Selco Builders Warehouse image

Selco Builders Warehouse

Building materials store Bathroom supply store Building materials supplier Lumber store Window supplier Roofing supply store Safety equipment supplier

😠 I had high hopes for this DIY shop, but unfortunately, my experience left much to be desired. First and foremost, the customer service was severely lacking. The staff seemed disinterested in helping customers, and I had to hunt down an employee just to get assistance with my questions. The overall... People often mention staff, great,


Address

Compass Business Park, Davis Rd, Chessington KT9 1TB, United Kingdom

Website

www.selcobw.com

Contact

+44 20 8739 1100

Price rating

$$ $$

Rating on Google Maps

4.10 (107 reviews)

Open on Google Maps

Working Hours

  • Saturday: 7 am to 4 pm
  • Sunday: 10 am to 4 pm
  • Monday: 6:30 am to 6 pm
  • Tuesday: 6:30 am to 6 pm
  • Wednesday: 6:30 am to 6 pm
  • Thursday: 6:30 am to 6 pm
  • Friday: 6:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: staff (7) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Jake G. 9 months ago on Google
    Women on the register refused to search for an account name when I didn't know the number. I've checked out this way on every occasion I've been to Selco.
    1 person found this review helpful 👍

  • 1/5 Ali A. 6 months ago on Google
    I had high hopes for this DIY shop, but unfortunately, my experience left much to be desired. First and foremost, the customer service was severely lacking. The staff seemed disinterested in helping customers, and I had to hunt down an employee just to get assistance with my questions. The overall organisation of the store was chaotic and messy. It was challenging to find what I needed, and the lack of clear signage made the shopping experience frustrating and time-consuming. Lastly, I must mention that the checkout process was slow and inefficient. There was a long wait at the cashier, and it seemed like they were understaffed for a busy weekend. In conclusion, I was thoroughly disappointed with my visit I won't be returning, and I'd advise others to explore alternative options. Especially avoid Steve.
    1 person found this review helpful 👍

  • 5/5 Snow White P. 4 years ago on Google
    Highly recommend. I read some reviews about the staff and I definitely not agree. The staff is extremely friendly and helpful. If you think something else, please look in the mirror before you judge someone else. We use the Chessington branch for about two years now and yes sometimes there is a problem, but always sorted out. Do not forget, they are humans as you are. If you keep on doing the same things we will shop at Selco. Well done guys. 10 STARS from us.
    1 person found this review helpful 👍

  • 1/5 Cody De B. 11 months ago on Google
    Most useless branch in London! I waisted around for a delivery that was scheduled for a specific date only to find out they made a mistake and made it for the day after! So as a tradesman I’ve lost money on my day now and waited around for nothing, and all I got was “ I’m sorry “ don’t recommend them!
    1 person found this review helpful 👍

  • 5/5 Jonny F. 2 years ago on Google
    Always great smiley service in Selco, and in particular the cafe. Mariana is an asset, great coffee, food and service with a smile. Spot on
    1 person found this review helpful 👍

  • 5/5 velizar s. 1 year ago on Google
    I love buying materials from Selco. Rebecca was great today helping me with the amendments on my order! Thank you for helping me! See you soon!

  • 5/5 Vivek P. 5 months ago on Google
    Good product range and helpful staff

  • 4/5 Dipten P. 1 year ago on Google
    Huge range of building materials and hardware Only issue is not enough parking

  • 1/5 Shpetim L. 1 year ago on Google
    The purest Service ever they only want to steal people's pockets They Manager tried to keep 15% on retuned stuff Undamaged👎🏻

  • 5/5 Andrew B. 1 year ago on Google
    First visit after getting my trade card, although I have done click and collect. Very impressed, they actually had stock, made B&Q look like losers. They've just delivered, next day, not bad, pretty good actually. 10/10.

  • 5/5 maisie h. 2 years ago on Google
    I came into the store a few weeks ago and was amazed by how helpful the staff was. I was helped by a lovely young lady Hatty who was so understanding and patient with me due to my lack of knowledge. I will definitely be coming back. She’s a credit to the team.

  • 4/5 David T. 1 year ago on Google
    Definitely has way more stock than the B&Q at Shannon's corner, who do not seem to restock very often. The merchandise is not as diverse, but at least what you need, you can find. They don't seem to stock metalware very extensively though, as I couldn't find any aluminium bars. As they cater for the trade, prices are all ex VAT, so this needs to be factored in when shopping there.

  • 5/5 Rick M. 2 years ago on Google
    Great spot with a great little cafe indoors

  • 1/5 Ke M. 3 years ago on Google
    When you are placing order via phone make sure you check you receipt as they over charge. Make sure double check delivery date as they do not provide goods on time. I end up paying day rates for roofers due to fake timing

  • 5/5 Atko 7. 3 years ago on Google
    I regularly go there, it always has a great selection of products, good prices and staff have always been helpful and friendly. Have made larger orders for delivery and had the same high level of service. I wish all shops were like this.

  • 5/5 keith h. 3 years ago on Google
    A great place with an awesome selection of stuff I need off the shelf at very competitive prices. And...this is the best bit....the amazing staff are super knowledgeable! They are more than happy to think about what you're trying to do and offer alternative workable solutions if the obvious choice is out of stock. Love it.

  • 4/5 Alex B. 3 years ago on Google
    As usually at Selco, the guy at thexhexkout made a mistake...and.itonly took 15 min to fix. But at least we got what we wanted.

  • 5/5 Santosh S. 2 years ago on Google
    Big store fully loaded , i found nice stock in stones slabs for garden and front drive etc


Call +44 20 8739 1100 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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