Dalriada Urgent Care image

Dalriada Urgent Care

Doctor Urgent care center

😠 The female nurse answered the phone and had to be the most unpleasant woman I've ever spoke to. Instead of helping she proceed to tell me what i was doing wrong and telling me to go for a covid test which I explained i have, rather than help she made the situation worse. Someone needs to refresh her... People often mention service, people,


Address

20 Larne Rd Link, Ballymena BT42 3GA, United Kingdom

Website

www.dalriadacare.org

Contact

+44 28 2566 3500

Rating on Google Maps

3.90 (49 reviews)

Open on Google Maps

Working Hours

  • Monday: 6 pm to 7:30 am
  • Tuesday: 6 pm to 7:30 am
  • Wednesday: 6 pm to 7:30 am
  • Thursday: 6 pm to 7:30 am
  • Friday: 6 pm to 7:30 am
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: service (11) people (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kyle A. 2 years ago on Google
    The female nurse answered the phone and had to be the most unpleasant woman I've ever spoke to. Instead of helping she proceed to tell me what i was doing wrong and telling me to go for a covid test which I explained i have, rather than help she made the situation worse. Someone needs to refresh her people skills, and people wonder why the hospitals are fill rather than go to a GP.
    6 people found this review helpful 👍

  • 1/5 Louise M. 3 years ago on Google
    An absolutely horrible and abrupt woman answered the phone. She was rude and snappy, people are calling this service because they are sick, and she refused to even help because she said my surgery was open, even though it's closed because I'd called it already. Rude, horrible and unprofessional. She needs some training in customer service and basic human interaction especially since she is dealing with vulnerable people.
    5 people found this review helpful 👍

  • 5/5 Karen G. 2 years ago on Google
    Excellent, arrived at 2am with my 2 year old who was unwell. The doctor and his colleague were excellent at examining my son and gave him medication to help him. Very grateful. Thank you.
    1 person found this review helpful 👍

  • 5/5 geraldine m. 2 years ago on Google
    Hi Dalriada is a very good care service. The staff are very efficient and caring towards the caller to ensure the patient get the right care. Thank you Geraldine mclaughlin
    1 person found this review helpful 👍

  • 1/5 Iacob H. 2 years ago on Google
    it is better not to need a doctor or dentist to die for days .... You can't need an dentist urgently because you miss your teeth and they say they he can't receive you and treat your teeth.
    1 person found this review helpful 👍

  • 5/5 Megan 3 years ago on Google
    Had severe tooth ache and was seen by two lovely dentists down in the dalriada.so grateful that they helped me especially on Easter Sunday. Couldn’t of got better service. They had me at ease and took care of my pain. Fab service
    1 person found this review helpful 👍

  • 5/5 Amy A. 1 year ago on Google
    Horrible pain in tooth for 4 days, phoned today and the lovely dentist and her assistant had me fixed within half an hour. So grateful, thank you!
    1 person found this review helpful 👍

  • 5/5 Colette S. 8 months ago on Google
    I rang earlier for my mother in-law, and spoke with a lovely nurse named Claire, One of the nicest people I ever could have got! More than helpful, what a gem. Thank you Claire, if everyone in the world was as nice as you, it would certainly be a better place! I cannot thank you enough! Dr Crawford, then called out to check the patient over. What a fantastic, helpful doctor, he made the patient feel at ease straight away. I honestly believe that his presence and patience made her feel better. Thank you again to you both! Colette
    1 person found this review helpful 👍

  • 5/5 Corrina R. 4 months ago on Google
    Great service,receptionist well mannered and polite,dentist rang back and was lovely and had me sorted with a antibiotic sent straight to the chemist for me.i couldnt have a bad word to say about this service we are privileged to have it.

  • 5/5 Karen H. 9 months ago on Google
    Absolutely delighted with the care my daughter received when she fell ill whilst on holiday in Portstewart. Excellent service.

  • 5/5 John B. 5 months ago on Google
    Got a call back in 17 minutes, and an appointment with the out of hours GP. A big thank you to the receptionist and nurse, who were both very polite and reassuring.

  • 5/5 Holly G. 1 year ago on Google
    Fantastic dentist & nurse helped fix my two front teeth Thank you both .

  • 5/5 Gwynne A. 1 year ago on Google
    Thanks to the folks at Dalriada for being so friendly, professional and reassuring!

  • 1/5 James M. 1 year ago on Google
    Only operate out of Antrim hospital or Coleraine, god help someone single struggling to breathe just needed a nebuliser.

  • 5/5 Patricia H. 1 year ago on Google
    Can't thank the out of hours team enough for seeing me. Excellent dental team and friendly reception who really appreciated the amount of pain I was in

  • 5/5 Linda M. 1 year ago on Google
    Great service has helped me with my medication when my surgery hadn’t bothered to send over my script to the pharmacy with medication you’ve been in for 16 years and get bad withdrawal symptoms when you even miss one tablet thanks to this service for understanding this issue and getting me my medication ❤️

  • 5/5 Shell K. 2 years ago on Google
    Such a great service.. Very nice people


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