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I'm Droid

Cell phone store Computer store Cell phone accessory store Mobile phone repair shop Repair service Phone repair service Electronics repair shop Screen repair service Technical service

👍👍 One of the standout features of this mobile service shop is their commitment to customer service. The staff was not only knowledgeable about the latest mobile devices and accessories but also took the time to understand my specific needs. They provided expert advice on the best options for my requir... People often mention service, phone, working, shop, laptop, good, time,


Address

58 James St, Bradford BD1 3PZ, United Kingdom

Website

www.iamdroid.co.uk

Contact

+44 1274 945753

Rating on Google Maps

4.20 (65 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9:45 am to 7:30 pm
  • Friday: 9:45 am to 7:30 pm
  • Saturday: 12 am to 7:30 pm
  • Sunday: 10:30 am to 5 pm
  • Monday: 9:45 am to 7:30 pm
  • Tuesday: 9:45 am to 7:30 pm
  • Wednesday: 9:30 am to 7:30 pm

Featured Reviews


Frequently mentioned in reviews: service (11) phone (8) working (7) shop (7) laptop (6) good (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Leon R. 6 years ago on Google
    Took my laptop in to get repaired as the keyboard was not working (due to minor water damage). Upon repaired collection the shop keeper advised me that they had cleaned my laptop of the water residue as a good will gesture. What they hadn't told me was that they had taken out one of my 8gb rams and kept it for themselves (I had 2x 8gb rams in before I gave them my laptop) and replaced it with a 4gb one!! Also the DVD drive was no longer working (this was working fine before I took my laptop into them For repair. When I had collected my laptop they never mentioned either even though I had a extensive conversation with them before I left the shop. When I took it back to complain that one of the 8gbs was missing he made up an excuse saying that there was water damage on it and they had put the 4gb in as a goodwill gesture. I told him I believed he was lying as he never mentioned this when I took it back from them following the initial keyboard repair I also explained that the DVD drive wasn't working. He showed me the 8 gb the next day saying it was water damaged. I told him to put it back in and to repair the DVD drive that now wasn't working. (As I didn't believe him at all)!!! They put the 8 gb back in And as suspected its working fine along with the DVD drive. I can't believe this shop tried to steal one of my 8 gb rams. It's a good job I checked my spec after that initial repair or else I would have been non the wiser!!!
    1 person found this review helpful 👍

  • 1/5 Kiran J. 10 months ago on Google
    Absolutely awful service. I gave my mac book and they said they will call me the next day to tell me if they can fix it. I called and texted asking for an update. They ignored me. I called and he must have accidentally answered and said he would call me back. He never called me back. I am not in the area often so couldn’t just pop in. I had to then fight to get my own laptop back. They decided to throw away the box it came in so spent ages pretending to look for it. Huge scammers do not trust them plenty of other reliable stores. Not even worthy of 1 star
    1 person found this review helpful 👍

  • 1/5 N M. 1 year ago on Google
    I don’t even want to put this 1 star because the way owner talked to me… guys don’t buy or get your parcels deliver to them because they don’t give on time. The owner is so disrespectful and talks so badly as i have been going for a week for my parcels. They don’t care if you are getting your stuff on time or not. They are worse and disrespectful.
    1 person found this review helpful 👍

  • 5/5 Sumaya K. 5 months ago on Google
    One of the standout features of this mobile service shop is their commitment to customer service. The staff was not only knowledgeable about the latest mobile devices and accessories but also took the time to understand my specific needs. They provided expert advice on the best options for my requirements, ensuring that I left with exactly what I needed
    1 person found this review helpful 👍

  • 5/5 Ziddy Z. 1 year ago on Google
    I believe there’s best costumers service ever

  • 5/5 Tyler R. 5 months ago on Google
    Amazing experience got the job done quickly and very very fair price !!

  • 5/5 Lum P. 5 months ago on Google
    Hassan was absolutely servicing. All my issues was solved. I will recommend him.

  • 5/5 Rock D. 5 months ago on Google
    Phone died suddenly and tried everything, but it was gone due to water damage. I was desperatly looking for a quick replacement, and after shopping around these guys are THE BEST.

  • 5/5 Zitu M. 5 months ago on Google
    I am very happy with the service and the phone is good quality and cheap price and staff and friendly and polite

  • 1/5 livindeaddoll 6. 7 months ago on Google
    My son wanted to sell his phone to save up for something else. He took it here, huge mistake. He ended up with £20 and an xbox controller. This was on 12th August. The controller was supposedly brand new, however the thing was pretty much unusable. Due to moving house it was a couple of weeks before we could get back to the shop. We were told the warranty was only for 2/3 days. On this occasion however the guy offered a different controller. He also said if it wasn't working we had to take it back the same day. Due to the time there was no way we could return the same day, got home and weren't even able to test it as it was supposed to come with a USB dongle. Took it back yesterday and explained that it needed the dongle to be able to use it. He practically accused my son of being a liar and said it didn't come with the dongle even though it showed it on the box. We even checked online and it was supposed to come with it. My son asked for a refund and was told we don't give them after 2 months. The guy said it had been 2 months since my son sold his phone to them and said he had been abroad and come back yet I have the proof on my bank of when he sold the phone to them. I have never come across such a rude and ignorant person. Be very cautious spending your money here, the guy is utterly obnoxious and doesn't seem to care who he rips off...even kids. Unfortunately had to give one star as there was no lower option.

  • 5/5 Femi A. 5 months ago on Google
    I’m not one for writing reviews but had to do one for these guys. They are personable and very skilled at what they do - restoring life to broken phones. Highly recommended.

  • 1/5 Adam J. 1 year ago on Google
    Rude worker in the shop with no manners avoid at all cost sells blocked phones and wastes people time and doesn't stick to is word people spend your money elsewhere 👌

  • 5/5 Lekan A. 1 year ago on Google
    Excellent customer service

  • 5/5 Deborah Y. 1 year ago on Google
    Good customer service and reliable.

  • 5/5 Adeyemi A. 1 year ago on Google
    Wow!fast and awesome in repairing my phone!

  • 1/5 Sandra M. 2 years ago on Google
    the worst shop with a mobile phone does not return money just excuses robs people of money do not buy anything there !!!!

  • 5/5 AGBARA U. 1 year ago on Google
    Very good customer service and my phone was fixed on time. Thank you

  • 5/5 Ihtisham K. 1 year ago on Google
    One of the best iPhone docter in town , I have experience with them twice cannot imagine the clear and clean work

  • 5/5 Stephen F. 1 year ago on Google
    Fantastic Customer service. Hassan is calm, patient and a good listener. Product bought is just a very reasonable price compared to other shops.

  • 5/5 Haroon A. 5 years ago on Google
    Imran is very helpfull and prices are fair...

  • 5/5 Ann H. 6 years ago on Google
    Very helpful and accommodating. Requested quote for damaged mobile gave immediately and also in writing without any hesitation.

  • 5/5 shallina s. 3 years ago on Google
    Replaced my screen today, great service with a fair price and great communication. Highly recommend

  • 5/5 sheila l. 6 years ago on Google
    Recently got my first smartphone here.Umran was polite,helpful and gave me good advice.Am glad that I bought my Samsung J5(2017) from I'm Droid.The price was fair too.

  • 5/5 abdulrahman a. 3 years ago on Google
    Hi, this is not a review so I will put 5 stars so I dont hurt the business but will edit my review after I try the service. I want to ask if there is a phone to call that this business will answer because the one here rings but no one answers. thank you.

  • 5/5 Josa O. 2 years ago on Google
    Very efficient and Hassan is a great guy!


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