Distinctive higher-end fashionware towards the L.A. grunge/rebel edge. A clear cut above the rest of the regular high Street fashion chains with identikit clothing from the same parent company. Priced appropriately for higher-end fashion which you cannot find the look of anywhere else. Look out for their end of season or flash sales with 20-40% off usually.

The shop itself is very nice and well layed out I'm just a bit bored of the grey brown and pink fashion now. Nothing wrong with the style though..

Although the clothing is amazing -despite the prices- The staff where helpful and polite apart from a young gentleman who told us to purchase an item of clothing my friend had dropped, we apologised and carried on, even though he remained glaring at us. I left to go to the toilet and later found out he continued to accuse us of stealing to our friend. She was close to tears as none of us have been in this situation. He later found the clothes in the room you put them if you don’t want to purchase, we were all apalled and even though I can understand why he would be suspicious, he could’ve approached us in a more appropriate manner, he didn’t apologise and went off to the till, we are still shocked at this poor service and hope after reading it will be improved. Thank you.

Good store with generally friendly staff. Had an item to exchange which was dealt with well. Always find something I like here.

Service was incredible. When I entered the shop I was straight away greeted by the staff that were there making me feel comfortable and welcome, after a quick whip around the store I was approached by a staff member named Luke who clearly clocked I was looking for something. After describing what I was after, Luke showed me the different colours that were available and we had a really nice chat. When I was trying the clothes on he was there to give feedback letting me know other ways to style the items I was getting. Even though I ended up leaving the store with more than I wanted I am incredibly happy with my purchases and can now make some great fits. At the till I was informed on a little tip to save myself some money which was really nice of him and proved his ability to go above and beyond even though he told us earlier that he was covering a shift! Customer service was top notch and really pushed the premium retail experience which is familiar with the brand.

Tim was a top lad- very helpful, friendly and outlined the route the company was taking in terms of sustainability :)

Big thanks to Tim for his great service today.

Helped very attentively by a guy called Callum. Best customer service I’ve received in a very long time. Tried to get the best product for me on the day, wasn’t in stock unfortunately but his work persuaded me to keep browsing and I left with something completely different

Brilliant shop.staff and 30% sale.lovely girl maddy served me she was gorgeous helpful and so kind

Check out stuff in person then order from their website in the sale. Nice stuff (eg. ladies shearling jackets) at silly prices (£800+) hahahaha!

Tom was great with his attendance and he deserve 5* however other members of staff were too keen with their approach which kind of felt forsed and not natural. Thank you Tom for being patient with me. Only because of you patience I’ve purchased those trousers and shoes.

What amazing staff never have experienced customer service like this. Louise and the lovely young lad couldn't do enough for me. They were like personal shoppers