Stonegate Medical Clinic image

Stonegate Medical Clinic

Medical clinic Doctor Medical center Obstetrics gynecology clinic Health consultant Mental health service Mental health clinic Fertility clinic Blood testing service Family planning center

One of the Top rated Doctors in York


Address

23 Stonegate, York YO1 8AW, United Kingdom

Website

www.stonegatemedical.co.uk

Contact

+44 1904 631815

Rating on Google Maps

4.80 (60 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Christmas Eve), Closed, Hours might differ
  • Monday: (Christmas Day), Closed, Holiday hours
  • Tuesday: (Boxing Day), Closed, Holiday hours
  • Wednesday: 8:30 am to 5:30 pm
  • Thursday: 8:30 am to 5:30 pm
  • Friday: 8:30 am to 5:30 pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: recommend (14) appointment (13) doctor (13) professional (12) Stonegate (12) service (12) friendly (11) time (11) clinic (10) experience (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Robert L. 4 years ago on Google
    Really good experience here, right from booking my appointment over the phone. The receptionist is lovely and the waiting area is very comfortable. Joanna gave me a warm welcome and I really liked her relaxed, yet professional, manner. I felt very well looked after!
    2 people found this review helpful 👍

  • 5/5 chris m. 1 year ago on Google
    What a fabulous professional medical clinic Nothing too much trouble and call backs always as promised. A breath of fresh air to speak to someone within a few rings of the phone and have a face to face with a caring doctor almost immediately! Dr Modesta Kavu was extremely helpful, knowledgeable and dealt with my issue with the utmost professionalism and reassurance. Would not hesitate to recommend this fantastic practice five stars all the way ! Thank you
    2 people found this review helpful 👍

  • 5/5 John N. 1 year ago on Google
    I cannot speak highly enough of the whole team at Stonegate Medical. The friendly staff and the wonderful and thoroughly professional doctor made the full medical examination a fearless and comfortable experience . Ten out of ten fro me!
    1 person found this review helpful 👍

  • 5/5 Caitlin M. 8 months ago on Google
    Had the best experience at this clinic. My doctor was kind, patient, and more than willing to help me get the medication I needed. No complaints, only a huge thank you to this clinic for their amazing service!
    1 person found this review helpful 👍

  • 5/5 Jordan S. 11 months ago on Google
    After taking my baby to have his tongue tie released I cannot recommend the service that is provided by the midwives at Stonegate medical enough! They were so professional, knowledgeable and informative. They provided all the information and advice that we had been lacking prior to the appointment. The procedure itself was so quick and my baby was feeding straight after without any discomfort. I had such confidence in the midwives after the consultation prior to the procedure that any stress about the procedure was alleviated. The follow up care was fantastic, it provided an opportunity to ask any questions I had been too stressed to ask before and also to take advantage of the wealth of knowledge the midwives at Stonegate have. The service all round was not only professional but warm, supportive and caring. I cannot thank them enough.
    1 person found this review helpful 👍

  • 5/5 Kathy O. 8 months ago on Google
    Quick, personable, knowledgeable, beautiful… this was one of our highlights to our 2 week trip… fair and would totally recommend them to all! Loved the receptionist and the doctor. Beautiful office, personal touches, beautiful decor
    1 person found this review helpful 👍

  • 5/5 Willow S. 9 months ago on Google
    We took our 10 month old daughter to have her tongue checked. We knew prior to the appointment they would be unable to treat anything they found but we were looking for advice. The team were incredibly, welcoming, knowledgeable and passionate with their care/advice. After thorough discussion we gained guidance where to seek further advice. This advice supported us in finding another service able to perform the release. Our daughter is now a much happier little lady. Thankyou so much for your help.
    1 person found this review helpful 👍

  • 5/5 Iain C. 1 year ago on Google
    The doctor whom I saw was friendly, fair ( she didn't charge me when she was unable to remove the wax in one of my ears ) and persistent - the next time I came it was clear it was really difficult, but she stuck at it with good humour.
    1 person found this review helpful 👍

  • 5/5 Nathan B. 2 years ago on Google
    Thanks to all the staff at Stonegate medical practice. Easy to make an appointment at a convenient time, completely hassle free. Expert care from Dr Robertson. He was on time, very knowledgeable and professional. I would highly recommend him and the lovely atmosphere of Stonegate.
    1 person found this review helpful 👍

  • 1/5 Zuhal A. 3 years ago on Google
    Disgusted with the lack of understanding and rudeness, On Monday at 11am i had booked a pcr test for Wednesday, as i should have been flying out on Saturday, i was by no means explained that if anything happened i would need to cancel within 48 hours, around 9am on Tuesday i had an email stating due to new restrictions i would NOT be able to fly. when i called up i was told i would lose £100 from my £200 as there was a policy that i was only informed with a sneaky email! disgusted, on that note even if you wanted to push it to a later date still you would lose £100, really not the service expected as i had told them id like to either push the date.
    1 person found this review helpful 👍

  • 5/5 Jane D. 1 year ago on Google
    I needed a 'fit to work' medical for an overseas job, including some blood work. I tried the large private hospitals in York, simply because I've used them before for similar, but this time their customer service people either didn't read my query properly, or didn't respond to me at all. After Googling for alternatives, I found Stonegate Medical Clinic's website; they dealt with my query within hours, and booked me an appointment for the same week. I mentioned, when booking, that I'm terrible with blood tests (my veins don't like them), and the receptionist kindly informed the doctor about this, and gave me an extra-long appointment. On the day, the doctor was warm and friendly; she put me at ease (as much as possible, given I have 'white coat syndrome'), and she managed to get some blood out of me. The results were received quickly. I will remember the clinic for next time. Thank you to everyone at Stonegate Medical Clinic!
    1 person found this review helpful 👍

  • 2/5 Ben h. 1 year ago on Google
    I don't recommend, thought it might be better than a regular gp but it's same old same old

  • 5/5 T B. 2 years ago on Google
    Wonderful practice, seen same day, reassured after a thorough examination. Different treatment options given, no pressure to take the more expensive one! Reception so kind and organised and everyone running on time. Highly, highly recommend.

  • 5/5 Jane W. 7 months ago on Google
    The service provided by this clinic is first rate. It is friendly and efficient, delivered by compassionate doctors and kind receptionists who take the time to treat patients as individuals. Highly recommended.

  • 5/5 fraser a. 6 months ago on Google
    I had a medical assessment and a feedback session with Dr Joanna Buk-Filak. The process around booking and payment was easy and the assessment was very professional with good follow-up recommendations from Dr Joanna. Highly recommended.

  • 5/5 Sophie W. 5 months ago on Google
    I was very happy with the service. Seen promptly, done efficiently & overall a very positive experience. I would use the clinic again & recommend to others.

  • 5/5 Zara D. 6 months ago on Google
    I saw Dr Buk-Filak for a coil fitting. The procedure was unsuccessful due to my anatomy but the situation was handled very professionally and I can happily recommend Stonegate Medical Clinic. All staff that I came into contact with were very friendly and you are put at ease during your appointment.

  • 5/5 Diane W. 10 months ago on Google
    Professional Excellent friendly and caring service, the Doctor was very thorough and explined and assured meofeach stage of the lump removal and healing process

  • 5/5 Abigail T. 11 months ago on Google
    Very relaxed and friendly environment, the appointment was arranged quickly and was on time. A really good experience.

  • 5/5 Julie De N. 10 months ago on Google
    Had a consultation with Dr Lazarus today which was excellent. She was empathetic and spent a lot of time with me, which was much appreciated. could not recommend more highly.

  • 5/5 Alisha B. 11 months ago on Google
    I took my daughter to the clinic last week for her tongue tie. I cannot believe the difference in her after just one week! Bottles are so much easier, she has less wind and she’s just overall not struggling anymore. I can’t thank the midwives enough! If I could afford private for myself I’d definitely come here. Thank you!

  • 5/5 Louise D. 1 year ago on Google
    Visited the clinic today for completion of forms enabling my son fit to take part in Camp Thailand. All staff were excellent at getting this request through at short notice, professional & kind plus my son has now acted on their advice & started packing. Thank you again I was very impressed

  • 5/5 Imy l. 2 years ago on Google
    I was really struggling to get an appointment with any kind of clinic or my gp so called this clinic by chance. They were extremely kind, understanding and professional and really look after you. Would defiantly recommend and very grateful how quickly they were able to see me

  • 5/5 Dee147 1 year ago on Google
    A highly professional and efficient service. I was able to book an appointment the next day. The doctor was excellent and followed up on everything required very promptly. The manager and reception staff were all helpful and friendly. I wouldn't hesitate to recommend.

  • 5/5 David M. 3 years ago on Google
    I needed an appointment quickly and was struggling to get one with my local GP. I decided to book in with Stonegate and was able to see a doctor the following day... The doctor was lovely and sorted me out quickly. The whole experience was great and would recommend Stonegate Medical to anyone.

  • 5/5 Emma M. 1 year ago on Google
    This was the second time I had used the services of Stonegate Medical and again completely satisfied with the treatment received. I am partially deaf and it has never been an issue to communicate via email. The office management are so very friendly and Dr Buk-Filak is so very friendly and understanding and was nice to speak about my race which she was signing my medical form for....it didnt feel like a 'right lets get you in and kick you out'. I will definitely recommend and also be using their services when needed in the future. Thank you. :)

  • 5/5 Paulo De C. 1 year ago on Google
    Friendly, professional and an overall wonderful practice to visit. Dr was amazing and truly caring and im so thankful for the treatment offered to my mom. Thank you for looking after my mom in her time of need.

  • 1/5 Cally H. 1 year ago on Google
    Would NOT recommend, nothing but problems. After discovering something concerning on a full health check, the doctor FORGOT to refer me, after ringing up to check to see when I would hear something the doctor apologised and said she forgot to refer me, she would do it straight away and I would hear something within 2 weeks, I didn’t. They never got in touch it was always me chasing up and ringing, sometimes they didn’t ring back they emailed. Long story short I went in May and have only just got an appointment through. My partner and daughter have also had bad experiences with the rude receptionist. My first experience with Stonegate and probably my last.

  • 5/5 Alex H. 1 year ago on Google
    Great service - an appointment was available the next day. It's a great location for me and the premises are lovely. There is a relaxing waiting area and a friendly and professional receptionist. Dr Kavu was great, she put me at my ease and quickly diagnosed the issue and addressed my concerns.

  • 5/5 Phoebe H. 1 year ago on Google
    Everyone was very kind and helpful. I instantly felt at ease talking about my health, even though I usually feel vulnerable talking to a doctor. Every kindness was expended to make sure I was comfortable. Thank you for the great service.


Call +44 1904 631815 Open on Google Maps

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