Empire Fine Jewellers Wilmslow image

Empire Fine Jewellers Wilmslow

Jewelry store Watch store Jewelry repair service Jewelry buyer Watch repair service Diamond buyer

One of the Top rateds in Wilmslow


Address

Empire Fine Jewellers, 8 Water Ln, Wilmslow SK9 5AA, United Kingdom

Website

www.empirefinejewellers.com

Contact

+44 1625 529696

Rating on Google Maps

5.00 (116 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 5 pm
  • Sunday: 10 am to 5 pm
  • Monday: (New Year's Day), 10 am to 5 pm, Hours might differ
  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: Joseph (37) ring (34) service (18) Empire (15) engagement (12) quality (12) jewellers (11) beautiful (11) diamond (10) recommend (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Catherine H. 2 years ago on Google
    After being recommended Empire fine jewellers by a friend I decided to visit. I am soo glad I did. Josef was amazing and very knowledgeable about all aspects of fine jewellery. He was extremely helpful, with no hard sell. I bought a few pieces of jewellery from him and my daughter actually bought her engagement ring here. Very unusual design and beautiful diamonds. So glad he was recommended to me. I will return to this beautiful store.
    3 people found this review helpful 👍

  • 5/5 Kerryann W. 1 year ago on Google
    Excellent service from start to finish at Empire Fine Jewellers in Wilmslow. From spotting a diamond bracelet in the window to finding out a little more about it from the very knowledgeable owner, Joseph, I was able to decide if this really was the one for me. Being given the information and then time to go away and make a decision really ensured that I was making an informed purchase that I was 100% happy with. The quality of the products on offer and service received really was first class. So much so that we’ve been back several times since!
    2 people found this review helpful 👍

  • 5/5 Angela M. 1 year ago on Google
    We stopped at this beautiful Jewellers in Wilmslow as I wanted a larger diamond for my engagement ring. After an indepth explanation about how different cuts would look, I opted for a few carats more and was excited to see the end product using my original ring. I got a call the next day to say my ring was ready. I was delighted with my new diamond & heightened sides, my ring looked brand new 💎 I am beyond happy. The quality of service is outstanding! So much so that when I returned to Scotland I contacted Joseph re Diamond Earings I had seen. My son bought them for my 60th with Joseph posting them to Scotland. They arrived in a beautiful box and are simply stunning. Joseph and his staff are polite, courteous and truly care. I was not buying a Rolex but felt appreciated & valued for my purchase. Whether you spen a few hundred or thousands you get the same great service with no pressure to buy! This guy is an absolute gemstone himself! I cannot recommend this shop highly enough!
    1 person found this review helpful 👍

  • 5/5 Naomi G. 8 months ago on Google
    I saw the sign of fixing the jewellery when I was driving past. I popped into the shop and the gentleman gave me a warm welcome. I brought my ring which was missing a diamond and Joe put a new stone within two days! Also gave the ring good polish and it is shining again. They are very professional and so generous and I would go there next time when I buy jewelry. Highly recommend!!
    1 person found this review helpful 👍

  • 5/5 theresa d. 1 year ago on Google
    I was recently recommended to this jewellers by a friend who knew I was looking for a new engagement ring. We were introduced to Joseph who took the time to show us some rings, all exceptional quality, but not what I had in mind, so he suggested he could design and make the ring of my choice. I was completely blown away by the finished piece, it was outstanding, even better than I had planned. It has received lots of comments about its sparkle and plenty of admiration. So impressed that we then bought earrings for valentines day. The quality, price and of course the service throughout was impeccable and cannot be recommended highly enough, everything was 24 carat gold and of course Joseph is a pure diamond.
    1 person found this review helpful 👍

  • 5/5 David T. 1 year ago on Google
    Empire jewellers is absolutely Fantastic. Joseph is the most genuine man you could ever meet. Nothing is to much trouble for him, he takes time with his customers and makes sure they are delighted with their purchases. Which we have been more than delighted with. I would recommended Joseph to family and friends and will continue to do so, I honestly can't recommend this jewellers enough. The service 1st class and the quality is exceptional this is the place to go. You go in as customer but leave as Friends. Made up with my 2 latest purchases a Rolex and Tag Heuer for my son.
    1 person found this review helpful 👍

  • 5/5 Allison K. 1 year ago on Google
    Empire Fine Jewellers was recommended to us recently, by a friend, when we visited the store, from entering Joseph and his staff were so attentive and polite, Joseph asked what we were looking for, my husband was treating me for our anniversary, Joseph proceeded to recommend a few pieces, we decided on a diamond engagement ring to replace my original, Joseph then placed the ring in a beautiful presentation box. We can say we are delighted with the first class service we received from everyone at the store, it's great to know that Empire take the time to get to know their customers, we were so impressed with the excellent customer services!! So much so, we will definitely be back !! Well done Empire.
    1 person found this review helpful 👍

  • 5/5 Heather M. 1 year ago on Google
    Buying diamonds and fine jewellery from someone who is so professional and knowledgeable as Joseph from Empire is the only place to go for the whole experience. I was recommended to go to Joseph with my sisters solitaire ring after she passed away, I wanted to wear it but didn’t want it to look like an engagement ring. It was just like Joseph totally knew exactly what I wanted and the end result was way beyond what I thought could be done. Since then I have purchased 2 diamond rings having one of them redesigned to my suit me as well as getting another ring changed into a necklace You get the total experience at Empire, Joseph’s knowledge of diamonds and his knowledge on watches etc puts him high above others in his field. Empire is not just for diamonds and jewellery it’s for the very best of customer care from people who love what they do. Thanks again Joseph.
    1 person found this review helpful 👍

  • 5/5 alison a. 1 year ago on Google
    We have known Josef over a number of years. Hubby was looking for a watch, to say the least it was Josef's brilliant sales pitch we ended up with Diamonds. Nothing is too much trouble, after designing a piece, this was made for me. Always has Jewellery to suit you and your pocket. Very attentive and customer service is always brilliant. We will be popping back up to see you soon. Always feel very special. Thank you Josef.
    1 person found this review helpful 👍

  • 5/5 Rachel C. 1 year ago on Google
    I have previously used Joseph to upgrade my engagement ring and was recently looking for an eternity ring. I took a photo of a design that I’d seen and within a week i had a bespoke made eternity ring to my exact design and specifications. Joseph is so friendly and couldn’t be more accommodating - I always walk away a VERY happy customer. I will definitely be recommending them, and will use them again in the future.

  • 5/5 Olivia T. 1 year ago on Google
    Excellent service and very welcoming, Got my engagement ring bought from this jewellers it’s absolutely outstanding! You will not be let down. Met the lovely owner Joseph who is true and honest to his words he explained everything to me about my ring and made me fall in love with it even more! I highly recommend this Jewellers you will not be let down, Thanks again :)

  • 5/5 Ellie H. 2 years ago on Google
    empire fine jewellers I couldn’t fault them ! Joesph is the most amazing jeweller I have ever come across and nothing is ever to much to ask! I’ve brought many pieces from Joesph and he always makes sides I’m getting the best possible for my price limit, including my beautiful necklace that he had made for my 21st, he made this necklace from a picture I sent him and it was made even more beautiful than I could imagine ! I can’t recommend him enough he really has a genuine interest in his customers not just making money

  • 5/5 Elizabeth P. 1 year ago on Google
    What can I say about empire jewellers. Its absolutely AMAZING . We have bought a few things from this jewellers. The service and quality you get is totally outstanding. Joseph is the most helpful, genuine man you could ever meet, nothing is to much trouble for him, he takes time with his customers and makes sure they are delighted with their purchases which we have always been more than delighted with. I have recommended Joseph to family and friends and will continue to do so, I honestly can't recommend this jewellers enough. So if you want fabulous jewellery, 1st class quality and service this is the place to go. You go in as customer but leave as Friends.

  • 5/5 Jeanette W. 1 year ago on Google
    I have had a fantastic experience with Empire Fine Jewellers, we came all the way from south Wales because of the reviews and we were not disappointed!! I had my wedding, eternity and engagement rings made and treated my future husband to a Rolex watch ❤️ I am definitely going to return as the staff are amazing no pressure just assurance that what you buy is top quality x we enjoyed every minute of our experience with the staff and came away having 2 new friends ❤️

  • 5/5 Nina Kelly k. 8 months ago on Google
    I purchased a sapphire and Diamond ring recently from Empire Fine Jewellers, I got exactly what I was looking for. The quality is second to none. The service was exceptional and nothing was a problem. This is the second ring I have bought and can highly recommend.

  • 5/5 Andy B. 8 months ago on Google
    Exceptional customer service and quality of products provided. My family and I have done business with Joseph for over 15 years. Every purchase is a feel good experience, the level of service is fantastic along with the quality of the Jewellery. Empire one recently saved my last minute planning to get married by making rings to our requests on extremely short notice followed by exceptional service when I had provided the wrong ring size and Joseph without hesitation resolved the issue by making another ring and sending to ensure we had this in time for the wedding. A true Gentleman, professional - and wedding saver! Thank you Joseph and empire one, till our next Jewellery purchase 🙏

  • 5/5 Jean O. 11 months ago on Google
    Empire Fine Jewellers is absolutely wonderful. Joseph is such a lovely and genuine young man he goes out of his way to help you . I bought a beautiful set of diamond earrings and a beautiful diamond ring. I will certainly use this shop again and would highly recommend him.

  • 5/5 Geoffrey B. 9 months ago on Google
    Fabulous jewellers! Quality merchandise and excellent service. Bought my wife an eternity ring and new diamond for her solitaire. She’s over the moon with them so lots of brownie points! Wouldn’t dream of going anywhere else now.

  • 5/5 Colin J. 8 months ago on Google
    For more than 20 years I have been going in and out of pretty much all the jewellers in Wilmslow for one reason or another. The service and attention Joseph provides to clients, irrespective of their spend threshold, is better than any I have experienced previously. Nothing is too much trouble, no pressure sales, great attitude. Highly recommnded.

  • 5/5 Oliver G. 6 months ago on Google
    My experience of dealing with Joseph at Empire has been one of the best customer experiences I have ever had. Buying an engagement ring is a big decision, but Joseph made me feel extremely welcome from the beginning. He took both care and time to understand what I wanted and was extremely helpful when giving his professional advice throughout the process. From start to finish Joseph added a personal touch to every part of my buying experience and helped me create my fiancés dream engagement ring. I would recommend Joseph and Empire to anyone that is looking for premium jewellery and top class service

  • 5/5 Andrew M. 5 months ago on Google
    I cannot thank Joseph enough for helping me give my beautiful fiancé the engagement ring of her dreams! We contacted Joseph early in the year based on a glowing recommendation from family, and my partner showed him the style of ring she was interested in. We had a few alterations that we wanted her perfect ring to have from ones we had seen in other stores, namely she wanted a Platinum band instead of white gold, and she also wanted the band to be a bit thicker to suit her hand better. Joseph was exceptionally helpful, and took great pride and pleasure in every communication with us to ensure she got the ring she deserved. Even when we had to delay the ring buying process due to my partner and I suddenly moving home which took priority, as soon as we were back in a position to start considering our engagement, Joseph picked up right where we left off. As you can see, the ring is of sublime quality and is absolutely beautiful. I was sent pictures of the ring by Joseph to ensure I was happy with it, and then it was posted as soon as I confirmed I was happy. It arrived the next day, packaged expertly with a tasteful and well presented box, and some polishing cloths. We plan on using Joseph again for our wedding rings, and I cannot wait to have an exquisitely crafted piece of jewellery created with care and attention to detail, to show my ever lasting love for my fiancé.


Call +44 1625 529696 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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