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Hatton Jewellers

Jewelry store Jeweler Gold dealer Goldsmith Jewelry appraiser Manufacturer Jewelry manufacturer Scrap metal dealer

One of the Top rated Jewelry stores in Chelmsford


Address

4 Victoria Ct, New St, Chelmsford CM1 1GP, United Kingdom

Website

www.hatton-jewellers.com

Contact

+44 20 7537 2270

Rating on Google Maps

4.40 (223 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: 9:30 am to 5:30 pm
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: Hatton (25) chain (20) purchase (16) Jewellers (16) gold (15) service (14) bracelet (14) bought (14) quality (13) recommend (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Niero M. 2 years ago on Google
    I custom ordered a Cuban chain and I was not disappointed, the price and weight of the gold were reasonable 👍🏾 It feels heavy and solid and fits perfectly to my collection 🙏🏾
    4 people found this review helpful 👍

  • 5/5 Kelly P. 1 year ago on Google
    Wow amazing! Customer service is excellent. Items arrived beautifully packaged and next day delivery. After care is brilliant too! Highly recommended
    4 people found this review helpful 👍

  • 1/5 Yasmin C. 11 months ago on Google
    cheap quality jewellers. had to send my pendant back twice and they lost my £300 pendant upon me returning with my own money first class signed postage and refuse to reimburse/negotiate me with a solution. the parcel was sealed shut and they are telling me they didn’t receive it. VERY SUSPICIOUS AND UNPROFESSIONAL especially the “manager”. dont waste your money or time!
    3 people found this review helpful 👍

  • 5/5 Chris W. 11 months ago on Google
    I have purchased several items from this company and have always been seriously impressed. Well priced and beautifully made. I have recently purchased 2 items, 1 a solid gold curb bracelet and the other a diamond pendant on a white gold chain. Both of which are exquisite. I will be coming back in the next few months to make another purchase.
    3 people found this review helpful 👍

  • 5/5 R 1. 11 months ago on Google
    Massive thanks to Ted and Melanie for the huge help with my order, they both went above and beyond I'm very grateful. Would deffo recommend.
    3 people found this review helpful 👍

  • 5/5 Judy Y. 9 months ago on Google
    I was looking for a gold chain for a present. I came across Hatton Jewellers and I liked there website and the infomation regarding the items I was looking at. Also they show the items on a model, so you can really see the size when it is worn, which was particularly helpful. Delivery was next day as promised, so all very good
    3 people found this review helpful 👍

  • 5/5 Ashley D. 10 months ago on Google
    Bought a chain from Hatton Jewellers and I love it, the gold and design is second to none, it's of quality and beautiful. Came beautifully packed in a case with insurance invoice. I'd highly recommend this jewellers in a heartbeat. Looking for the next purchase.
    2 people found this review helpful 👍

  • 5/5 Michael S. 1 year ago on Google
    First time buyer from Hatton. Extensive range, well illustrated and good videos. Bought a chain as a birthday present, arrived well packaged and exactly as described. Excellent purchase, pristine gold chain, well made, and at a competitive price. Recommended.
    2 people found this review helpful 👍

  • 5/5 Rebecca 1 year ago on Google
    First time I have ordered from Hatton Jewellers online and I am very impressed and will certainly be ordering again in the future. I was searching for a cross pendant and came across one I loved in the sale. I received my order confirmation email but the next day never received a dispatch email, it was a birthday present so I wanted to make sure it arrived on time, contacted them on the web chat yesterday at 17.20 and they answered straight away and confirmed it had been dispatched that day and provided a tracking number. Sure enough it was delivered this morning! Excellent service!
    2 people found this review helpful 👍

  • 5/5 TC 1 year ago on Google
    Purchased this solid gold necklace for our sons 30th birthday. Very pleased with the whole experience from purchase to secure delivery. The necklace came with a valuation certificate for insurance purposes a cleaning cloth and a presentation box to keep it in. I would highly recommend this business. Thank you.
    2 people found this review helpful 👍

  • 5/5 J B. 7 months ago on Google
    Customer service from this company is brilliant. Had an issue with Royal Mail not delivering my item I was returning and the communication and help sorting this is second to none. Would highly recommend and will 100% be using Hatton jewellers in the future.
    2 people found this review helpful 👍

  • 5/5 Rudy M. 8 months ago on Google
    Went to purchase item online cause it’s how you end up paying less for your purchase. Spoke to I young man name Jed or Ted didn’t get to meet him, but he arranged for me to come down to the studio. I was after a chain which I liked on the website and for the price considering it’s value was more then I paid for it and on top of it I purchased a pendant and got a reasonable discount for the both items. The gentleman that dealt with me in the studio was helpful and friendly and cause I paid in cash the discount I received I was pleased with. Received lovely presentation box with my chain and pendant and certificate of authenticity and valuation of my items for insurance purposes… Happy with my purchase and was told if I ever have and problem’s I would just have to quote my receipt reference number in future reference… Thanks again Hatton Jewellers
    2 people found this review helpful 👍

  • 5/5 Clare H. 2 years ago on Google
    I have recently purchased a pair of diamond earrings from Hatton Jewellers. The price was less than i was expecting!! I couldn't fault them. There customer service was excellent they went above and beyond to get my purchase to me. The delivery time was excellent and i will definitely be using them again. Fantastic!! Would highly recommend.
    2 people found this review helpful 👍

  • 5/5 Sam 2 years ago on Google
    10/10 service, I bought the 8" curb bracelet which was too big for my partner, arrived quickly and packaged very professionally. After contacting the team at Hatton Jewellers we had it re-sized with such a quick turn around I had it back in time for the weekend, love the purchase it's perfect! Thank you for going the extra mile Hatton :)
    2 people found this review helpful 👍

  • 5/5 Dominic S. 1 year ago on Google
    I have bought a few items from Hatton Jewellers and they are just great. They continue to be my jewellers of choice. I have only bought online but would love to get to the store to see more products in person. When buying online, I'm always wary of authenticity and product quality. I am assured by the info on the website that I am in safe hands. The items also arrive with a certificate of authenticity. I have bought a necklace and rings. All have come well packaged and incredibly quick. Arriving via RM special delivery, I had to sign for the package. This assures me that I am covered if any thing goes wrong in the shipping process. 100% would recommend and I look forward to getting more items from here.
    2 people found this review helpful 👍

  • 5/5 Julie M. 7 months ago on Google
    After searching for a reasonably priced mens gold bracelet in local jewellers and on the internet I found this company. The prices were competitive and the reviews were mainly excellent. I went ahead and purchased a curb bracelet which was delivered 2 days later by special delivery. I am very happy with the quality, the bracelet is really beautiful.
    1 person found this review helpful 👍

  • 5/5 John C. 6 months ago on Google
    I had been searching for a particular piece of Jewellery for a few weeks when I stumbled across Hatton jewellers online. The piece I bought is of excellent quality snd the presentation box was an added bonus. To summarise excellent quality items, and at reasonable prices with prompt discreet delivery. Would highly recommend and wouldn’t hesitate to purchase from Hatton again in the future. Thank you!
    1 person found this review helpful 👍

  • 5/5 Davy M. 1 year ago on Google
    I bought a 20in Curb necklace, it was exactly as described on their site. It arrived today by Royal Mail Special Delivery and I absolutely love the necklace as I know my wife will... it is a beautiful necklace even better than the pictures on their site... I have also received all the authentication documents as stated. They also gave a free gift with my purchase which is exactly what I was looking for, a travel jewlery holder... Im Very happy indeed with my purchase.
    1 person found this review helpful 👍

  • 5/5 Ty the Black L. 6 months ago on Google
    Bought the gold chain online Thursday and it arrived today(Saturday) before 1pm packaged correctly and was exactly what I wanted to replace a gold chain I had been given as a gift from my dad. With the Black Friday discounted price was very good value for money
    1 person found this review helpful 👍

  • 5/5 carl w. 5 months ago on Google
    An absolute pleasure to do business with! Customer service is A+++++ absolute beautiful gold, to a highest standard. I’ll definitely be shopping here again!
    1 person found this review helpful 👍

  • 5/5 rick w. 1 year ago on Google
    Purchased a ladies bracelet online. The price was competitive and decided to purchase after reading the reviews. The ordering process was easy, good communication, online chat and the delivery was next day. The bracelet was as described and very happy. Highly recommended online retailer.
    1 person found this review helpful 👍

  • 5/5 James H. 2 years ago on Google
    Bought my 9ct Yellow Gold 9.5mm 22" Belcher chain and it was fantastic value. I paid 2.9k for it and have a evaluation for over 4k. Delivery took about a month as my Chain was custom made for me. Absolutely chuffed with it. Would highly reccommend and will be revisiting.
    1 person found this review helpful 👍

  • 5/5 M R. 1 year ago on Google
    A great service and good quality product. I was a little uncertain about ordering jewellery online, but found the website one of the best, great choice and great images to help you decide. Really easy payment process, fast delivery and the chain I bought is perfect. I'll shop with Hatton Jewellers again.
    1 person found this review helpful 👍

  • 5/5 L4T E. 1 year ago on Google
    I bought a rolex bracelet and came back for a solid curb bracelet for my brother. Top quality jewellers, probably the best in Hatton Garden. Gave me authenticity documents too and warranty with everything. I will definitely come back for Christmas gifts. 5 stars from me
    1 person found this review helpful 👍

  • 1/5 kraig v. 2 years ago on Google
    Poor quality Jewellery, after paying a couple of hundred pounds for this bracelet and spending a couple hundred on a chain to match, two weeks in and the bracelet would just fall off (luckily in the house) when i contacted them to let them know i was told take it else where to sort it! or if i want to send it to them i can pay to send it in and pay to have it returned to me! After going in to four jewellery stores that would not touch it i was told to go back to where i bought it. Hatton Jewellers said fine send it back but you pay to send and return! why should i be further out of pocket & inconvenienced for your faulty jewellery and poor customer service.
    1 person found this review helpful 👍

  • 5/5 Jenna B. 3 years ago on Google
    I love these guys. Got a gorgeous bracelet from here which I waited for ages to be in stock. Would definitely recommend 🌟
    1 person found this review helpful 👍

  • 5/5 Kris A. 2 years ago on Google
    Couldn't be happier with my new ring, I love it, I got it at a really good price too! The customer service is excellent and postage was super fast.
    1 person found this review helpful 👍

  • 5/5 dannie g. 2 years ago on Google
    A wonderful experience shopping with Hatton. My husbands chain is stunning. The quality and the packaging fantastic. So so pleased with it. His reaction was everything. I asked Hatton if they could get it to me before Christmas and they did. Amazing team so helpful. Highly highly recommend
    1 person found this review helpful 👍

  • 5/5 Chantay W. 2 years ago on Google
    My boyfriend bought me a beautiful Crystal pendant last year (April 2021) and surprised me a year later with one of your necklaces so that I could wear it on our anniversary. When I put on the necklace my boyfriend was really impressed with how it looked, it was just glistening and looks so beautiful with the pendant, I honestly couldn't be happier with it. It feels good to be able to finally wear the necklace.
    1 person found this review helpful 👍

  • 5/5 Ras D. 2 years ago on Google
    Thanks again for my jewellery love it came in 2 days in a new package signed and sealed will definitely do more business in the future 5 star for Hatton jewellers. Thanks again ras and nailah
    1 person found this review helpful 👍

  • 5/5 Gee G. 2 years ago on Google
    I am a regular on line shopper and in particular with jewellery.I purchased some earrings from this company and simply had to send a complimentary e mail to them such was the excellence of their customer service and delivery literally from start to finish which was Extremely professional and helpful. The item bought was of the highest quality delivered quickly safely and oresented in a beautiful gift box with cert of authenticity ... I highly recommend anyone to buy here they will not be disappointed ...I have already made another purchase from them which speaks for itself..
    1 person found this review helpful 👍

  • 5/5 Christine A. 1 year ago on Google
    My wife bought it online for our 1st year wedding anniversary & I was extremely happy when I saw she hid it under my pillow. The cut, the pattern & the size is a perfect fit! So so so happy with this precious gift & I couldn’t ask for anything else. Thank you so much Hatton Jewellers & thank you so much wifey!! ♥️♥️
    1 person found this review helpful 👍

  • 5/5 kat a. 1 year ago on Google
    It’s 5 ⭐️⭐️⭐️⭐️⭐️ from me! I highly recommend Hatton Jewellers! I ordered a 1.75mm 22ins diamond cut belcher chain at 2.30pm on Wednesday and as stated in Hatton Jewellers delivery info, it was delivered securely FOC, before 1pm on Thursday…it actually arrived at 9.30am. The chain was nicely packaged and it’s just perfect. As described, my chain looks absolutely beautiful and is perfectly strong enough to hold some of my heavier pendants. Prices are very competitive. I would highly recommend Hatton Jewellers if you’re looking for a well made product with quick delivery. Their website is easy to access and use. This is the 2nd chain I’ve bought from them and I will undoubtedly purchase from them again if I’m looking for something beautiful!
    1 person found this review helpful 👍

  • 5/5 Julie B. 2 years ago on Google
    Hattons made us a 2 white gold chains into a chain and a matching bracelet. It was all competed within 2 weeks and the end result was beautiful. They kept us informed and the end result what they made was outstanding.

  • 5/5 Tracey R. 2 years ago on Google
    First time I have ordered from Hatton Jewellers. Purchased a fine white gold chain. Really good quality and at a very good price. Quick and efficient delivery. What more can you ask from a business. Would highly recommend

  • 5/5 Eddie C. 3 years ago on Google
    Absolutely brilliant friendly service. The thing I particularly like about this jewellery store apart from their help is that they deal in bullion prices by weight rather than by the piece itself. This gives you a rough idea of what you are getting for your money. Usually buying jewellery it is hard to grasp what the intrinsic value of the item is. Dealing with this company on more than one occasion they have been falling over there self to help me and explain. They have such a fantastic range of quality goods as well. Thank you so much I very much look forward to purchasing from you again.

  • 5/5 Itsme M. 3 years ago on Google
    Outstanding customer service!!!! My bracelet came in the best condition. Was so happy with there service that I now only get my gold jewellery from them.

  • 5/5 Nishi C. 2 years ago on Google
    Lovely selection of hoop earrings at reasonable prices. Ordered a pair for daughter late afternoon & arrived next day! Tempted to get a pair (or two) for myself now.

  • 5/5 Carmen D. 3 years ago on Google
    Molly at Hatton Jewellers was absolutely lovely and really helpful and honest in her opinions and advice I bought a gold necklace for my daughter and purchased this on line with mollys help. She worked within my budget and never tried to oversell or tempt me to spend more Hatton Jewellers put me at ease and their service was superb all round The necklace arrived promptly and came with all the necessary certification - my daughter was thrilled - so brilliant all round !

  • 5/5 Paddy “Paddydaddy” B. 2 years ago on Google
    Fantastic jewellers and of great help throughout my purchase and the whole process was flawless from start to finish.. 110% from me and 10 stars.. Paddy


Call +44 20 7537 2270 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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