AquaFanatics - The Aquarium and Pond Specialists image

AquaFanatics - The Aquarium and Pond Specialists

Pet store Aquarium shop School supply store Aquarium Home health care service Business to business service Pond supply store Cleaners Pond contractor


Address

8 Thorpe Rd, Norwich NR1 1RY, United Kingdom

Website

www.aquafanatics.org

Contact

+44 800 002 5651

Rating on Google Maps

4.90 (37 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 8 pm
  • Saturday: 8 am to 1 pm
  • Sunday: Closed
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: Craig (30) pond (23) recommend (14) service (13) tank (10) fish (9) advice (8) work (7) great (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 robert h. 2 years ago on Google
    This is a wonderful service, if i could give 10 stars I would. After having Craig come round and get my little tank back on track (I had some problems with my fish getting sick), we had a chat and now I am renting a bigger, more beautiful aquarium which they look after for me. It's just perfect. Thank you.
    1 person found this review helpful 👍

  • 5/5 Bruce J. 1 year ago on Google
    Brilliant service and great array of knowledge from the staff, they knew what they were doing and got the job done! Great work.

  • 5/5 Khori W. 7 months ago on Google
    Amazing service from Craig. He went above and beyond looking after our koi and talking us through what to do on the phone. He was even kind enough to pop over to our house when we were out to set the pond up for us. I would definitely recommend him to anybody.

  • 5/5 Stephen K. 7 months ago on Google
    Contacting Craig was one of the best decisions I've made during my garden refurbishment. His level of knowledge and expertise, allied with his wonderful interpersonal skills, have made the construction and implementation of my two-tier pond project a really pleasurable experience. He was also extremely affordable for this level of quality and service. Thanks Aquafanatics!

  • 5/5 Becky T. 7 months ago on Google
    Really good service. I have had my filter fixed and the tank serviced and both appointments were great. It is lovely to have such a clean tank and not have to worry about trying to do it all myself. Also received great advice on how to look after the fish and the tank, everything from what and when to feed them, to the best sponge to use to clean the glass. Really helpful! Will be using aquafinatics again, for services and to help us move house in the future.

  • 5/5 John. T. 7 months ago on Google
    Absolutely brilliant and experience fish pond repairers knew exactly what I needed was an upgrade equipment. Nothing was any trouble for them to do. I’ve had my pond since 2006 during the day I asked many questions, and they also knew the answer. At the end of the day. My pond is now running 100%+ absolutely brilliant, firm I would recommend them to anyone and just to add to this, it didn’t cost a fortune to do all of the work (The first photo is what I’ve had for many years. The second photo is what I have now.)

  • 5/5 Ross F. 5 months ago on Google
    Thank you AquaFanatics. I contacted Craig with a very tricky leak in my pond, he happily came out to see me to help find the location of the leak. I was given a very reasonable quote and Craig came out to carry out the work, it became obvious after a day of hard work from craig that my liner needed replacing, Craig done a beautiful job of re lining the pond the following day, the workmanship is second to none. Everything was explained to me in detail every step of the way and Craig was a pleasure to deal with, I wouldn't hesitate to contact AquaFanatics again with any further needs or advice. I can finally enjoy my pond again. Thank you very much.

  • 5/5 Frederick C. 10 months ago on Google
    If you love sitting and enjoying your pond and sound of a waterfall what a godsend Craig is. Terrific patient methodical problem solver , loves ponds and the work, timely and tenacious, delighted with the service - pond working well again

  • 5/5 Seb E. 1 year ago on Google
    Knowledgeable and Passionate. These two words sum up Craig perfectly. I enquired about some assistance with my small 750L fish pond which has fallen into disrepair over the years. Rather than push a sale onto me, he took the time to visit site and talk me through some remedies and techniques I can do myself to bring the pond back to life over a course of weeks. Along with this, we discussed a large wildlife pond I was considering in the back garden, and he again took the time to talk me through some pointers, plants layouts and general advice. Even after explaining it wasn't in the pipeline for a year or two, Craig clearly wanted to just talk ponds and his passion shows. The offer for his assistance to help with the small pond to bring it back to life quickly was extended and at a reasonable price as well of which I've accepted. Would recommend to anyone who is after help and advice with whatever pond you have!

  • 5/5 Simon C. 10 months ago on Google
    From the very first phone call and Craig's prompt call back to the finished job, I could not be happier or more impressed. The pond now looks absolutely fantastic, and the fish are now in a pond that LOOKS like a pond and not a rag tag mess that the previous gentleman left it in. Craig's personality, his wealth of knowledge and happiness to get to job done, done properly and to the customers satisfaction if such a refreshing change in today's climate. I would not hesitate to reccomend him and his team for any pond job, and from other reviews , tank jobs too. Thank you Craig , I wish you luck for the future & hope your business continues to grow expediently. Regards Simon. C.

  • 5/5 Martin D. 1 year ago on Google
    Highly recommend the service and advice from Craig. He has done an amazing job restoring my aquarium to a great standard with a plan in place to maintain this going forward.

  • 5/5 Katie R. 1 year ago on Google
    Craig is a true gentleman. From starting with enquires to the finished result (a new lining, a little landscaping touchup, a new UV pump and filter and care of the fish), we could not be more impressed and pleased with the process. Craig took the time to explain everything from start to finish and went above and beyond in his service. He really knows his business and the enthusiasm and care he brings to the job is exceptional . Thank you for fixing our pond and making it so much better in the most stress-free way possible! And for providing us with all the information we need to keep it in excellent condition! We hope we’ll do you proud! Katie and Adam

  • 5/5 Rob B. 1 year ago on Google
    Great service. Could not be happier with results. Friendly and knowledgeable with great advice on top of icreadable clean and set up. Would highly recommend.

  • 5/5 Laurence S. 1 year ago on Google
    I am very greatful of Craig sorting out my tanks today in norwich. They look awesome. My fish are happy. Highly recommend and knowledgeable. Thank you

  • 5/5 Ryan C. 1 year ago on Google
    Craig couldn’t be any more helpful, he popped in and fitted us in around other appointments on the same day. Also spoke with him a few times on the phone as he talked us through the set up and gave excellent advice. Craig clearly loves his job and his passion shines through. We thoroughly recommend

  • 5/5 Alice W. 2 years ago on Google
    Absolutely brilliant service !! My tank has never looked so amazing ! Craigs brilliant at what he does, he’ll talk you through everything that he is doing and give you so much information and advice on anything you need to know about fish and tanks. Really highly recommend Craig! …

  • 5/5 Carol D. 1 year ago on Google
    My husband and I took on a project of building a wildlife pond, which we have done in the past in a previous home. What we did not realise was that our ages have caught up with us and Craig from AquaFanatics came to the rescue. Craig turned up on the appointed day as promised and sorted out the levelling of the pond. What was having us in a spin was sorted out very quickly and efficiently without any fuss or bother. Now we are looking forward to completing our project instead of an utter mess. We would definitely recommend Craig from AquaFanatics.

  • 5/5 Tim C. 1 year ago on Google
    Very happy with the service received from AquaFanatics when recently restocking our garden pond. Craig's knowledge and attention to detail were second to none and I would have no hesitation in recommending his company's services if you are looking to bring your office or home to life. Thankyou Craig.

  • 5/5 jaygblue1971 1 year ago on Google
    Absolutely fantastic service, came to us at very short notice and stayed till late evening to make sure the job was done correctly, cannot recommend Craig enough. Very competitive rates too. Thank you from Ruffs hydrotherapy.

  • 5/5 Lauren G. 1 year ago on Google
    Myself and my partner met Craig today for the first time. He done both of our tanks with a terrapin and a alligator snapping turtle. He done a fantastic job I would 100% recommend him and his team. And I would most definitely have him back in our home. He's very polite. Great guy all round. Our snapper and our terrapin are loving there new clean tanks thank you again. See you soon 🙂

  • 5/5 Lee B. 1 year ago on Google
    Craig is an amazing guy who I highly recommend for all your aquarium needs, he has helped me so much with setting up my newest tank as I venture into the world if aquascaping. He is very passionate and it shows in his work.

  • 5/5 Daniel C. 2 years ago on Google
    Great Service, great guys would highly recommend

  • 5/5 Hayley d. 2 years ago on Google
    Had my first maintenance appointment today and super happy with all that was done.highly recommended. Thanku Craig x

  • 5/5 Silver S. 2 years ago on Google
    Great communication, kept me updated every step of the way pleasent doing business with you.

  • 5/5 Onyx 2 years ago on Google
    I've been having trouble with stubborn hair algae in my aquarium for some time now and it's made me feel like I'm at the end of my tether. After talking with Craig and using their service to look after my tank, things have really turned a corner. Close monitoring of water chemistry levels and trouble free water changes have made such a difference. Also means that I don't have to spend my time doing the dirty work. Would highly recommend. Thank you Craig!

  • 5/5 nomie W. 2 years ago on Google
    So, so incredibly helpful! Incredibly polite and explains things well to help you understand what’s going on and ask a lot of questions to fully understand what you need, incredibly grateful for this business and their help! Thank you so much! :)

  • 5/5 Joanna K. 2 years ago on Google
    OMG! I cannot praise Craig enough - the nicest, politest and most knowledgeable chap - if I could more stars I would. My 240l Juwel tank looks absolutely amazing and I am so excited for the next stage where Craig will add plants and rocks etc. The fish tank has gone from something we loved, but caused us stress and worry, to being an complete joy - thank you! Jo and Tracey


Call +44 800 002 5651 Open on Google Maps

Amenities


  • Service options
    • ✓️ Delivery

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