll road that can catch you out as prepayment if missed can lead to after travel fines, this is not a pay at the toll Bridge!

Best airport in the UK in my view. Easy parking, well run and accessible airport with great staff. Never had an issue when travelling from this airport.

There was only one board showing the check-in gates for each flight. When we arrived, there was information for some flights, but ours was blank, so we waited. After about half an hour ours was still blank, and we began to feel concern that we weren't aware of anything else on the board having changed. We then walked to the opposite end of the check-in hall, where we found that there was a single, large, queue for all flights, being served by just two desks. We started worrying that we might miss our flight, although, to be fair, it did only take about 25 mins to reach the front of the queue and they did call out for anyone for one of the earlier flights to go to the head of the queue (so hopefully they would have done the same for our flight). I hadn't flown since before the pandemic, and, when we got to security, I would have appreciated signs indicating what items needed to go into the trays. When I last flew, from Manchester, there were such signs. Nor was it clear where we needed to go. We placed our trays on one conveyor belt, but nothing seemed to be moving. I asked one of the staff where we should put our trays. He gestured that he could not make out what I was saying (it was quite a noisy environment). I had to repeat myself twice, at louder volume each time, and then he seemed to believe that I was raising my voice because I was angry, whereas in fact it was because that was what he had gestured that he needed me to do. Apparently there was a problem with the scanner. We stood for some time in this queue, before they decided that they could not fix the problem with the scanner and we then had to join the other queue. We had paid for priority boarding, but were unable to take advantage of this due to arriving at the boarding gate when boarding was already in progress; if we had had correct information we would not have been late. When we were still about five minutes away from reaching the front of this queue, there was an announcement that our flight would be closing "in two minutes". This did not worry us, as we did not imagine that they would stop boarding with people still in the queue, but we thought it was ironic that the one piece of information that the airport proactively gave us was wrong.

Calm and efficient. Got through security in just over one minute. Much quieter compared to Manchester, but still has a really good selection of outlets. Shame the train doesn’t go all the way to the airport though plus the airport shuttle bus didn’t turn up so had to get an Uber 🤦‍♂️

Modern, clean and compact but still with good facilities. Toilets were pretty clean and well maintained. No queue at 6am through security. This is our first flight out of this airport and it has been a pretty good experience. The only downside was difficult to read (in the dark, white on yellow) signage to meet & greet and the postcode THEY provided sent us to the wrong place!

The security staff in particular a large older woman takes great delight in showing her authority. Shouting over the top of the other staff and unfortunately I had my bags for extra security. Said I wasn’t allowed my expensive hair product as it was in a 118ml container even though Belfast had allowed me to take it. My fault though but forget as I brought it over & she took great delight in dumping it. Hope is goes home soon extremely happy with herself when she leaves to go home.

Short stay in the multi storey car park to pick my mate up, found the car park easy to find and use. Also directly across from Liverpool airport with minimal hassle.

Speedy and smooth. Security check area could do with hiring cheerful people. Half the staff was so jolly and the other half, opposite!

Huge thumbs down for their attitude to passengers dropping off and picking up. They force cars into a car park even for a one minute stop with a flat fee of £5. Another huge thumbs down for their lack of water dispensers. I had to Google where they were located (there are two in the entire airport). The one I found is at Gate 3 by the picnic area if anyone wants to know. Thumbs up for the smallness and overall user-friendliness of the airport.

Honestly it's a great little airport. Easy to get to (damn the Mersey gateway bridge toll). Parking system is great and the price is reasonable, easy access to the terminal. We did have some IT issues booking it online. Low stress airport.

A decent airport which is convenient and fairly easy to get to. The check in process was easy and speedy, however security took a long time. There are a fair amount of shops, restaurants and cafes in the terminal but once you go to your gate there is very little space to wait at the gate and lines end up going down the corridors.

This is normally a pretty good airport, I was very disappointed today though of 6 hand sanitizer stations I tried five were empty. No soap in the toilets either, surely these things should be checked hourly to prevent the spread of infections not just Covid 18.

This is a spacious and clean airport. The facilities are all non touch which is great. The staff are also really helpful

Almost every shop closed on a Wednesday afternoon, not a single charging point, fake free WiFi (you can connect but you need to pay to have decent speed otherwise even just using google is a pain). After security check some of the few shops open didn't accept credit cards. The only good thing was I haven't had to wait too much for security checks but it's just because the airport was almost empty.

At the end of the day, it is an airport, but I’ve always found it easy to navigate, friendly and efficient. Security can have some delays at times, but this is an issue across all airports, so no loss of stars for that !! I always enjoy airport staff you can have a joke and laugh with, even as they are swabbing my toiletries

Easy to navigate, Covid-19 safe. No problems.

So quiet, nice and chilled, great aspire lounge!

Easily accessible airport, good parking facilities which don't require ages to get to the main building. One sad note: lots of rubbish around the car parks and overgrown grass and bushes which make it look really untidy. Not a great first impression.

Never had any issues here. Have flown from and back many times. Great airport as far as I'm concerned!

The smell was so bad, it was like Elephant waste but worse, all around the airport area and even inside the airport... Lots of shops closed even though it was 3pm in the day. 🤣🤣🤣 the only positive thing was the security which was quick but you had to pay a pound for a plastic bag for liquids... Which are normally provided in most other airports for free.

Amy on the Ryanair desk saved the day for us in this airport! We missed a connecting flight through Liverpool as our first flight was delayed and Amy was incredibly helpful and friendly. Booked us onto the earliest possible flight immediately with a small fee which was hundreds cheaper than the next available flight. If we didn’t get helped we may have had to travel to Manchester and sleep in the airport. Couldn’t be more thankful for the help we received. All staff in this airport seem very friendly but experienced the best customer service I have ever gotten from Amy on the 23rd July 2023

Close to home, no ridiculous prices like Manchester. Does what it says on the tin with no major fancy money making enterprises inside, just a few ( slightly overpriced) establishments. Great if all you want to do is get on a flight to your holiday or business destination without fuss. Quickly through security etc.

Easy parking and very quick transit through the airport security. Stress free and friendly. Has a small array of shops and places to have a bite to eat or drink. My favourite airport.

Great little airport. Parking just 10 mins walk plus £4 for drop off if required. Very efficient transit through check in and security plus sufficient shops to browse while you wait for your flight.

Excellent , an efficient airport. Obviously nowhere near the shopping range of Manchester but much better organised. Short term parking was reasonable transport links are very good. Always first choice in North West.

Absolutely brilliant. No delays through baggage, security or departures. Literally a few minutes through security. Plane departure was bang on time.

I have no problems with this airport at all. It was easy to get to, plenty of room in the multi-storey car park, reasonably priced (£10 for an hour), and my daughter, who I was dropping off then later picking up said that her check-in, baggage claim etc had gone very well. Would recommend this airport if it's an option for you.

Rip off Airport. Charges constantly getting increased. £5 for drop off parking. Double red lines on approach road - £100 charge if you stop, with a white van parked on pavement taking photos of offenders. Free drop off is over quarter of a Mile away- preying on the elderly & people with poor mobility. And £1 for a small clear plastic bag that must 'conform' to the size security stipulates! Extortionate prices for food and drinks at any eatery. Disgusting Rip off overall, and I'm sure John Lennon would really not want his name associated with the airport if he could voice his own oppinion. Beware road bridge charges if travelling south by car. They have to be paid on-line within 24hrs or face a hefty fine. For anyone wishing to avoid the airport drop-off parking charge, then stop on the public main road at bottom of Western avenue in Speke, near airport bus entrance. This is the shortest walk down bus road to main terminal and it's free.