OMEGA Boutique - Manchester image

OMEGA Boutique - Manchester

Jewelry store Jeweler Fashion accessories store Watch store Boutique Watch repair service Leather goods store Clock repair service Clock watch maker Watch manufacturer

One of the Top rated Jewelry stores in Manchester


Address

15 St Ann St, Manchester M2 7LN, United Kingdom

Website

www.omegawatches.com

Contact

+44 161 250 3401

Rating on Google Maps

5.00 (139 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10:30 am to 5 pm
  • Wednesday: 10:30 am to 5 pm
  • Thursday: 10:30 am to 5 pm
  • Friday: 10:30 am to 5 pm
  • Saturday: 10:30 am to 5 pm
  • Sunday: 10:30 am to 5 pm
  • Monday: 10:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: watch (28) service (28) Omega (26) Paul (24) experience (19) Savas (16) recommend (14) purchase (12) great (12) Bella (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Clough R. 7 months ago on Google • 178 reviews
    Update, The Omega boutique has just gone through a full refurbishment and increased in size, more modern now with larger range and relaxing area. What can I say, it was a true pleasure to shop in this boutique. We only called in on a whim to see what the price of a numbered edition of a Seamaster Chrono was, but from stepping through the door and being greeted so warmly and professionally, we were hooked. It helped that this is the only Omega boutique that had the watch in stock for me to look at. The service we got from Becky, Paul, Sav and Bella is what really mattered though and I can't recommend them highly enough. It was almost like a day out when we went back to collect the watch. Definitely a recommendation from me and my wife and we look forward to returning for another purchase in the future
    3 people found this review helpful 👍

  • 5/5 Missye 4 months ago on Google • 10 reviews
    Been in today to have a look at some watches. Rachel and savas were both so friendly and welcoming. I have been looking at an omega for a while. Nothing was too much trouble for them. I decided to go have a think and we all had a good laugh that they would see me later and they were correct, I went back and made my purchase. They are very professional and I would highly recommend this store. 1st class service from start to finish. Thank you Nick
    3 people found this review helpful 👍

  • 5/5 Ross M. 9 months ago on Google
    Bought an Omega here from Paul on the weekend - honestly one of the best & nicest experiences I’ve had buying anything, he couldn’t have done more to help. He really made the experience of buying an Omega a 10/10!!! Really knowledgable on all of the Omega range, super friendly & couldn’t do more to help. Offered us drinks on our arrival & made us feel welcome & comfortable showing us watches from the range. Showroom was immaculate & had the full range of watches, offered to show me anything he had. Ian was also super knowledgable on the range & history of Omega & all of the other staff were really friendly & welcoming. Watch was packed up & all of the instructions for use, service schedule & all of the booklets & history of the Watch explained in detail which I loved, all of the staff knew the watches thoroughly. Really great experience, so glad I made the trip! Paul & the team are brilliant!!! Thanks again & hope to see you again in the future! - Ross
    3 people found this review helpful 👍

  • 4/5 david h. 3 months ago on Google • 7 reviews New
    my recent purchase was a great experience at omega st.ann's st manchester. kyle smith the sales assistant made me feel comfortable and relaxed straight from the off. such a pleasure doing business.. it was also great to deal with SAVAS who was also attentive and knowledgeable, especially with the bollinger and moretti!!!.. both kyle and savas made my shopping trip worth while and i look forward to seeing them both in the future..
    2 people found this review helpful 👍

  • 5/5 Carl H. 9 months ago on Google • 3 reviews
    Called in (after much deliberation) to look at purchasing my retirement present. Greeted by Kyle and Savos who couldn’t have been more welcoming. They both made the whole experience very special and their attention and knowledge was first class. No pressure at all, even the Champagne flowed freely. Walked away with my dream watch, a very happy shopper. Well done guys, will definitely call in next time we’re over.
    2 people found this review helpful 👍

  • 5/5 Craig J. 10 months ago on Google
    Visiting Manchester for the weekend, popped in to the Omega Boutique to try on watch that was in the window and ended up coming away with a completely different watch that had been on my wishlist for a couple of years. Many thanks to Bella and everyone else in the store, whose patience, friendliness and helpfulness made the whole experience a delight. I'll definitely be calling in again the next time I'm in the area
    2 people found this review helpful 👍

  • 5/5 Javan E. 2 years ago on Google
    Visited the store to view an omega speedmaster moon watch, fantastic service from Paul he showed me plenty of different models and made me feel welcome. I will definitely be returning here to purchase my next watch. Highly recommended, thank you Paul !
    2 people found this review helpful 👍

  • 5/5 Lukas B. 2 years ago on Google
    Absolutely amazing customer service!! These guys knows what they are doing, they have a great knowledge of watches and will definitely assist you with your journey of buying Omega. Great atmosphere and hope to buy another watch very soon. Thank you Paul and Sav !
    2 people found this review helpful 👍

  • 5/5 Pablo Z. 8 months ago on Google
    Savas provided excellent service once again making the purchase experience friendly and very enjoyable as always. I highly recommend Omega St.Anne’s Square MCR, where Savas, Paul or Kyle will be more than happy to do what they can to help you secure your first or next Omega watch. Pay them a visit….you will not be disappointed.
    2 people found this review helpful 👍

  • 5/5 James M. 9 months ago on Google
    Great service from Bella. Real pleasure to deal with and a great shopping experience at Omega, unlike another certain brand I won’t mention. Nothing was too much and felt valued.
    2 people found this review helpful 👍

  • 5/5 Andrew B. 9 months ago on Google
    Just bought a new omega watch and can't rate Savas and Paul highly enough. Outstanding service and amazing product knowledge and made the whole experience perfect....
    2 people found this review helpful 👍

  • 5/5 Russell P. 1 year ago on Google
    Paid a deposit a while ago on a relatively rare Omega BSotM and the staff were helpful, knowledgeable and responsive to my desire to own this watch. Shout out to Bella who originally beckoned me into the store and now am a very satisfied customer.
    2 people found this review helpful 👍

  • 5/5 Mark W. 11 months ago on Google
    I was lucky enough to buy a new old stock 1861 Omega Speedmaster Moonwatch from this store. As I live on the other side of the country, the entire transaction was dealt with promptly and efficiently via phone & email. Excellent service from everyone I dealt with, and I’m over moon with the watch 😀 A big thank you to you all.
    2 people found this review helpful 👍

  • 5/5 Les F. 9 months ago on Google
    Had an appointment at the boutique to purchase a watch for my 70th birthday my last Omega was bought for my 21st birthday. Kyle and his colleague were very polite and professional and explained in detail about my purchase.
    2 people found this review helpful 👍

  • 5/5 Colette M. 9 months ago on Google
    I visited the shop today and purchased a beautiful omega watch. The service was first class and this made the whole experience really excellent. I was served by the wonderful Savas who was very knowledgeable about the product and took care to understand my specific requirements. Thanks for such great service, it is much appreciated. Colette
    2 people found this review helpful 👍

  • 5/5 Gareth D. 1 year ago on Google
    I recently visited Manchester on business and popped in to Omega St Anne's Street. I came out with a Speedmaster and am delighted with it. Customer service was excellent - I explained I was 'just looking' but the knowledge and enthusiasm of Paul and Savas really made a difference - they knew their products inside out and that as a customer gave me confidence - confidence to make a pretty substantial purchase. I live quite a way from Manchester but will make the journey to Manchester to buy from Omega in future - the experience at St Annes St was second to none. I can not recommend it highly enough.
    2 people found this review helpful 👍

  • 5/5 glyn s. 4 months ago on Google • 3 reviews
    Visited the store today to get the strap changed on my Ploprof. Met Savas who was very knowledgable about the Omega range and genuinely excited to see my Ploprof. He changed the strap quickly and professionally. I would highly recommend taking a trip to the store if only to meet Savas!
    1 person found this review helpful 👍

  • 5/5 Paul W. 1 year ago on Google
    I’d been considering an Omega watch for a little while. Having spoken to both Bella and Paul on the telephone over the course of a couple of weeks, I made the trip over to Manchester with my wife Sunday afternoon. We were both made to feel extremely welcome, and their knowledge and professionalism made it an easy decision. A couple of hours later and I walked out extremely happy with an Aqua Terra (Steel Bracelet) on my wrist. I’ve also ordered a rubber strap which I’ll be returning for in a couple of weeks.
    1 person found this review helpful 👍

  • 5/5 C B. 2 years ago on Google
    I would like to thank all the staff at earnest Jones omega boutique Manchester at st Ann’s sq especially Paul who I bought my watch off it was a very good experience and all the staff was very friendly and helpful i do like the omega brand and will be going back in the future if the right watch comes available. Thanks again Paul.
    1 person found this review helpful 👍

  • 5/5 David N. 2 years ago on Google
    Great experience yesterday with Savas buying a Speedmaster Moonwatch. Totally professional, no hard sell, happy to let me take my own time. Went off for lunch (after looking at a few other watches) then went back and bought the watch. Would definitely recommend. Thanks for looking after my wife and myself Savas.
    1 person found this review helpful 👍

  • 5/5 Daniel Reece E. 7 months ago on Google
    Fantastic people , very polite , I left feeling very welcomed and under no pressure at anytime , it truly does come across that they all thoroughly enjoy and take great pride in what they do by delivering you an unrivalled customer experience , and a wealth of knowledge about their watches. Thank you Bella and team for making me feel so welcome and looking after me so well Dan .
    1 person found this review helpful 👍

  • 5/5 Ryan 2 years ago on Google
    Really impressed with Savas and his customer service, going above and beyond. I ordered a seamaster, which unfortunately had a slight issue, but he was so accommodating and insisted on a new watch that I was happy with due to the fault. The new watch has just arrived and it's perfect, absolutely delighted! Thanks again 😁
    1 person found this review helpful 👍

  • 5/5 Stuart H. 1 year ago on Google
    Superb customer service from both Paul and Bella. I feel they went the extra mile to make my wife and I feel welcome. I would recommend this Omega boutique to anyone looking for a quality experience
    1 person found this review helpful 👍

  • 5/5 Matthew E. 1 year ago on Google
    Had been considering a new watch purchase for a while and came in on a whim yesterday. Everyone, and Sav in particular, were extremely welcoming and helpful and I left the boutique a very happy customer. Would highly recommend anyone who is looking to buy an Omega, or who are at least looking for additional information, to attend this store.
    1 person found this review helpful 👍

  • 5/5 James R. 1 year ago on Google
    Unbelievably welcoming and professional service from Paul & Bella at the OMEGA Boutique. I’m hard pressed to remember a time where I’ve been met with this level of professionalism and watch knowledge. I was able to make the purchase I required and felt confident and comfortable at all times by the service offered by Paul and Bella. Thank you.
    1 person found this review helpful 👍

  • 5/5 Alexander T. 1 year ago on Google
    Excellent customer service! Only popped in to have my Omega re-sized, but made to feel very welcome with a glass of champagne and a demonstration of the range that they have in stock. I will defiantly be buying my next watch from Savas and the team here.
    1 person found this review helpful 👍

  • 5/5 Martin B. 1 year ago on Google
    Savas has just replace a screw in my Seamaster Planet Ocean, excellent service from this gentleman.
    1 person found this review helpful 👍

  • 5/5 Jack E. 1 year ago on Google
    An excellent experience start to finish for a service of a vintage watch. Paul was brilliant at keeping me updated and the service from the rest of the team was excellent. I would definitely recommend them and would use them again.
    1 person found this review helpful 👍

  • 5/5 Chris C. 2 years ago on Google
    I just want to thank Paul and his team for being so great yesterday! I was looking for the Milanese bracelet to go with my watch and and they were able to get me sorted really quickly. It is always an absolute pleasure to visit: thank you!
    1 person found this review helpful 👍

  • 5/5 Jonathan W. 2 years ago on Google
    Couldn’t recommend this branch of Omega anymore, I’ve unfortunately had a couple of issues with a watch which happens from time to time of course, but it was the manner and helpfulness of Paul that really stood out. Very good communication, had the customer (me) at the heart of the issue and it makes all the difference knowing the customer service is there should you have a problem. Couldn’t be more happier and thank you to Paul and all the team at omega
    1 person found this review helpful 👍

  • 5/5 Steve R. 1 year ago on Google
    Such great service from Sav and Paul as ever, even bracelet adjustments and swaps for my very old Omega are no trouble at all.
    1 person found this review helpful 👍

  • 5/5 Nicola R. 1 year ago on Google
    I visited the boutique to look at some watches and received amazing, personal service from Bella. She made our visit memorable and went out of her way to help us. Thank you so much, it made our day out and certainly beats the online experience.
    1 person found this review helpful 👍

  • 5/5 James B. 6 months ago on Google • 1 review
    Excellent service from Paul. Went in to get my omega repaired which has a lot of sentimental value to me. Professional and friendly at all times. Easily recommend to anyone who wants excellent customer service to visit this store. Watch returned earlier than expected, and like new.
    2 people found this review helpful 👍

  • 5/5 Dmitriy J. 7 months ago on Google • 1 review
    I went in hoping to resolve an issue with a Seamaster bracelet caused by another retailer. Savas was able to rectify the problem completely free of charge even though I didn't purchase the watch from them. He was incredibly knowledgeable and very professional. Would definitely recommend the shop and the team and would be happy to make my next purchase from this retailer.
    1 person found this review helpful 👍

  • 5/5 Barney S. 7 months ago on Google • 1 review
    I cannot recommend the Omega boutique, in Earnest Jones, in Manchester enough. Myself and my fiancée had a great experience with Savas who was incredibly welcoming, professional, with fantastic knowledge, personal experience as well great advice. He looked after us really well, and made the whole experience really special. We could not have asked for better service, and we would both highly recommend this Omega boutique and Savas! Thank you!!
    1 person found this review helpful 👍

  • 5/5 Simon E. 4 months ago on Google • 2 reviews
    First class service from all of the team - I have always been made to feel very welcome. They have a great range available and are very knowledgeable. Special thanks to Bella who I have purchased a few watches from, and also to Savas and Paul for the excellent service.
    1 person found this review helpful 👍

  • 5/5 Alex 6 months ago on Google • 1 review
    I recently brought a watch to mark a landmark birthday occasion, I was helped by Paul, who was amazing and answered every question I had without fail. He also went out of his way to keep me informed of the shipping process. I will definitely be making my future Omega purchases from Paul and his team.
    1 person found this review helpful 👍


Call +44 161 250 3401 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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