Saved my dogs life and I can't be more greatful for the opportunity to contribute within my financial means. I have my pup home and healthy and the care and support from the team at pdsa and the emergency vet overnight was amazing. From the bottom of my heart thankyou!!!

It's a local branch of a national charity that provides health care for animals whose owners cannot afford vets bills or pet insurance. You need to register to use their services. It's a good cause, so please donate if you can. As for the branch itself, it is a nice building, well organised and there's a small car park with limited on street parking nearby. Disabled access is quite good too. The staff are lovely and the vet we saw was very knowledgeable and good with our dog. I can't fault it.

On the two occasions I have had to visit the surgery, I received a welcome smile. Everything about the procedure was explained to me in a way that I fully understood. Today was the first time in 10 years I had been separated from my dog, my shadow, my friend who cried the house down as she was lead away. I left with tears in my eyes and could still hear her crying from the car park. Can't wait to pick her up later today. Hope all goes well with her operation and that she is alright.

Excellent. Unfortunately my brothers cat had to be put to sleep. The vet was extremely compassionate and gave us plenty of time to say goodbye. Everything was explained to us in detail. Vet ensured we understood everything. Highly recommend.

Such amazing and kind staff. They were super patient with my blind and reactive dog. Super understanding that not everyone can afford vets bills so they let me pay in instalments

I cannot praise the Southampton pdsa highly enough. All the staff were wonderfully caring and sensitive. Every consultation was thorough, informative and there was no hurry to make decisions. Thank you to all the staff.

A very moving experience happened to us here,the staff involved were so helpful, understanding,gracious and brilliant many thanks to all involved in a very sad day for us. A very big thank you to the vet and the nurse involved on that day. You were a credit to your PDSA. Five stars is not enough if l could l will give you 10 many thanks for being so helpful and understanding. What a brilliant charity thank you. 🙏⭐⭐⭐⭐⭐

I have Always found the Staff Friendly & the Vets Understanding my Rabbit Fiver was in Pain & very ill,I took him in a few Years ago as He had an Abcess behind his right Eye,He was put to Sleep to try & Drain it I was in Subway drinking Tea scared waiting for news I was told His teeth were a mess & I told them not to wake Him as I carnt bare Him to Suffer He was 10 Months old 🐇 Thank You PDSA for showing Me Compassion & doing the best for my furbaby Boy

They were great, could not ask any more of them, gave me and my family all the help and understanding of the situation we were in, thankyou to all the staff there.

An absolutely amazing practice, we are extremely lucky to have a pdsa hospital nearby. Staff are lovely and great with our pets. Keep up the good work.

Staff was great with my dog smudge but unfortunately they couldn't save him and needed to put him to sleep but I am very grateful to all the staff

It's hard to get in contact with them. They are so busy. However, they are amazing. Every member of staff is kind caring and knowledgeable. I'm lucky enough to be able to use this service.

My experience is 100% positive. Wonderful, kind Vets, who genuinely care about your pet because they only do what's essential for your pet's well being. My dog is always happy to visit, which is a great sign. I'm so happy.

Discovered a lump on my senior dog early March and took her to PDSA where they did a basic evaluation, temp check, stated it was "probably cancer" and sent her on her way with painkillers. Bloodwork was not offered nor samples taken to give us a definitive answer regarding the root cause. Cancer treatments were also off the table due to ageist bias despite her being a healthy and active dog prior. It seemed as if PDSA couldn't get her out the door fast enough to get onto the next patient.

Very helpful with my dog I had to take in for an emergency the only thing is it's getting in touch with them takes so long if you haven't got the internet as well

I am blown away - Every one that works here, are Absolutely incredible! I can not describe my gratitude. 100% There for the animals! Thank you so much. Tribal is a lucky boy and will be on the mend soon.

We had to have our beloved cat put to sleep yesterday. The staff were amazing and showed such a caring attitude. Thank you, your kindness meant so much to us. Such a wonderful team with big hearts. It's obvious you're all animal lovers.

My mom took our dog here and it honestly felt as if they had no idea what is wrong with him. Everytime he went there, he came back just as worse, throwing random medications that didnt work. Our poor dog.

Treated my cat in a calm environment and caring manner. Was given good avice. So greatful for the help of everyone who helps PDSA run smoothly. Professional and caring. One happy cat.

My dad was stressing because I have a sore leg, Vets gave me tablets. I recommend the vets, lovely people

What a great loving lot of professional vets. Treated my dog timmy as one of their own and were welcoming and comforting to me. I cannot thank them enough for all they have done for me and my dog timmy xx

They were genuine and kind at the reception. When we got in with one massive dog we were worried we were going to have a bad experience like we did at pets at home. Though quite the opposite happened, the doctors were really friendly and knew exactly what they were talking about. Thumbs up to the whole team. I gave a large tip in show of appreciation

I had to take my very lovely chocolate Lab, Mr Wooster (14.5 yrs), to meet the rainbow bridge. Caroline, the vet, and her nurse, were unbelievably lovely and caring. It was such a difficult time for me, but they cared as if Mr Wooster was theirs too! Just brilliant - thank you! x

Cannot thank this place enough for all what they have done for our beloved cat. Very supportive and understanding. Special thanks to Emily for the conversations to make us feel more at east with things also the dignity and respect shown by her. Amazing job

Lovely staff, very helpful and put the animals first not money as I found with my previous vets.

Had to take my daughter their in emergency with her Chihuahua. Top rate treatment. I was more than happy to give her £20 for a donation. ♥️

Parking is always a problem it's such a small car park, but that's the only down side. There lovely professional & caring, the vet found out what was wrong with my cat, & it did not cost the earth, dont know what I would of done without them, as I just could not afford the exorbitant fees other vets charge.

PDSA are amazing, they saved the lives of 2 of my cats. There way they set prices is for you first pet is to make a donation of how much you can and for your other pets you pay full price and I can't complain as they are a lot cheaper then others. There online system is confusing but once you get the hang of things it gets easier 100% recommend.

People would complain about loosing a penny if they could. You can t expect a charity to fund every animal you have, they reduce their rates way more than vets around to help those who struggle but want to help their animals stay healthy and well. They do it with understanding and care, I have never had a bad experience even when the worst decision as animal owners we can make has had to be. Donating something is up to us, and I would strongly recommend this to keep this vets running as their care is second to none.

My pet has recently been treated by the Southampton clinic, First few days I’d have given you a 10 and recommended to everyone. My kitten is very unwell. On the third day, I heard nothing about my kitten all day. I rang at 6:30pm and finally got a veg to speak with me. They told me she needed to have better blood results by the next day, if not she’d need to be pts. I ended up going down the next morning to speak to the team, didn’t make an appointment as I was happy to wait for someone to be free. I ended up removing her from your care and going private that same morning. The practise manager was extremely rude when I asked for MY KITTENS notes so I could get another opinion before having to make the worst decision ever. I just wanted to know we’d done all we could before putting a baby to sleep. When I spoke to the vet, they hadn’t bother doing the blood test again like I’d be told they would the night before, and I felt I was being push to pts obviously I was very upset. One of your Southampton vets then decided to say “we can only spend so much on JUST ONE PET” because apparently that’s all my 4 month old kitten is. Not a family member? Not something we love and cherish? I understand PDSA is a charity, but that attitude to them speak to a customer in that way is DISGUSTING. I was made to feel stupid for wanting to ensure my kitten didn’t actually have a chance, instead of just letting her go without knowing I’d done everything. Funnily enough, the private vets are willing to try and help. I’ll be screwed financially but at least we’re actually trying. And not just putting to sleep because they don’t want to spend anymore, or it’s the easy option. I had been planning on giving a £200 donation, granted it would not cover all her costs, but it would have helped a lot. That donation has now gone to our private vet, who actually want to give her a chance. I had to complain, as the way I was spoken to, and treated when I was in the worst mental state possible, was disgusting. There was no care, no empathy or compassion within that team. And had I been coerced, I’d have put to sleep a 4 month old kitten who potentially could survive. Because that’s exactly what it was. Your team trying to make me feel guilty for using a service I am ENTITLED to. I hated having to come to PDSA in the first place, and always use a private vet usually because I usually can. The one time I can’t and I use what I’m entitled to, I’m made to feel like this.

Lovely friendly staff all ways help full and get busy but nice chat to over dog owners .just hard to get phone appointments 😒 😪. I can't get line sure lots more have Difficulties with on line..