The Scout and Guide Shop image

The Scout and Guide Shop

Gift shop Childrens clothing store Uniform store

👍 Great place to go for all your scouting needs. Currantly open for pick up only due to Covid restrictions. People often mention helpful, staff, shop, friendly, service,


Address

Trippet Ln, Sheffield City Centre, Sheffield S1 4EL, United Kingdom

Website

www.scout-and-guide-shop.co.uk

Contact

+44 114 270 1752

Rating on Google Maps

4.60 (131 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 4 PM
  • Wednesday: 10 AM to 4 PM
  • Thursday: 10 AM to 4 PM
  • Friday: 10 AM to 4 PM
  • Saturday: 10 AM to 4 PM
  • Sunday: Closed
  • Monday: 10 AM to 4 PM

Featured Reviews


Frequently mentioned in reviews: helpful (11) staff (10) shop (10) friendly (8) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 32 B. 3 years ago on Google
    Great place to go for all your scouting needs. Currantly open for pick up only due to Covid restrictions.
    1 person found this review helpful 👍

  • 5/5 Robert L. 5 months ago on Google • 136 reviews
    Very friendly staff. Well stocked with Scout and Guide uniforms and badges. Also lots of gift ideas

  • 1/5 Paul M. 10 months ago on Google • 54 reviews
    So unhelpful. Replied to my complaint via an email address that cannot be replied to. Bought a cub polo shirt in March. Couldn't use it it'll the warm weather this week. However, though it's labelled as 36, it is in fact much smalled than the previous 32 we had. This business simply said, in a curt one liner "it's past our 30 day return" which is not backed up by consumer law for things that aren't as described. I've tried to reach them again, so we shall see.

  • 5/5 Ian P. 3 months ago on Google • 22 reviews New
    Friendly, helpful and patient staff. Everything you need to care for your Brownie.

  • 5/5 Kim B. 1 year ago on Google • 5 reviews
    I visited this shop in November 2022 and wanted to share my very positive experience. I had previously considered ordering uniform online but I am so glad I visited our local shop. The shop was easy to find and had a free car park round the back. There was plenty of uniform in various sizes available to try on and purchase. There were also a few offers on bundles of uniform which were not available online. The service I received was excellent - the gentleman who assisted us was extremely friendly and helpful, and made it a really nice experience for my children and I.

  • 4/5 Tom 5 years ago on Google
    A bit out of the way, though that's not their fault. Had a man initially serve us, but he wasn't really bothered by us being there and passed us off to a lady who was really helpful. Overall apart from the miserable man, it was a pleasant experience.

  • 5/5 Olivia L. 11 months ago on Google
    Really friendly and helpful staff. Got everything I needed for my child :)

  • 5/5 Robert L. 1 year ago on Google
    Super helpful and friendly staff, chilled out atmosphere! :)

  • 5/5 Jo W. 1 year ago on Google
    Friendly and helpful staff

  • 5/5 Julie S. 5 years ago on Google
    Helpful friendly staff that will go out of there way to help. Shop well stocked and will order in if they haven't got items.

  • 5/5 Pete H. 2 years ago on Google
    Great Local Facility been using it for over 50 years, friendly welcoming staff. Will be back in person its not the same buying on line.

  • 5/5 Laura M. 5 years ago on Google
    Excellent range of guiding and scouting stuff. Managed to get all the new resources I needed for next term for brownies. Staff have a good basic knowledge although I beleive alot more of the staff volunteer for scouts rather than guides. Parents can also get uniform for each section at the shop.

  • 5/5 Ash C. 6 years ago on Google
    Brilliant place, with free parking at the side of the shop, you'll just need to wait a second for the electronic gate to automatically open. Friendly staff, and a great range of products. Highly recommended.

  • 5/5 Rachael B. 8 years ago on Google
    Fantastic service every time! Always prompt delivery. Recently had to contact them regarding sleepover badges, the young lady I spoke to was very helpful, checked their stock there and then whilst I was on the phone and assured me regarding the delivery.

  • 5/5 Monkey Mammy (. 4 years ago on Google
    Really friendly and helpful service. We managed to get everything that we needed for our next step as a girlguide. Good range of sizes and a handy little changing room. There is private parking at the rear of the shop if you travel by car.

  • 5/5 Beth R. 2 years ago on Google
    Friendly helpful staff

  • 5/5 Mark R. 2 years ago on Google
    Really helpful

  • 5/5 Jim W. 3 years ago on Google
    An excellent shop to deal with have placed many orders on behalf of My Scout group never been a problem 😃

  • 4/5 Gwen C. 3 years ago on Google
    Only working in click and collect but was fine.

  • 1/5 achitha m. 2 years ago on Google
    Really disappointed with their service order one beavers jumper in October nearly one month didn’t receive my order at all,phone them and inform many times they gave many different excuses every time.paid delivery charge £3.99 they put through the second class delivery from England to Scotland.even they not ready to be refund as well.

  • 5/5 Helena B. 2 years ago on Google
    Helpful quick service. What more could you ask for

  • 1/5 Kelly C. 1 year ago on Google • 1 review
    DO NOT USE! If I could give 0 stars I would! Ordered 2 weeks ago and still not arrived! Phoned last Thursday and was told it had been sent - Royal Mail only received it the following day proving it had not been sent! Uniform now not arrived in time for my sons investiture tonight! When I’ve tried phoning today they are claiming they can not hear me! Terrible service!!

  • 5/5 Angela 1 year ago on Google • 2 reviews
    Visited today to purchase a Brownies uniform. Very friendly and helpful gentleman. Daughter was able to try on multiple sizes until she was happy. Plenty of stock available. Glad that we went to the shop rather than just buying online. One very happy little girl now! Thank you!

  • 5/5 Gavin P. 1 year ago on Google • 1 review
    I travelled from Mansfield Woodhouse today to pick up a cubs jumper for my daughter. Upon arriving realised I had not took my wallet, on any normal occasion this wouldn't have been an issue, however my bank had been hacked so my google pay wouldn't work. The colleagues in the shop at the time were amazing & very understanding. They helped me purchase my stuff through ordering and using PayPal online. Thank you so much as I didnt want it to be a wasted journey. Both colleagues are a credit to the store.

  • 1/5 Mark J. 6 months ago on Google • 2 reviews
    Purchased a scout blouse for our daughter, when it came it was too small so went on to their site and filled in the returns form stating we wanted a larger size, we printed the Royal Mail returns label, when I took the parcel to the post office it would not scan so the postmaster manually entered the return address, we had a proof of postage and i took a picture of the label on the parcel,after a week we had heard nothing or received the replacement blouse, my wife contacted the shop via email sending a picture of the proof of postage to receive a reply stating that they had not yet received the parcel back so would not be issuing a refund and they did not accept returns for replacement even though she had filled in the “replacement form” on the website and she would just have to buy another one. We are now faced with paying another £21 as my daughter needs this blouse to be invested on the 20th October. Thanks for your support Scout and Guide


Call +44 114 270 1752 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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