2/5 Matthew C. 9 months ago on Google
We
saw
influencers
on
TikTok
and
Instagram
recommend
here
and
wanted
to
treat
our
Malaysian
Chinese
dad
for
his
big
70th
birthday.
We
pre-ordered
to
make
the
experience
a
bit
smoother,
and
asked
if
we
could
bring
a
special
cake
for
him,
for
which
they
charge
a
£5
per
person
cake
cutting
fee!
I
arrived
30
minutes
early
to
drop
the
cake
off,
letting
them
know
it
was
a
surprise
and
I
described
my
dad
so
they
would
know
who
to
place
it
in
front
of.
Things
started
to
go
downhill
from
there.
We
ate
"family
style"
(everything
comes
at
once),
but
all
but
one
dish
came
out
warm
or
room
temperature.
The
hot
and
sour
lobster
soup
had
overcooked
lobster
and
it
was
so
bitter,
it
was
like
a
whole
yuzu
was
squeezed
into
each
individual
bowl.
The
crispy
pork
belly
was
tough
and
not
crispy.
The
Straits
Kitchen
platter
was
average:
the
chilli
prawns'
sauce
was
mostly
on
the
head,
leaving
the
prawn
itself
tasteless;
aromatic
duck
rolls
were
dripping
in
hoisin
sauce,
making
them
sickly
sweet;
the
crispy
black
cod
had
more
batter
than
fish;
the
morel
golden
cup
was
the
best
but
tiniest
thing
on
the
platter.
Of
the
large
plates,
the
umami
black
cod
was
cooked
well,
but
rather
than
umami,
it
lacked
seasoning.
The
saffron
rack
of
lamb
was
cooked
inconsistently:
the
first
chop
perfect,
the
second
too
gristly,
the
third
overdone.
The
char
kway
teow
had
flavour,
but
the
kway
teow's
texture
was
chewier
than
it
should
be.
The
vegetarian
mee
goreng
was
far
too
sweet,
more
like
a
dry
mee
rebus;
not
to
mention
that
we
pre-ordered
seafood
mee
goreng,
not
the
vegetarian
one!
We
also
pre-ordered
rice,
but
they
didn't
arrive,
so
we
had
to
re-order.
Traditionally,
Hainanese
chicken
rice
is
cooked
using
the
chicken
broth,
but
we
could
barely
taste
it.
The
tableside
sauce
flaming
was
fun
to
watch,
but
that's
where
the
excitement
ended.
On
the
menu,
you
can
choose
wok-fried
crab
(which
is
more
hands
on)
or
soft-shell
crab
(easier
to
eat).
Since
we
pre-ordered
two
crabs
(XO
Sarawak
Lada
Hitam,
and
Straits
crab)
with
soft
shell,
we
were
confused
when
two
wok-fried
crabs
came
out.
When
we
asked
to
replace
them,
they
were
only
going
to
replace
one
until
we
showed
our
reservation
email
to
prove
we
asked
for
both
to
be
soft.
The
accompanying
mantou
were
lukewarm
when
first
placed
on
the
table.
We
hoped
hotter
replacement
mantou
would
be
brought
with
the
correct
crabs,
but
we
were
left
with
the
now
cold
ones.
Both
crab
sauces
were
overpoweringly
sweet.
The
Straits
crab
sauce
lacked
any
heat
from
the
chilli,
despite
it
being
marked
with
two
chilli
icons
in
the
menu
to
denote
spiciness.
The
XO
was
less
sweet,
but
still
much
sweeter
than
it
should
have
been.
After
the
table
was
cleared,
we
hoped
the
cake
surprise
would
help.
That
was
until
our
main
waiter
said
“So
actually,
we
have
a
little
something
special
in
the
back.
How
many
slices
would
you
like?”
I
was
stunned;
clearly
my
request
for
discretion
wasn't
passed
on,
leaving
me
embarrassed
and
I
apologised
to
my
dad
for
the
ruined
surprise.
We
had
to
check
if
they
were
planning
to
bring
the
cake
out
whole
so
we
could
sing
Happy
Birthday.
The
waiter
then
asked
who
he
should
put
the
cake
in
front
of
(so
the
description
of
my
dad
wasn't
passed
on
either).
As
he
put
it
down
in
front
of
my
dad,
the
plastic
cake
collar
was
still
wrapped
around
the
cake!!!
To
wash
it
down,
my
sister's
cappuccino
was
more
like
a
piping
hot
latté,
and
we
could
not
taste
oat
milk,
which
she
requested.
The
waiter’s
answer
when
asked
was
still
unclear,
so
we
asked
them
to
take
the
coffee
back
and
not
replace
it.
Even
the
other
coffees
came
tepid,
with
our
family
friend
finishing
his
coffee
in
less
than
5
sips.
The
manager
offered
to
welcome
us
back
for
the
Weekend
Roast,
but
we
just
aren't
confident
it
would
be
a
good
experience.
Even
upon
checking
the
“final”
bill,
one
of
the
incorrect
wok-fried
chilli
crabs
was
still
on
the
there!
Our
dad
at
the
end
of
the
meal
remarked
that
the
food
was
“edible,
not
fantastic”
and
was
visibly
unhappy
with
the
cake
scenario,
leaving
my
sister
and
me
incredibly
disappointed
and
embarrassed.
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